Hotel Novotel Suites Riyadh Dyar 4 estrelas

Nota clientes Avis 3.9/5 873 comentários

Hotel aprovado por ALLSAFE

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Quarto 1

Número de pessoas
Idade das crianças

Garantia do melhor preço

Como funciona?
Accor Live Limitless

Grátis: torne-se membro

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+ 22 Serviços

Extras do hotel

  • Piscina coberta

  • Suites familiares espaçosas

  • Chuveiros "rain shower" nas casas de banho

  • Centro de fitness

  • WIFI grátis

Serviços no hotel e nas proximidades

Check-in desde as 12h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento
  • Quartos pessoas c/ defic. motora
  • Serviço de babá, sob pedido
  • Ar condicionado
  • KING KHALID INTLServiços a pagar
  • Idiomas falados no hotel
  • Lavandaria
  • Lojas/shopping
  • Porteiro/Carregador
  • Concierge
Lazer e atividades
  • Piscina
  • Sala de ginástica
  • Bem-estar
  • Serviço de babá, sob pedido
  • Golfe
  • Ténis
Catering
  • Pequeno-almoçoServiços a pagar
  • 1 Restaurante(s)
Serviços empresariais
  • 1 Sala(s) de reunião
  • Centro de negócios
  • Servicio disponible fotocopia/impresión

Localização do hotel

Novotel Suites Riyadh Dyar

90 Off Olaya Street
P O Box 305988
11361 riyadh
saudi arabia

Tel: +966114652626

Fax: (+966)114/652727

Check-in desde as 12h00

Check-out até às 12h00

  • De avião

    KING KHALID INTL A 40 km / 24,85 milhas - Transporte Pagante

  • De comboio

    RIYADH A 13 km / 8,08 milhas

GPS:24.70737, 46.676333

As nossas opções de alojamento

Quarto Standard com 1 cama de tamanho Queen

  • Número máx. de pessoas: 2
  • Superfície: Desde 24 / 258 sq ft
  • Vistas: Pátio *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores(...)

Quarto Superior com 1 cama de tamanho Queen e sofá

  • Número máx. de pessoas: 3
  • Superfície: Desde 32 / 344 sq ft
  • Vistas: Lado da cidade *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores(...)
Quartos

Os nossos restaurantes e bares

THE DUNES

Tipo de cozinha: Regional

O The Dunes Restaurant oferece pequeno-almoço e jantar num espaço aberto único ao lado do átrio do hotel. Com janelas de vidro a toda a volta, decoração moderna e vistas para a Kingdom Tower, pode escapar do seu dia agitado enquanto saboreia uma refeição.

Jantar

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 1

  • Tamanho máximo: 55

  • Capacidade máxima: 40 pessoas

  • Capacidade máxima para banquetes: 32 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Novotel Suites Riyadh Dyar

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 3.9/5

873 comentários

tripadvisor

Classificação do TripAdvisor 3.0/5

92 comentários

Bad experience and unprofessional staff

Nota Tripadvisor 1.0/5

Ahmedqeretli 19/04/2021 Avaliação com certificação TripAdvisor

The hotel is normal as any Novotel .but the staff were the most worst people I deal with Specially the front desk not professional at all in his attitude. They took money from me after I checked out .

Very old & dirty furniture

Nota Tripadvisor 3.0/5

MuhammadR1390 Business - 10/04/2021 Avaliação com certificação TripAdvisor

First I’d like to share my experience with very good stuff with kind hospitality but the hotel furniture( carpet)is old & dirty with bad smell even with my last appointments in March & February. So, I’ll never reserve again in this hotel

Bad cleanliness

Nota Tripadvisor 2.0/5

abdasiri Business - 08/09/2020 Avaliação com certificação TripAdvisor

Very Bad cleanliness in rooms ,elevator and rest room.This branch doesn’t meet the All-Accor cleanliness stander as i saw around the word so they need give chances to their staff to work like professionals

Not complying with covid 19 regulations

Nota Tripadvisor 1.0/5

The1975sss Business - 21/06/2020 Avaliação com certificação TripAdvisor

The house keeping are wearing their masks the rooms are poorly cleaned and not maintained, towels are warned out. The staff are not friendly except the reception. Overall i will not stay in this hotel again

Terrible Hotel, No Hygiene, risky to stay

Nota Tripadvisor 1.0/5

AymanAAF 19/06/2020 Avaliação com certificação TripAdvisor

Manager never show up and it seems he is not up to that position. Housekeeping is terrible and it seems the staff never worked in any hotel chains. Simply, it is a local hotel with the logo of Accor. Very risky to stay since front desk/reception/security staff are not available most of the time especially night shift.

This property needs works urgently!

Nota Tripadvisor 3.0/5

joeluft Friends getaway - 02/03/2020 Avaliação com certificação TripAdvisor

We were checked in by a not so friendly lady. She spoke a bad English and was not welcoming at all. She did not identify me as Accor Accor Platinum member. She took our passports, credit cards, charged the whole stay. When I made the reservation, I made clear I wanted 2 beds (2 male guests in Saudi Arabia in the same room!). She said, we charge. Charge was one of the few words she pronounced correctly. We were too tired and accepted. No free drink voucher issued, no room upgrade, not a single "thank you". You definitely need to improve customer attitude!!!!! The room was on 5th floor, terrible smell of smoke outside, fortunately none in the room. The view over the Kingdom tower was breathtaking, but the glasses were covered by sand. I guess they were never cleaned since the hotel was built. Nice large bathroom with a very good shower, full of bad amenities... we had 2 large towels and 1 hand towel. The next morning we run out of toilet paper , we were provided with one. Breakfast was not included and, surprise, we took the extra charge . It was one of the most saddest breakfast in my Accor life. Drinks were always non existent and staff was surprised we asked for juice. Back to the room, bed (king plus the extra roll away) were ok. A/c was ok, but the feeling was not. At a more accurate check, the carpeted floor was very dirty. I had a pair of white soiled slippers, they were black the next day. There were flies smashed over the curtains, a strong sewer stench while stepping into the bathroom. 2 bottles of water were provided, I had to request them again the next day. Housekeeping was a bit farfetched.

Good location

Nota Tripadvisor 4.0/5

Passport42072509289 Business - 15/02/2020 Avaliação com certificação TripAdvisor

The hotel is new or renovated. Rooms are clean. My only comment is that they are using generic notsoaps and shampoos, instead of Novotel branded ones. They also didn't have a loofah. As insignificant as it is, it's annoying. Finally, it is worth mentioning that the bed mattress was hard, it could be a preference for some, but it was uncomfortable for me.

Never Stay again in this hotel

Nota Tripadvisor 2.0/5

Excursion02533253428 Solo travel - 24/12/2019 Avaliação com certificação TripAdvisor

when I cheeked in they gave me room near the elevator I cant sleep because I can hear the voice from the elevator + wasn't clean room + bad view + I call the reception to change the room but no body answer poor service + only late night shift the one in reception answer the call.

Something Wrong

Nota Tripadvisor 3.0/5

Mohamad A Business - 19/12/2019 Avaliação com certificação TripAdvisor

This wasn't my first time in this hotel, but my experience was not good at all. Had a few issues, some that I did bring to the attention of hotel staff and others that I didn't. The location is very convenient for me and I might consider it for future stays. Value for price is OK considering my latest stay.

Old and smelly

Nota Tripadvisor 1.0/5

ZAQWAN Business - 03/11/2019 Avaliação com certificação TripAdvisor

Starting from the cold check in(and I'm a loyalty member!!) through room service that don't speak Arabic (in an Arab country) to making me pay cash advance for my room service all the way to the fungus growing in bathroom makes this one of my worst hotel stays EVER. The in room food menu makes you feel you're in India. The restaurant serves only breakfast!!

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the Novotel Suite Riyadh Dyar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Although we have to accept that mistakes do happen, it is equally important that we state how sorry we are for the inconvenience experienced on this occasion. We genuinely regret those occasions when the service does not meet expectations. I wish to assure you that we are constantly monitoring our services, training and administration procedures to ensure that an efficient and reliable service is supplied. I do hope that you will look upon this breakdown in service as a one off and not indicative of the customer care we wish to provide at all times. At Novotel Suite, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohsin Khalil General Manager Novotel Suite Riyadh Dyar

Visit at Novotel Suites Riyadh Dyar

Nota Tripadvisor 5.0/5

gbherico Business - 03/08/2019 Avaliação com certificação TripAdvisor

My stay in Novotel Suites Riyadh Dyar recently was amazing and rewarding even on a very hot Summer Period...all the staff are very helpful and caring as well and food served on breakfast were sumptous...

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the Novotel Suite Riyadh Dyar. We appreciate you sharing such nice comments here on your survey. I’m delighted to know that you received the wonderful service that Novotel Suite prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Novotel Suite, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to serve you in the near future. We look forward to welcoming you again. Sincerely, Mohsin Khalil Ebrahim General Manager Novotel Suite Riyadh Dyar

fabulous once a new property dying under lack of care

Nota Tripadvisor 1.0/5

658pr Business - 30/07/2018 Avaliação com certificação TripAdvisor

Once a fabulous new property nearing death under abject bad management, total lack of any care to improve. The gym has Four treadmills none of them work, the jacuzzi is under repair without an end date, the bathrooms smell like rotten eggs and no one has a clue why.....and it gives on. Absolutely time the hotel was taken off from the Accor hotel list

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the Novotel Suite Riyadh Dyar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comments clearly indicate shortfalls in the standard of Services as such, I have has addressed the issues you have raised with the relevant members of hotel team. I apologize for any inconvenience or discomfort caused to you by these shortfalls in the standard of your accommodation. At Novotel Suite, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohsin Khalil Ebrahim General Manager Novotel Suite Riyadh Dyar

Value for Money

Nota Tripadvisor 4.0/5

Ashish_Damani Business - 05/12/2017 Avaliação com certificação TripAdvisor

overall good with added benefits of TT, temp controlled indoor swimming pool, steam , sauna, pool taable. walking disctance to kingdom tower, good spread in breakfast even for vegetarians. Negatives: reception is under staffed. lights are dim in rooms

Dear Valuable Guest, We very much appreciate your comments regarding your stay at Novotel Suites Riyadh Dyar It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Kashef Hotel Manager

Excellent Stay

Nota Tripadvisor 5.0/5

896kamal Business - 11/11/2017 Avaliação com certificação TripAdvisor

One of the cool hotels to stay in Olaya. Considering the prime locality and the the services offered the cost is also very competitive compared to the other hotels. You get a feeling of being welcomed always by the team working with you. Overall a nice place to stay.

Dear Valuable Guest, We very much appreciate your comments regarding your stay at Novotel Suites Riyadh Dyar It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Kashef Hotel Manager

good

Nota Tripadvisor 5.0/5

aliaU8300IP Business - 17/10/2017 Avaliação com certificação TripAdvisor

The hotel provided a good service and is in the good location near the Kingdom tower. the stuff was friendly and rooms are clean. has nice outside terrace and leisure zone. The chef makes very good birjani!

Dear Valuable Guest, We very much appreciate your comments regarding your stay at Novotel Suites Riyadh Dyar It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Kashef Hotel Manager

Same Money can get better place

Nota Tripadvisor 3.0/5

Adel S Solo travel - 09/10/2017 Avaliação com certificação TripAdvisor

receptionist was good, the hotel in total is clean but the surrounding area busy with constructions room with no view although in 6th floor, the sink drainage was blocked? Credit card machin was out of order, so make sure to have enough cash.

Dear Valuable Guest, We very much appreciate your comments regarding your stay at Novotel Suites Riyadh Dyar It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again to Novotel Suites Riyadh Dyar in the near future. Sincerely, Mohamed El Kashef Hotel Manager

Great Stay!

Nota Tripadvisor 4.0/5

afdzalr Business - 09/05/2017 Avaliação com certificação TripAdvisor

I like this hotel. Good location, delicious breakfast, and nice room. The offer price also very good. As Silver member of Le Club Accorhotels, they send me the welcome drink to my room after I checked in. Definitely I will choose to stay here when I'm in Riyadh. Well Done!

Dear Valuable Guest, We very much appreciate your comments regarding your stay at Novotel Suites Riyadh Dyar It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Kashef Hotel Manager
Nota clientes Avis 3.5/5

Anónimo Negócios - 18/04/2017 Comentários confirmados de ALL

Hotel com boas comodidades porém sem manutenção, o snooker não tem tacos, os matrecos não têm bolas e a água da piscina não me parecia muito bem tratada. Porém relativamente ao quarto, excelentes condições.

Bed border very Danger

Nota Tripadvisor 4.0/5

465tourist Business - 04/04/2017 Avaliação com certificação TripAdvisor

Be careful...! Bed border very Danger... take something for corner from Ikia to save yourself and your family... bed border and corner very Danger... I hope hotel management change it as 2 times I got injury in my leg... so please be careful for all. Thanks,

Dear Valuable Guest, We very much appreciate your comments regarding your stay at Novotel Suites Riyadh Dyar It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again to Novotel Suites Riyadh Dyar in the near future. Sincerely, Mohamed El Kashef Hotel Manager

A weekend in Riyadh

Nota Tripadvisor 4.0/5

davidbI5461DQ Friends getaway - 28/03/2017 Avaliação com certificação TripAdvisor

The room was nice with some American TV stations. Close to several local attractions. The room has had some water damage but not to bad. Over all, not a bad stay. Did not eat breakfast there since it was 60 SR per person.

Dear Valuable Guest, We very much appreciate your comments regarding your stay at Novotel Suites Riyadh Dyar It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Kashef Hotel Manager

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