Novotel Panama City 4성

고객 평점 (ALL 평가) 4.6/5 1,030 리뷰

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Calle Jose I. Fabregas y Thays, De Pons, El Cangrejo, Lado Casa deMano de Piedra Duran, 581 Bella Vista, Panamá City, Panama, 파나마

호텔설명

호텔 추가 정보

  • Early breakfast in the lobby from 4am

  • Just a stone's throw from the metro station

  • Nestled in a safe and tranquil area

  • Family offers with free accommodation for two children

  • Restaurant and bar with 24-hour à-la-carte service

숙박

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호텔 위치

Novotel Panama City

Calle Jose I. Fabregas y Thays, De Pons, El Cangrejo, Lado Casa deMano de Piedra Duran
581 Bella Vista, Panamá City, Panama
파나마

GPS:8.990967, -79.523968

전화
팩스 +507 306-8601

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

365

비 계약 사진

Modern and comfortable restaurant offering the best of local and international cuisine

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,030 리뷰

TripAdvisor 평가  4.2/5  1,128 리뷰

Ok, stay..but not perfect..rude and unwelcome night manager!!

트립어드바이저 평점 3.0/5

LeonL1706 TripAdvisor 인증 리뷰

I was warmly welcomed by a very friendly gentleman and lady upon arrival, which created a positive first impression. However, I was disappointed that my Accor Gold status was not acknowledged, even though I presented my membership card at check-in. The room itself had a few issues. The TV was not functioning, and there was no remote to be found. It took some time for the issue to be resolved. Additionally, several lights in the room were not working, which also required attention from the maintenance team. The view was looking down on a dirty roof top with what seemed to be broken air-conditioned Room service was used on the first day of my stay, but the dishes were not cleared and remained in the room until checkout three days later, which was unexpected. The cleaners of the room were not very well done. You can clearly see that it is a 10 minute quick job and not a proper cleaning system in place. On a more positive note, the food & and beverage and bar experienceweres excellent. Breakfast offered a wide variety of options, and the chef kindly prepared a healthy egg white omelette on request. It was also a nice touch that the chef came out to personally check on guests during breakfast. However, I did encounter an issue on the last night of my stay. I was charged a reduced fee for having a guest, which I accepted, but the interaction with the night shift staff was disappointing. They were unprofessional and made me feel uncomfortable, as though I had done something wrong. My guest was also left feeling embarrassed by the situation and the way it was handled. In this day and age, a more respectful and understanding approach is needed. While the stay overall was acceptable, I believe the staff could benefit from further training in customer service and communication to ensure all guests feel welcomed and respected.

Dear Guest, Thank you for sharing your feedback regarding your stay with us. We sincerely regret the inconveniences you experienced during your visit. Regarding the recognition of your Accor Gold status, please note that the “Heartist Friend & Family” rate was registered under a different name. According to brand policies, it is not possible to make modifications to names or memberships once the reservation has been made, so the benefits could not be applied automatically. Concerning your guest, the original reservation was for one person only. For security and brand policy reasons, guests or companions must be registered in advance; they are not allowed to go directly to the room or elevators without registration. If an additional guest is requested, there is an extra charge. This policy ensures safety and compliance with our service standards. We are pleased to know that you enjoyed the dining experience and the chef’s attention during breakfast. Your observations regarding housekeeping, maintenance, and the night shift will be reviewed internally to continue improving our services and staff training. We appreciate your understanding and hope to have the opportunity to welcome you again, providing an even more positive experience in line with our standards.

Great hotel in the city.. rooms were large.. i had a suite with a separate sleeping area.. the views from my room were 😍

트립어드바이저 평점 4.0/5

440opeyemia TripAdvisor 인증 리뷰

My room was great, view was beautiful, English is not widely spoken in the hotel however service was pretty decent.. hotel was smack downtown ish .. walking distance to many places to eat, tattoo shops, nice nightlife and all around.. 3-4 star hotel

Thank you very much for sharing your detailed feedback. We’re delighted to hear that you enjoyed your room and the beautiful view, as well as our convenient location close to many attractions and dining options. We appreciate your comments regarding the language and service, and we’ll continue working to ensure a smoother experience for all our guests. We hope to have the pleasure of welcoming you back soon.

Don't miss the great Food Tour

트립어드바이저 평점 5.0/5

Ian C TripAdvisor 인증 리뷰

Once again at Panama city due to businesses. The hotel was great. Very well connected ... five-minute drive from the Metro, surrounded by restaurants, bars, and shops. Approximately 3 km from the Old Town and Metropolitan Park. Based on that, I decided to take a food tour with miviajeapanama travel agency (+507 63242898), which was highly recommended by a colleague of mine. I've to say it was a delicious experience full of surprises that allow you to discover the culinary diversity of this nice city. I tasted iconic dishes such as ceviche, empanadas, sancocho, arroz con pollo, and the famous patacones, fresh tropical fruits and traditional sweets. Definitely, I fully recommend it if you want to feel the original Panamenian live.

Dear Mr. Ian Dear Guest, Thank you so much for your kind words and for choosing to stay with us once again during your business trip to Panama City. We’re delighted to hear that you enjoyed not only the comfort and location of our hotel but also took the opportunity to explore the city's rich culinary scene. The food tour with Mi Viaje a Panama sounds like an incredible experience — and your description of the local dishes has certainly made us hungry! Thank you for sharing this wonderful recommendation with other travelers. We hope to welcome you back very soon for another memorable stay.

Novotel is a great deal

트립어드바이저 평점 4.0/5

sdijji Couples - TripAdvisor 인증 리뷰

This was an affordable place. The check-in was quick, we arrived before checking-in and were welcomed with no wait for our room. The rooms were clean and the bathrooms shampoo and body wash were mostly made of natural ingredients. The morning breakfast was a nice surprise with plenty to choose from and an omelette station. The hotel has many restaurants near for lunch or dinner. Most travel from the hotel is $2-5 by Uber.

un bit outrâtes but really good value for money

트립어드바이저 평점 4.0/5

FabriceD393 Couples - TripAdvisor 인증 리뷰

The hôtel is a bit old,bot unité, with free parking and really good value for money . then I can only recommend it. it is not too close to vasco vieio but taxi are cheap .

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 567 리뷰 9.5/10 위치
  • 732 리뷰 7.9/10 객실
  • 1,004 리뷰 9.3/10 서비스
  • 35 리뷰 5.5/10 인터넷 가격
  • 462 리뷰 8.4/10 조식
  • 377 리뷰 8/10 청결도
  • 154 리뷰 8.6/10 가격 대비 가치
  • 154 리뷰 7.3/10 편의 시설

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고객 평점 (ALL 평가) 4.8/5 (1167 리뷰)

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호텔 보기
파나마시티 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.