ibis Krasnodar Center 3 stars

Customer review rating (ALL Rating) 4.7/5 1,402 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Downtown location in Krasnodar

  • Buffet breakfast service from 06:30 am till 10:00 am at an additional fee

  • Family rooms. Accommodation with pets is available at an additional fee

  • 60 place parking at an additional fee

  • 4 conference halls

Our accommodation(s)

Hotel location

ibis Krasnodar Center

Volodi Golovatogo Street, 306
350015 KRASNODAR
Russia

GPS:45.03815, 38.97733

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

With delicious meals served from a varied menu, excellent service and modern interior design, our ibis Kitchen restaurant is sure to impress.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,402 reviews

TripAdvisor Rating  4.5/5  345 reviews

Over -normal, but nothing comfy

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

I had standard room without breakfast. The room was clean. The crib was provided on time. The room is small. Bathroom is extremely small, you should be slim enough to turn around in this bathroom. Window view is poor, no any hygiene products was in bathroom, no any welcome water. From my point of view, this tariff is overpriced.

Dear Valeria, good day! Thank you for taking the time to tell us about your experience at the ibis Krasnodar Center. I am sorry that your experience did not meet your expectations. The equipment and furnishings of the room correspond to the standards of the Ibis brand of the international hotel chain Accor. Our hotel is part of the international Accor chain, which is committed to eliminating single-use plastic by the end of 2023. Therefore, plastic bottles have been replaced with glass carafes, into which you can fill unlimited quantities of water from purifiers located on all floors of the hotel. We hope for your understanding and cooperation. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Hope to see you again! Sincerely, General Manager Elena Fedoryan

Well located and Good stay

Customer review rating 5.0/5

Julia K. Families - Confirmed reviews ALL

We had a great time. The hotel is located in a very convenient location - 10 minutes to the market or food market. The only thing I didn't like was that there was no parking. Parking only city paid, 500r per day. But it's near the hotel. Excellent breakfast, pleasant staff. Everything is cool, thank you!

Dear Yulia K., We very much appreciate your comments regarding your stay at the ibis Krasnodar Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Elena Fedoryan

Affordable convenient hotel, good value for money

TripAdvisor rating 3.0/5

UlyanaInStars Couples - TripAdvisor review

ROOMS: bright and clean, but not so spacious. Small window, a little tight bathroom with a shower. There are small working place (table, chair), wardrobe, fridge and safe. Coolers are located in every floor, glasses and jugs are provided in the room. LOCATION: 20min drive to the railway station FOOD: breakfast is included (if not, it costs 700rur). There are vegetables, fruits, yogurt, porridge, cheese, meat, eggs and potato, corn flakes, bread and pastry. Tea, coffee and energy shots. FACILITIES: good wi-fi, meeting rooms, ironing boards (one for every two floors). No gym. STAFF: welcoming staff on front desk, but inattentive housekeeping. In our room provided shampoo has finished - nobody cares. We didn’t find a second room key because somebody threw it.

Dear Ulyana, good afternoon! Let me thank you for choosing the Ibis Krasnodar hotel. Thank you for your feedback. The room meets the standards of economy hotels Ibis and 3* classification. We hope to see you again at the Ibis Krasnodar hotel. With respect and best wishes, General Manager Elena Fedoryan

Well located, good stay, good staff

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Very good IBIS. Stayed there for many times during the business and personal trips

Dear Sergey, thank you for your feedback! We are pleased that you appreciated your stay. We hope you choose the hotel ibis Krasnodar Center on your next visit to Krasnodar! Best regards, General Manager Elena Fedoryan

First time I was disappointed ☹️

TripAdvisor rating 1.0/5

turgayuslu Business - TripAdvisor review

The bed was terrible, after a long journey i checked in hotel and decided to sleep a little bit, after 2 hours i woke up with a pain in my back. İn the middle of bed, there was a huge pit. Because of old , deformed mattress. As soon as I requested from reception to change the room, but the administor Maria said that they can not because i have used the room i need to pay for the change of room....i never expect this attitude from Accor :((

Dear turgayuslu! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. General Manager Elena Fedoryan

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Other web-users rate our hotel

  • 876 reviews 7.9/10 Location
  • 1,222 reviews 8.2/10 Room
  • 978 reviews 9.6/10 Service
  • 13 reviews 7.5/10 WiFi
  • 634 reviews 9.2/10 Breakfast
  • 579 reviews 9.6/10 Cleanliness
  • 134 reviews 9.7/10 Vibe
  • 8 reviews 8.8/10 Bar

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