Mercure Chennai Sriperumbudur 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.0/5 Отзывов: 329

Гарантия
лучшей цены
Mercure Chennai Sriperumbudur - Image 1
Mercure Chennai Sriperumbudur - Image 2
Mercure Chennai Sriperumbudur - Image 3
Mercure Chennai Sriperumbudur - Image 4
CP 8 SIPCOT Industrial Park, Oragadam Sriperumbudur, Tamil Nadu, 602105 CHENNAI, India

Описание

Особенности отеля

  • High speed WIFI and 24 Hours travel desk

  • 6 flexible meeting spaces with outdoor area to accommodate up to 150 guests

  • 'Melange' our all day dining featuring regional and international cuisine

  • Outdoor swimming pool, also serving a selection of Bar chows and cocktails.

  • 'HYBRID' the sports theme café lounge bar featuring snooker and Xbox

Наши номера

Расположение отеля

Mercure Chennai Sriperumbudur

CP 8 SIPCOT Industrial Park, Oragadam Sriperumbudur, Tamil Nadu
602105 CHENNAI
India

GPS:12.854458, 79.942146

Телефон

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

MELANGE

An exceptional dining experience awaits at the all day dining restaurant 'Melange'. With pool view and abundant natural lighting, restaurant showcases a selection of international and regional cuisine for your taste buds to feast and relax

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.0/5  Отзывов: 329

Рейтинг TripAdvisor  5.0/5  Отзывов: 585

Сертификат качества 2024

Good living experience

Примечание: Tripadvisor 5.0/5

Dreamer31359811543 Реальные отзывы TripAdvisor

i stay here for more than one week. the service is good, room environment is clean and convenient. Mr. Baskaran Saraswathai mani,kakali give me a good service and guide. The restaruant food is good, and room service is good. i will come back again when i visit Chennai

Dear Guest, Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you had a good living experience during your stay of more than a week. It’s wonderful to know that you found our service, room environment, and convenience to your satisfaction. We are especially pleased to hear that Mr. Baskaran Saraswathai Mani and Kakali provided you with excellent service and guidance. Your positive feedback about our restaurant food and room service is truly appreciated. We strive to provide our guests with the best possible experience, and your feedback reassures us that we are on the right track. We look forward to welcoming you back on your next visit to Chennai. Warm regards, Ujjwal Shekhar Front Office Manager

Extremely bad experience！

Примечание: Tripadvisor 1.0/5

Chi hao C Деловые путешественники - Реальные отзывы TripAdvisor

My profession is factory management. I have many cooperative manufacturers in Chennai such as Foxconn and TAMT. I often have to audit various factories. In May this year, I had an emergency and had to check out of the hotel 2 days early (8:00 am). They insisted that I pay for one more day because I impacted their revenue, otherwise they would not be allowed to leave. It was the first time I saw a hotel using this excuse to force charges. The money was nothing, but the experience was terrible. I will never dare to step into a hotel like this again in my life. Moreover, the food in this hotel is poor, and the service attitude of the front desk supervisor is particularly poor. 我職業是工廠管理，在清奈有許多合作廠商如Foxconn，TAMT，我常常要去審計各個工廠，今年五月我有個緊急事件要於早上提前2天退房（早上8：00），酒店堅持要我多付一天的費用，理由是我影響了他們營收，不給錢不許走，我第一次見有旅館用這個理由強收費用，這點錢沒什麼但體驗太差。我這輩子再也不敢踏入這種旅館了。並且這旅館吃的也差，櫃檯主管服務態度尤其差。

Dear Chi Hao C, Greetings of the day!!! I hope this message finds you well. I am writing to sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. It is unfortunate that you had to check out early due to an emergency, and I recall our discussion during your departure. We understand that being asked to pay for the full duration of your stay when you needed to leave early would have been frustrating. Our policy requires guests to inform us at least 24 hours in advance of an early departure to avoid additional charges. This policy helps us manage our bookings and ensure room availability for our guests. However, we recognize that emergencies can arise unexpectedly, and we should have handled the situation with more empathy and flexibility. Additionally, I am sorry to hear that you were dissatisfied with the food and the service attitude of our front desk supervisor. This is not the standard of service we strive to provide, and I assure you that we are taking steps to address these issues. We hope you will give us another chance to serve you in the future. Thank you for bringing these matters to our attention. Sincerely, Ujjwal Shekhar Front Office Manager

Excellent service

Примечание: Tripadvisor 5.0/5

Maps25591429003 Реальные отзывы TripAdvisor

Hotel is in a great location with excellent service from staff, Ms Sunita Anju and lepcha communication throughout stay. Room was great with all facilities. Good food choice at breakfast with attention from staff for any request. Overall an outstanding hotel. Read less

Dear Guest, Thank you for sharing your wonderful feedback regarding your recent stay at Mercure Chennai Sriperumbudur.We are thrilled to hear that you had an outstanding experience and enjoyed our great location and excellent service. We are especially pleased to hear about the exceptional service provided by Ms. Sunita, Anju, and Lepcha. Their communication and attentiveness throughout your stay truly made a difference, and we will be sure to commend them for their outstanding efforts. It’s great to know that you found your room to be well-equipped with all the necessary facilities and that you enjoyed the variety of food choices at breakfast. We are glad our staff was able to attend to any of your requests promptly. Your positive comments are greatly appreciated and will be shared with our entire team to continue motivating them to provide exceptional service. We look forward to welcoming you back in the future and providing you with another superb stay. Warm regards, VIVEK SUDANTHIRAPANDIAN General Manager

Thanku so much

Примечание: Tripadvisor 5.0/5

GoPlaces56107299295 Реальные отзывы TripAdvisor

Ms sunita was excellent in breakfast operation in Food exchange he was so much knowledgeable in the breakfast operation and in dinner give me Indian food Thankyou so much specially Ms sunita she helping my family everytime. Pleasant hotel nice views the hospitality good. The excellent customer service further complemented the atmosphere. The staff was incredibly friendly 'attentive and professional making me feel welcome.

Dear Guest, Thank you for sharing your wonderful feedback regarding your recent stay at Mercure Chennai Sriperumbudur. We are delighted to hear that you had a pleasant stay and enjoyed the beautiful views and excellent hospitality. We are especially pleased to hear about the exceptional service provided by Ms. Sunita during breakfast and dinner. Her knowledge and attentiveness truly made a difference in your experience, and we will be sure to commend her for her outstanding efforts. It is always our goal to make our guests feel welcome and well taken care of, and we are glad that our staff, particularly Ms. Sunita, was able to achieve this for you and your family. Your positive comments about our customer service and the friendly, attentive, and professional demeanor of our staff are greatly appreciated. We will share your feedback with the entire team to continue motivating them to provide exceptional service. Thank you once again for your kind words. We look forward to welcoming you back in the future and providing you with another superb stay. Warm regards, Ujjwal Shekhar Front Office Manager

Ambiance was great

Примечание: Tripadvisor 5.0/5

edwin n Реальные отзывы TripAdvisor

Happy with the room service Ms sunita,ankit and chef sagar were very helpful. We appreciate the timely help. Pool service was good My kids were very happy Very kind and pleasant hospitality. I will recommend it to my friends and will come again myself for my next vacation Read more

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ujjwal Shekhar Front Office Manager

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Другие интернет-пользователи оценили наш отель

  • 122 Отзывов 8.1/10 Расположение
  • 320 Отзывов 8.3/10 Номер
  • 830 Отзывов 9.3/10 Сервис
  • 5 Отзывов 2.6/10 Интернет
  • 506 Отзывов 8.5/10 Еда
  • 163 Отзывов 7.3/10 Чистота
  • 138 Отзывов 9.3/10 Атмосфера
  • 102 Отзывов 8/10 Удобства

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