Hôtel des Arts Saigon - MGallery 5 stelle

Dear Mr. A., Thank you so much for taking time to tell us about your experiences during your recent stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive our guest feedback to understand about their experiences and expectations. We appreciated so much your good comment for our room. However, I acknowledged by taking note your comments sharing about sunbed availability at Pool, which hotel is currently under renovation plan for this area and update the capacity as well. About restaurant outlets in hotel, we have them all opened to serve guest inhouse as priority. Therefore, in the days with some events that may taken apart of our restaurant, but still we reserve a dining space for guest inhouse as well. My apology as if any misunderstanding in the way of our team member may provide the information or responding. Once again, thank you so much for sharing your experience, and we look forward to welcoming your next visit in a not too distant future. With our best regards, Trang Pham (Ms.) Front Office Manager

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedbacks and we are truly happy about your compliments for excellent services provided by our team members as well. I will share your comments with our team. Since we always put our guest's expectation into each of detail works so that we can meet our guest highest satisfaction. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you so much for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With our best regards, Trang Pham (Ms.) Front Office Manager

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback and we are very happy to know that you have had an excellent and pleasant stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Trang Pham(Ms.) Front Office Manager

Dear Ms. M., Thank you very much for taking time to tell us about your experiences during this recent visit at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedbacks, especially your good compliments sent for our team performance. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, we take note for your sharing about cleanliness and please rest assured this will be brought up to attention of our Executive Housekeeper and his team to look after this concern as well. Once again, thank you so much for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With our best regards, Trang Pham(Ms.) Front Office Manager

Dear enrica0307, What an amazing review about your most recent stay at Hôtel des Arts Saigon! We very much appreciate your positive feedback, in particular the great service provided by Mr. Nhut. Rest assured that I have already shared this review with him and he was very proud to read his name on this platform. We also thank you for your compliments on the room, the rooftop, pool and our breakfast buffet and your kind words serve as an encouragement to all our team. We hope we will get a chance to welcome you again in the future and thank you once again for your excellent review. With Best Regards, Julia Annawald Director of Rooms