Novotel Taiping Perak 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.5/5 1.713 opiniones

Novotel Taiping Perak - Image 1
Novotel Taiping Perak - Image 2
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Descripción

Extras del hotel

  • Spacious Pre - Function area for all meeting. Built in LCD projector & screen for all meeting

  • The only hotel in town provides business centre facilities.

  • The only hotel with Kid`s club and equipped with both Swimming Pool and Gym.

  • 1,100 covered parking bays available.

  • Easy access to shopping mall as hotel located on top of Taiping Mall.

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Localización del hotel

Novotel Taiping Perak

1 Jalan Tupai, Perak Darul Ridzuan
34000 TAIPING
Malasia

GPS:4.85017, 100.7429

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Mascotas no permitidas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Servicio de habitaciones

FOOD EXCHANGE

Foto no contractual

Disfruta de una experiencia culinaria interactiva. Nuestro bufé incluye platos de cocina asiática e internacional para desayunos, almuerzos y cenas.

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Más información

Clasificación de ALL  4.5/5  1.713 opiniones

Valoración de TripAdvisor  4.5/5  377 opiniones

Certificado de excelencia 2024

Great hotel in the centre of town.

Nota de Tripadvisor 5.0/5

TonyB_au Valoración certificada de TripAdvisor

Stayed here for a couple of nights. Great location, walkable to everywhere in town. Very comfortable bed. Pillows very good. Had a great night's sleep. Wifi was ok. Staff very good. Doorman explained the parking as soon as we got there. Front Desk staff validated the parking tickets for us each day. Always service with a smile. Didn't get to try the restaurants or bar. Pool looked good but didn't get in. Shower is excellent. I'd stay here again.

Dear Guest Thank you for sharing a pleasant experience during your recent stay with us and we are looking forward to welcoming you back to stay with us again soon. Best regards. James Chan General Manager

Security SOP Needs Review & Flimsy Amenities

Nota de Tripadvisor 3.0/5

Mai Gan W Valoración certificada de TripAdvisor

Our group of 13 stayed for 2 nights under a booking made by me. However, on check-in, the hotel does not require any of the other 12 guests to provide their NRIC/passport to register their identity. Not even 1 representative per room. I find this very unusual and I believe it is a security breach. If there's an emergency, the hotel has no record of its guests. I also had the unpleasant experience of being charged RM30 for accidentally breaking the handle of the coffee mug provided in the room. I accidentally knocked the handle against the sink while washing it. The hotel should review the quality of the amenities provided. I have travelled extensively for the last 35 years and never had this happen to me before.

Dear Guest Thank you for your feedback with regard to your stay with us recently. I have read your comments and for your information, it has been our standard operating procedures to request for guests' NRICs/Passports for registration upon checking in. I will certainly check on this matter and I will tighten up the standard operating procedures. Regarding the broken handle of coffee mug, I am very sorry to inform you that the hotel is charging for any broken/damaged/missing items by guests provided by the hotel. Once again, thank you for your feedback and we are looking forward to have the opportunity to serve you again in the future. Best regards. James Chan General Manager

Worst hotel in taiping.

Nota de Tripadvisor 1.0/5

leontK2336GD Valoración certificada de TripAdvisor

I booked 2 room (11/4-12/4) and this the services and attitude given by the staff. 1) The front receptionist staff services and attitude is so bad and un professional. 2) When asked for additional towel, the receptionist send me one dirty towel with foot stains on it. When informed then not even apologised for it. 3) When asked for additional bottle they said not only one bottle allow, need wait until finish the 2 bottle given only then allow to give additional. 4) The room card was blocked 10min before enter to the room, worst not even informed during the checkin time. Even a 2 star hotel also asked during checkin when would like to checked out. When asked for explanation the receptionist n the Asst Manger “Ms Aida” showed me an angry face and not even to plan to explain, she just stand beside the counter and shown the angry to customer. I guess this is the service level training given by the Novotel higher level management “show an angry face to their customer”. 5) When asked for the duty manager the receptionist just revert not in on leave. 6) The lift services, from 3 lift down to 2 lift during peak session. This hotel is the worst hotel I ever stayed.

Dear Guest Thank you for your feedback with regard to your stay with us recently. I have read your comments and I would like to sincerely apologize to you for the unpleasant experience you encountered during your stay. I will certainly investigate this matter and I will take immediate steps to address the issues in order to prevent it from happening again to other guests. For your information, guests' satisfaction, comfort and safety are our top priority. Unfortunately, we did not meet your expectations on this occasion. Once again, please accept my sincerest apologies. We value your patronage and we are looking forward to have an opportunity to serve you better in the future. Thank you and Best regards. James Chan General Manager

Prendre de la hauteur

Nota de Tripadvisor 5.0/5

Princes_of_travel Valoración certificada de TripAdvisor

Cet hotel se trouve en plein centre-ville de Taiping et se trouve être le seul bâtiment de cette hauteur. C'est d'ailleurs le seul bâtiment qui soit aussi haut là-bas. Directement situé au-dessus d'un centre commercial, cet hotel moderne possède son parking au 6e étage, il faut donc bien garder son ticket pour pouvoir ressortir (il est gratuit pour les clients). La chambre est grande et spacieuse avec un grand lit king size, nous avons bien dormi. Située au 13e étage, notre chambre donnait sur le parc et la ville et une grande baie vitrée nous permettait donc de dominer toute la ville (même si nous avions demandé une vue sur le parc et les montagnes). Il y a une salle de sport et une piscine (ouverte de 7h à 19h) et tout le confort digne d'un novotel. Le petit-déjeuner, sous forme de buffet, est très copieux et bien fourni. On y trouve de tout et des spécialités malaisiennes. Le personnel est sympathique et accueillant. Rapport qualité prix excellent, nous avons payé aux alentour de 65 € la nuit pour une chambre supérieure avec petit-déjeuner.

Aconsejable

Nota de Tripadvisor 4.0/5

AuroraQG Con amigos - Valoración certificada de TripAdvisor

Hotel moderno y bastante céntrico. El servicio es muy servicial y atento, dispuesto a ayudar en todo momento. Las habitaciones son amplias y limpias con un gran ventanal con vistas. El desayuno ofrece una gran variedad, aunque quizás un poco reducida la oferta de bolleria .

Dear AuroraQG, Thank you for staying at Novotel Taiping during your recent visit to Perak. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Novotel Taiping. Warmest regards, The Management

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.377 opiniones 9.4/10 Ubicación
  • 1.639 opiniones 8.5/10 Habitación
  • 1.302 opiniones 8.6/10 Servicio
  • 65 opiniones 4.7/10 Internet
  • 970 opiniones 8.3/10 Limpieza
  • 538 opiniones 9/10 Desayuno
  • 392 opiniones 8.5/10 Comida
  • 218 opiniones 8.8/10 Ambiente

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