Mercure Chennai Sriperumbudur 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.0/5 Отзывов: 299

Гарантия
лучшей цены
Mercure Chennai Sriperumbudur - Image 1
Mercure Chennai Sriperumbudur - Image 2
Mercure Chennai Sriperumbudur - Image 3
Mercure Chennai Sriperumbudur - Image 4
CP 8 SIPCOT Industrial Park, Oragadam Sriperumbudur, Tamil Nadu, 602105 CHENNAI, India

Описание

Особенности отеля

  • High speed WIFI and 24 Hours travel desk

  • 6 flexible meeting spaces with outdoor area to accommodate up to 150 guests

  • 'Melange' our all day dining featuring regional and international cuisine

  • Outdoor swimming pool, also serving a selection of Bar chows and cocktails.

  • 'HYBRID' the sports theme café lounge bar featuring snooker and Xbox

Наши номера

Расположение отеля

Mercure Chennai Sriperumbudur

CP 8 SIPCOT Industrial Park, Oragadam Sriperumbudur, Tamil Nadu
602105 CHENNAI
India

GPS:12.854458, 79.942146

Телефон

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

MELANGE

An exceptional dining experience awaits at the all day dining restaurant 'Melange'. With pool view and abundant natural lighting, restaurant showcases a selection of international and regional cuisine for your taste buds to feast and relax

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.0/5  Отзывов: 299

Рейтинг TripAdvisor  4.9/5  Отзывов: 588

Сертификат качества 2024

Business trip

Примечание: Tripadvisor 5.0/5

Departure50357431014 Реальные отзывы TripAdvisor

Mercure hotel was very nice and my rooms view was very good and all staff was very friendly and helpful to the customer 🤩 everyday food taste was excellent and service was very very good😊we all are happy with this type of service thanks to all of them specially MS Janani manisha and ms sunita they all are amazing team😊

Exceptional

Примечание: Tripadvisor 5.0/5

Venture31840856653 Реальные отзывы TripAdvisor

Wonderful experience at mercure chennai Sriperumbudur the staff are excellent and they delivered the good exceptional service. Start from reception, restaurant team doing a great service to the guests looking forward to visit again...

Dear Guest, Thank you for sharing your wonderful experience at Mercure Chennai Sriperumbudur! We're delighted to hear that our staff delivered exceptional service, exceeding your expectations. We're thrilled that you appreciated the efforts of our reception and restaurant teams. We'll surely pass on your kind words to them! Thank you for choosing Mercure Chennai Sriperumbudur and for looking forward to visiting us again. We can't wait to welcome you back! Warm regards, Vivek S General Manager

My best staycation

Примечание: Tripadvisor 5.0/5

D V Семьи - Реальные отзывы TripAdvisor

My stay was amazing - the ‘thirukural’ written on the wall was excellent idea.. the front office staff were amazing. The breakfast was marvellous and I can’t even forget the taste till now. Definitely I will come back to stay again. My kids totally enjoyed in the pool. Thank you Mercure and Accor team :)

Dear D V, Wow, thank you for sharing your incredible staycation experience at Mercure! We're overjoyed to hear that your stay was amazing and that you loved the unique touches, such as the Thirukural quotes on the wall. We're thrilled that our front office staff, breakfast, and pool facilities exceeded your expectations. It's wonderful to know that your kids had a blast in the pool! Thank you for your heartfelt appreciation and for choosing Mercure for your staycation. We can't wait to welcome you and your family back again soon! Warm regards, Vivek S General Manager

Good living experience

Примечание: Tripadvisor 5.0/5

Dreamer31359811543 Реальные отзывы TripAdvisor

i stay here for more than one week. the service is good, room environment is clean and convenient. Mr. Baskaran Saraswathai mani,kakali give me a good service and guide. The restaruant food is good, and room service is good. i will come back again when i visit Chennai

Dear Guest, Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you had a good living experience during your stay of more than a week. It’s wonderful to know that you found our service, room environment, and convenience to your satisfaction. We are especially pleased to hear that Mr. Baskaran Saraswathai Mani and Kakali provided you with excellent service and guidance. Your positive feedback about our restaurant food and room service is truly appreciated. We strive to provide our guests with the best possible experience, and your feedback reassures us that we are on the right track. We look forward to welcoming you back on your next visit to Chennai. Warm regards, Ujjwal Shekhar Front Office Manager

Extremely bad experience！

Примечание: Tripadvisor 1.0/5

Chi hao C Деловые путешественники - Реальные отзывы TripAdvisor

My profession is factory management. I have many cooperative manufacturers in Chennai such as Foxconn and TAMT. I often have to audit various factories. In May this year, I had an emergency and had to check out of the hotel 2 days early (8:00 am). They insisted that I pay for one more day because I impacted their revenue, otherwise they would not be allowed to leave. It was the first time I saw a hotel using this excuse to force charges. The money was nothing, but the experience was terrible. I will never dare to step into a hotel like this again in my life. Moreover, the food in this hotel is poor, and the service attitude of the front desk supervisor is particularly poor. 我職業是工廠管理，在清奈有許多合作廠商如Foxconn，TAMT，我常常要去審計各個工廠，今年五月我有個緊急事件要於早上提前2天退房（早上8：00），酒店堅持要我多付一天的費用，理由是我影響了他們營收，不給錢不許走，我第一次見有旅館用這個理由強收費用，這點錢沒什麼但體驗太差。我這輩子再也不敢踏入這種旅館了。並且這旅館吃的也差，櫃檯主管服務態度尤其差。

Dear Chi Hao C, Greetings of the day!!! I hope this message finds you well. I am writing to sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. It is unfortunate that you had to check out early due to an emergency, and I recall our discussion during your departure. We understand that being asked to pay for the full duration of your stay when you needed to leave early would have been frustrating. Our policy requires guests to inform us at least 24 hours in advance of an early departure to avoid additional charges. This policy helps us manage our bookings and ensure room availability for our guests. However, we recognize that emergencies can arise unexpectedly, and we should have handled the situation with more empathy and flexibility. Additionally, I am sorry to hear that you were dissatisfied with the food and the service attitude of our front desk supervisor. This is not the standard of service we strive to provide, and I assure you that we are taking steps to address these issues. We hope you will give us another chance to serve you in the future. Thank you for bringing these matters to our attention. Sincerely, Ujjwal Shekhar Front Office Manager

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Другие интернет-пользователи оценили наш отель

  • 116 Отзывов 8.5/10 Расположение
  • 281 Отзывов 8.4/10 Номер
  • 701 Отзывов 9.2/10 Сервис
  • 5 Отзывов 7.1/10 Интернет
  • 413 Отзывов 8.4/10 Еда
  • 140 Отзывов 7.2/10 Чистота
  • 107 Отзывов 9.5/10 Атмосфера
  • 87 Отзывов 8.3/10 Удобства

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