克莱蒙费朗中心若德美居酒店 4 星

客户意见评级 (ALL 评级) 4.9/5 2,494 评论

克莱蒙费朗中心若德美居酒店 - Image 1
克莱蒙费朗中心若德美居酒店 - Image 2
克莱蒙费朗中心若德美居酒店 - Image 3
克莱蒙费朗中心若德美居酒店 - Image 4

描述

酒店其他优惠

  • 高档餐厅每天 24 小时供应可口食品。

  • Quality room service offering hot dishes 24/24

  • 阳光露台

  • 设施齐全的会议室(光纤、优质音频/视频设备)

我们的客房

酒店位置

克莱蒙费朗中心若德美居酒店

1 Avenue Julien
63000 克莱蒙费朗
法国

GPS:45.775457, 3.081903

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

AUGUSTONEMETUM

明亮迷人的酒廊吧拥有友好的氛围,是休闲放松、享用饮料或小吃的绝佳去处。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.9/5  2,494 评论

TripAdvisor 评级  4.5/5  1,281 评论

卓越奖 2024

Very enjoyable stay at the Mercure, Clermont-Ferrand

Tripadvisor 评级 5.0/5

Navigator16558718588 经 TripAdvisor 认证的评论

I had the most enjoyable 8 night stay at the Mercure in Clermont-Ferrand. My room had a very nice modern feel, and overlooked the Place de Jaude. Everything was very clean, comfortable, and well maintained. The staff asked me ahead of time if there was anything extra they could do for me. I explained to them I was traveling overnight to France from the states, and inquired if I could have a room available when I arrived. They said they would do the best they could, and when I arrived they had my room immediately available. After traveling 18 hours, and 3 flights later, having a room immediately available was the best feeling ever. The front desk staff were polite, and friendly. They explained how everything works at the hotel, and asked me to call the front desk should I need anything. Being from the states, safety is always a major concern for me. The front desk explained to me that no one can get to my floor without a room key, which you also need for the elevator to get to the floor your room is on. I felt very safe at this hotel. Breakfast, which was included in my stay, was amazing. Every breakfast item you can imagine, they had there. They had so many different types of coffee, and tea; it was unbelievable. The staff in the breakfast room were very polite, and eager to help you in any way. The breakfast room was very large, with plenty of tables, and comfortable seating, with a very inviting atmosphere. I looked forward to having breakfast there every morning. On my last day, the front desk staff had a taxi waiting for me at 5:30 am, very early in the morning, to take me to the airport. I could not have asked for more. If I had to think of one thing that I wish I could have had at the Mercure, it would have been to have a longer stay !

Dear Navigator, Thank you very much for your generous comments following your stay at the Mercure Clermont-Ferrand Centre Jaude. We are delighted that our hotel has brought you full satisfaction. Your kind words are very encouraging for our team. We are very proud to offer exceptional service and facilities to all our customers. We strive to meet the needs of each client and create a memorable experience with every stay. Looking forward to welcoming you back soon to our establishment, Sincerely and with our gratitude,

Good spot

Tripadvisor 评级 4.0/5

Timothy S 经 TripAdvisor 认证的评论

A big, modern hotel above a shopping centre very close to the town centre. It also has shared underground parking, which is a plus for a central hotel. All you would expect from a Mercure with everything clean, well organized and good check-in staff.

Dear Guest, All my team joins me to thank you for your nice feedback. Every morning we take the time to share the messages of our guests. Your message is a real source of inspiration and motivation for all of us and we look forward to seeing you again at the Mercure Clermont-Ferrand. We wish you a very happy holiday season ! Warm regards,

Great hotel, right in the centre of Clermont-Ferrand. With municipal parking under the hotel, it is very handy.

Tripadvisor 评级 5.0/5

2525David Couples - 经 TripAdvisor 认证的评论

The reception team is fab, gave excellent parking instructions. On arrival, check-in was quick, with a very friendly feel. The hotel is new and modern, and situated right in the centre, walking distance to everything. Our room was clean, modern, and up to a typical Mecure standard. I say this, as our next stop was at a Mecure in Tours, was very disappointing.

Dear David, Thank you for taking the time to review our hotel, and what a lovely comment that is not the typical review ! It always feels great when our guests leave so happy, it's what we aim for. I will share your enthusiastic comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'am glad you enjoyed everything :our staff service, our rooms and, of course, our central location. We hope to serve you again very soon. Sincerely, Murielle Guests relation manager

Another Mercure

Tripadvisor 评级 3.0/5

elefantrider 经 TripAdvisor 认证的评论

This is rated the best hotel in Clermont. OK. A rather basic hotel, breakfast, site and view are good but I rate this as a 1-2 night hotel maximum. Small gym WITH video camera in the gym. A 100-120 Euro hotel maximum. Overpriced if you pay more.

Dear Elefanrider, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our customers have enjoyed so much, as you can see from the comments left by them. Sincerely,, Murielle

Really nice hotel in a great location

Tripadvisor 评级 5.0/5

Chelseatash7 Couples - 经 TripAdvisor 认证的评论

Really nice hotel in a great location. Highly recommend the Suite with a view, large room with great facilities. Breakfast was super and all team members were friendly and helpful. Car parking at €12 for 24 hours, so convenient and reasonable for such a city centre location. Thanks for a great stay we will be back!

Dear Chelseatash 7, Thank you for your kind recommendation following your stay at the Mercure Clermont-Ferrand Centre Jaude and thank you for such a great review . It is a real pleasure to read your feedback concerning our team and surely the best reward we could hope for ! I am glad to read that that you particularly enjoyed your room as well as breakfast. Looking forward to welcoming you back in the near future. Sincerely,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 668 评论 9.4/10 位置
  • 821 评论 9.2/10 房间
  • 1,120 评论 9.7/10 服务
  • 550 评论 9.6/10 早餐
  • 435 评论 8.6/10 舒适度
  • 237 评论 9.5/10 清洁度
  • 137 评论 9.5/10 氛围
  • 137 评论 7.9/10 食物

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