ibis Chennai City Centre 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.8/5 Отзывов: 1 929

Гарантия
лучшей цены
ibis Chennai City Centre - Image 1
ibis Chennai City Centre - Image 2
ibis Chennai City Centre - Image 3
ibis Chennai City Centre - Image 4
690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,, 600006 CHENNAI, India

Описание

Особенности отеля

  • Located in Chennai City Centre

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Complimentary shuttle service to the US consulate every half an hour

  • Direct connectivity to the Airport via adjacent metro station

Наши номера

Расположение отеля

ibis Chennai City Centre

690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,
600006 CHENNAI
India

GPS:13.057174, 80.256812

Телефон
Факс +91 44 7122 5599

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Помещения для деловых встреч
  • Обслуживание в номере

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.8/5  Отзывов: 1 929

Рейтинг TripAdvisor  4.5/5  Отзывов: 998

Сертификат качества 2024

A pleasant place to stay in the city

Примечание: Tripadvisor 5.0/5

M1315BFcharless Couples - Реальные отзывы TripAdvisor

A very convenient hotel close to the metro system. The rooms are the usual Ibis standard, the breakfast is extensive and should make any European happy. All the hotel staff are very helpful and friendly. We have stayed twice and would recommend it.

Dear Guest, Thank you for choosing to stay at Ibis Chennai City Centre and for sharing your wonderful experience with us. We are delighted to hear that you found our hotel modern, well-maintained, and our staff friendly and attentive. Your recommendation means a lot to us, and we are thrilled that you had a comfortable and enjoyable stay. We look forward to welcoming you back soon! Sincerely, Parvez DAMAD General Manager

Glorified prison

Примечание: Tripadvisor 1.0/5

murali176 Деловые путешественники - Реальные отзывы TripAdvisor

Bathroom built like 2ndAC on trains. Moulded plastic box into which you have to climb in. Reception terrible. Billing system bad. Staff confused. Unresponsive. Feels claustrophobic and like a railway station inside. Tough to access hotel. Food a la carte has no basic comfort foods. Closed environment, feels like a prison. They gouge you every little thing. Exploited me since I got unwell. Management has created that you can not escape from us attitude. Don't go to this place. Any old lodge in Chennai would be better. Saving grace dinner buffet.

Dear Guest, We sincerely apologize for the unpleasant experience you had at our hotel. Your feedback is truly valuable to us, and we thank you for bringing these issues to our attention. We are sorry to hear that you found the design of the bathroom and the overall ambiance of the hotel to be less than satisfactory. We understand the importance of a comfortable stay, and we regret that we did not meet your expectations in this regard. Regarding the billing system and the service you received at the reception, we will address these concerns internally to ensure such issues are rectified. At ibis Chennai City Centre, we strive to provide a welcoming and hospitable environment for all our guests, and it is disheartening to learn that we fell short during your stay. Your comments will be shared with the team for further improvement. We appreciate your feedback about the dinner buffet and will continue to work on enhancing our services. We hope you will consider giving us another opportunity to serve you better in the future. Your satisfaction is our top priority, and we would like to regain your trust. Sincerely, Parvez DAMAD General Manager

Stay at ibis

Примечание: Tripadvisor 5.0/5

AdhithyanJ2894 Реальные отзывы TripAdvisor

Excellent service.. Thanks to Anjali for making the stay comfortable. The food was excellent, the rooms were tidy and clean. The checkin process was super smooth. The morning buffet has variety of items. I’m looking forward to stay again.

Dear Adhithyan J, Thank you for choosing to stay at ibis Chennai City Centre. We are delighted to hear that you had an excellent experience with us. Your kind words about the service, food quality, cleanliness, and smooth check-in process are truly appreciated. We are glad to know that Anjali made your stay comfortable. We look forward to welcoming you back soon. Sincerely, Parvez DAMAD General Manager

Not so good

Примечание: Tripadvisor 1.0/5

Usha65 Реальные отзывы TripAdvisor

We stayed 3 nights here. The IBIS central in Chennai. We had very bad experience. The rooms are very small and the toilet is also so tiny it is very difficult to do our tasks. Worst of all is the cots which are also very small has larger mattresses and that caused problem. Just a small move will make the person fall on the ground. All three nights we were totally deprived of our sleep. Staff came and just adjusted sheets and gone. Breakfast was OK looks wise but they served left over food that was reheated. The TV did not work and the air conditioner temperature was fixed and even it was cold for us we could not change. So had to suffer with low temperature in the room and was told it is fixed and we cannot change. With so much difficulty one staff member came and reduced one degree, but we had to call them many times. On the whole it was a very bad no worst experience which I never experienced it anywhere else . In future I do not want to chose IBIS hotel due to their size of the room and strictly no to Chennai central.

Dear Guest, Dear Guest Name, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay at IBIS Chennai Central. Your comments are extremely valuable to us, and we deeply regret that we did not meet your expectations. We understand that the room size and the issues with the bed, bathroom, and air conditioning caused discomfort, and we are truly sorry for the frustration this caused. Our goal is to ensure every guest has a comfortable and enjoyable stay, and we clearly fell short in your case. Regarding the breakfast and TV, we appreciate your feedback and will look into these concerns to ensure better quality and consistency in the future. The air conditioning issue, in particular, is something we will address with our maintenance team to avoid further inconvenience for future guests. Please rest assured that your experience has been escalated to our management team for further review, and we will work on improving the aspects you mentioned. We would love to have the opportunity to welcome you back and provide you with a more pleasant stay. Should you consider staying with us again, please do not hesitate to contact me directly so I can personally assist in ensuring a better experience. Once again, we apologize for any discomfort caused, and we thank you for bringing these issues to our attention. Sincerely, Parvez DAMAD General Manager

Loved the experience

Примечание: Tripadvisor 5.0/5

Vishnu M Реальные отзывы TripAdvisor

Lovely stay , great food and wonderful hospitality Anjali , bishal , Sharmila and kimi sheriff made the experience really nice The food was yummy and suitable for kids as well. Plus the children’s day chocolate for our daughter was the icing on the cake. Thank you for making her day.

Dear Guest, Thank you so much for your kind words! We’re thrilled to hear that you had such a wonderful experience with us. It’s great to know that our team—Anjali, Bishal, Sharmila, and Kimi—made your stay even more special. We will be sure to pass on your compliments to them! We're also happy to hear that the food was a hit with your family, and it’s lovely that the Children’s Day chocolate made your daughter’s day even sweeter. It’s our pleasure to create memorable moments for our guests. We hope to welcome you back soon for another lovely stay. Thank you again for sharing your feedback with us! Sincerely, Parvez DAMAD General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 835 Отзывов 9.3/10 Расположение
  • 2 145 Отзывов 5.3/10 Номер
  • 3 592 Отзывов 8.7/10 Сервис
  • 87 Отзывов 6/10 Интернет
  • 1 670 Отзывов 8.3/10 Еда
  • 961 Отзывов 9.1/10 Завтрак
  • 878 Отзывов 1.6/10 Комфорт
  • 863 Отзывов 6.3/10 Чистота

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