Hotel Novotel Suites Riyadh Olaya 4 estrelas

Nota clientes Avis 4.0/5 833 comentários

Hotel aprovado por ALLSAFE

Reservar este hotel

Quarto 1

Número de pessoas
Idade das crianças

Garantia do melhor preço

Como funciona?
+ 11 Serviços

Extras do hotel

  • Piscina coberta

  • Instalações de spa e de fitness

  • Micro-ondas e frigorífico pequeno em todos os quartos

  • Kitchenette em suites

  • WIFI grátis

Serviços no hotel e nas proximidades

Check-in desde as 15h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Ar condicionado
  • Transporte do Aeroporto Serviços a pagar
  • Recepção aberta 24 horas por dia
  • Lavagem a seco/serv. passadeira Serviços a pagar
  • Lojas/shopping
  • Porteiro/Carregador
Lazer e atividades
  • Piscina interna aquecida
  • Sala de ginástica
  • Bem-estar
Catering
  • Pequeno-almoço Serviços a pagar
  • 1 Restaurante(s)
  • Serviço de quarto
Serviços empresariais
  • 4 Sala(s) de reunião
  • Área de Internet (Macintosh)
  • Centro de negócios
  • Servicio disponible fotocopia/impresión

Localização do hotel

Novotel Suites Riyadh Olaya

Olaya Main Street
PO Box 2689
Olaya Main Street
12221 riyadh
saudi arabia

Tel: +966114656555

Fax: (+966)112933598

Check-in desde as 15h00

Check-out até às 12h00

  • De avião

    KING KHALED INTL A 39 km / 24,23 milhas - Transporte Pagante

  • De avião

    KING KHALID KAIA A 39 km / 24,23 milhas - Transporte Pagante

  • De avião

    RIYADH A 39 km / 24,23 milhas - Transporte Pagante

  • De carro

    KING FAHD ROAD A 0,8 km / 0,5 milhas

  • De comboio

    RIYADH A 9,8 km / 6,09 milhas

  • De comboio

    RIYADH STATION A 5 km / 3,11 milhas

GPS:24.684311, 46.690333

As nossas opções de alojamento

Rooms features LCD TV showing international channels, Wi-Fi, tea & coffee making facilities, small fridge, microwave, IDD telephone with voicemail, hairdryer, personal safe, work desk, iron & ironing board

Quarto Deluxe com 1 cama de tamanho King

Espaço acessível
  • Número máx. de pessoas: 3
  • Superfície: Desde 27 / 291 sq ft
  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • secretária(...)

Quarto Superior com 1 cama de tamanho King

  • Número máx. de pessoas: 3
  • Superfície: Desde 35 / 377 sq ft
  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • secretária(...)

Quarto Superior com 2 camas duplas

  • Número máx. de pessoas: 3
  • Superfície: Desde 35 / 377 sq ft
  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • secretária(...)

Os nossos restaurantes e bares

  • Segunda-feira -
  • Terça-feira -
  • Quarta-feira -
  • Quinta-feira -
  • Sexta-feira -
  • Sábado -
  • Domingo -

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 4

  • Tamanho máximo: 135

  • Capacidade máxima: 120 pessoas

  • Capacidade máxima para banquetes: 100 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Novotel Suites Riyadh Olaya

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.0/5

833 comentários

tripadvisor

Classificação do TripAdvisor 3.5/5

167 comentários

was not expected

Nota Tripadvisor 3.0/5

alwaadalfetic Business - 21/02/2021 Avaliação com certificação TripAdvisor

I won't stay there any more, the staff and the bag boy are so helpful and perfect as well as as respectful . the room have several things not working such as lights, dirty carpet and bad sleeping on portable extra bed, nothing in the kitchen.bad furniture.

saudi visit

Nota Tripadvisor 4.0/5

Shankar M Business - 08/02/2021 Avaliação com certificação TripAdvisor

The staff aver very nice and cooperative and the support team are equally nice. room service and house keeping personnel's are very polite and helpful. looking to stay during my next visit also. Overall a satisfactory trip and stay.

Excellent

Nota Tripadvisor 5.0/5

predrag2013 Business - 11/01/2021 Avaliação com certificação TripAdvisor

As I expected, everything was on the high level - from check-in, to comfort and quality in the room. WiFi works very well, I parked my car just in front of the hotel (free parking). Ryadh is very safe city.

poor welcome - bad location because of metro contruction

Nota Tripadvisor 2.0/5

Elie T Business - 26/01/2020 Avaliação com certificação TripAdvisor

I visited the hotel on January . The road in front of the hotel was totally blocked because of the metro contruction . It was very hard to find the back entrance from the basement parking . I had to carry all my bags to the ground floor since there is no elevator to get me up to reception. At the reception the check in was very poor . I am platinum member . I did not receive special welcome . No welcome drink or drink voucher was offered , no upgrade , the room was ok . Cleaning was fine .

Dear Mr Elie Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Olaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Three days @ Riyadh Olaya

Nota Tripadvisor 4.0/5

nirmalghumbad Business - 19/01/2020 Avaliação com certificação TripAdvisor

Access to hotel was a great inconvenience. Had to take backside road and sometimes, taxis found it difficult to navigate. Room was good and elevators did not give problems to reach the floor. Decor is old and trust that you are planning to rennovate

Dear nirmalghumbad Thank you for taking the time to tell us about your experience at Novotel Suites RIadyh Olaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

ONLY TWO SMALL BOTTLES OF WATER IS GIVEN EVERY 24 HOURS

Nota Tripadvisor 3.0/5

Solo_to_Jakarta Business - 06/01/2020 Avaliação com certificação TripAdvisor

The greatest frustration with this hotel is this hotel gives only two very small bottles of water to its guests in twenty four hours, in hot summer if we request for some more bottles ( which is obvious considering very hot climate of Saudi Arabia ) thye flatly refuse.

Dear Value guest Thank you for taking the time to tell us about your experience at Novotel Suites RIaydh Olaya, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

not accessible for the moment, poor service, rooms not super clean

Nota Tripadvisor 3.0/5

geertreygaert2019 Business - 01/12/2019 Avaliação com certificação TripAdvisor

The hotel is actually not accessible for cars, except via the back of the hotel, this is of course not the hotel's fault, but there is absolutely no communication about it, service is very slow, and rooms are quite noisy, and no warm water in the morning to take a shower. Rooms could be cleaner as well. And for a hotel that is difficult to access, the price was quite high compared to what I used to pay before

Dear geertreygaert2019 Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Olaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Comfortable

Nota Tripadvisor 5.0/5

Hassan F Business - 11/10/2019 Avaliação com certificação TripAdvisor

Everything was perfect and I enjoyed the room size and cleanliness and the customer service was very professional as the gentleman who works in the lobby upgraded me to a junior suite which made me promise him to come back the next trip. Which I also did

the worst reciption I met

Nota Tripadvisor 1.0/5

abdulmohsensagia Family - 14/09/2019 Avaliação com certificação TripAdvisor

this is worst accor hotel I had visit . really I will not visit this hotel again and I will rethink about my membership with accor hotel . they did bit respect my gold status without any welcome drink they did not respect my family when they knocked my door at 2 am because my kids was crying who need to go hospital and they asked me ( please no sounds please) despite of ai need to go hospital. I asked them to give me late check out because I am gold member they refused withiut any kind of understanding. paths is really dirty with bad smell and water going with brown colour . I love accor hotel group but this is the worst hotel I visited . rooms is very noisy from street sounds .

Can't shower

Nota Tripadvisor 3.0/5

AZ Z Business - 04/08/2019 Avaliação com certificação TripAdvisor

Boiling water from the shower, literally impossible to use also, very poor internet speed wireless coverage is good but internet speed is extremely poor , simple solution you can do is get a load balancer such as Elfiq add few internet circuits like fiber ADSL (mobily elife) from your ISP this is very cost effective

Great for Business Stay

Nota Tripadvisor 4.0/5

djmsayshi Business - 29/07/2019 Avaliação com certificação TripAdvisor

Pros- spacious clean rooms - I stayed in Business Superior Room Staff - attentive Gym - yes Cons: Due to ongoing metro construction - dont plan to walk around much as its dusty Breakfast is average - an area that can be improved

Bad hotel

Nota Tripadvisor 2.0/5

P7507BQabdullaha Family - 14/03/2019 Avaliação com certificação TripAdvisor

Wry bad housekeeping going inside direct with out ringing and bathroom was damage since arrived I requested many many time and no solve the problem and the extra bed is broken and not comfortable at all

Stay in Riyadh

Nota Tripadvisor 3.0/5

mohdn958 Business - 21/12/2018 Avaliação com certificação TripAdvisor

Stay was average also the breakfast selection was average; there was no transportation facility. Staff was very good and hospitable and helpful. but quality of the hotel has gone down at the value of price charged.

Comfortable stay

Nota Tripadvisor 4.0/5

afdzalr Business - 27/10/2018 Avaliação com certificação TripAdvisor

Great location at Olaya street. Comfortable and spacious room. Great breakfast but need more variety. Friendly and helpful staff. I’m Accorhotels member but points for my stay has yet to be credited to my account (1 week after my stay).

Fantastic Hotel

Nota Tripadvisor 5.0/5

ahmedfY5267CV Business - 21/10/2018 Avaliação com certificação TripAdvisor

Very Good location. Kind staff. Very delicious restaurant. Very wide Room. Clean bathrooms. I really like them all and will stay there again soon. Gym is Fantastic. Pool also was available all time and I felt relaxed

Property was ok, service was awful

Nota Tripadvisor 3.0/5

Abrahamryan1 Couples - 11/06/2018 Avaliação com certificação TripAdvisor

We stayed for only one night. we chose this because of our the chain. We booked and paid half of the price with the loyalty points. When we came, we were sent to many desks only for check in. Once we got a chance to check in, the reception did not speak english very well and did not understand the point paying system that i did on my reservation. He did not give us also the welcome drink even though it was an iftar time on the hotel. The room was very nice. It was very big. It could be better if the room had bath tub like any other Novotel hotel. When we were checking out, another disaster happened with the process. The reception charged me (without asking anything) with the full room price while i paid already with my loyalty point when i had booked it. They could not cancel the payment so the offered me cash to replace it. Very lack of product knowledge and ignorance. Bottomline, i am very upset that Novotel Suite Olaya was not up to standard compare to other Novotel that i had stayed before.This one because of ignorance from the staff.

Good Location....that’s it

Nota Tripadvisor 2.0/5

ZAQWAN Business - 09/06/2018 Avaliação com certificação TripAdvisor

The hotel has great location for business men who need to drive a round Riyadh. Room quality is Terrible old and you can smell the smoking in the old carpets. Front desk feels lost and needs always two to three of them to check you in or out. You have to use the stairs for their parking so if you have any disability it’ll be a problem.

Quick & comfortable stay .

Nota Tripadvisor 4.0/5

Elie T Business - 19/04/2018 Avaliação com certificação TripAdvisor

Big and clean rooms . Location is good close to city center . View from my room was very poor , it was showing back of the hotel . Very ugly land . Breakfast was great buffet , lots of variety. I recommend this hotel for business travel

Good Hotel

Nota Tripadvisor 4.0/5

Nazeem U Business - 07/04/2018 Avaliação com certificação TripAdvisor

Good Hotel to stay, the reception needs more training. They give smoking room and later changed it to non-smoking room. I guess English language issue. Similarly the breakfast restaurant waiters need training as well. Leave alone they don't smile, they are serving with sad face and guests can hear lot of shouting happening at the kitchen.

Stay in Riyadh

Nota Tripadvisor 4.0/5

mohdn958 Business - 23/01/2018 Avaliação com certificação TripAdvisor

Good stay in Riyadh. location excellent. service good. except check-in and check-out takes lot of time. even after online check-in. breakfast was average. travel desk was good. rooms quite big. neat and clean.

Os 20 comentários mais recentes

Em parceria com TripAdvisor

Os nossos outros hotéis nas proximidades

Todos os nossos hotéis em riyadh