Mercure Clermont Ferrand Centre Jaude Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.9/5 Liczba opinii: 2 487

Mercure Clermont Ferrand Centre Jaude Hotel - Image 1
Mercure Clermont Ferrand Centre Jaude Hotel - Image 2
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Opis

O hotelu

  • A warm food from a quality restaurant served 24 hours a day.

  • Quality room service offering hot dishes 24/24

  • Sunny terrace

  • Fully equipped seminar rooms (fiber optic, quality audio/video equipment)

Nasze pokoje

Lokalizacja hotelu

Mercure Clermont Ferrand Centre Jaude Hotel

1 Avenue Julien
63000 CLERMONT FERRAND
France

Pozycja GPS:45.775457, 3.081903

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

AUGUSTONEMETUM

The bright and inviting Lounge Bar is the ideal place to relax and enjoy a drink or a snack in friendly surroundings.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.9/5  Liczba opinii: 2 487

Ocena TripAdvisor  4.5/5  Liczba opinii: 1 279

Certyfikat Doskonałości 2024

Very enjoyable stay at the Mercure, Clermont-Ferrand

Ocena na stronie TripAdvisor 5.0/5

Navigator16558718588 Opinia zatwierdzona w TripAdvisor

I had the most enjoyable 8 night stay at the Mercure in Clermont-Ferrand. My room had a very nice modern feel, and overlooked the Place de Jaude. Everything was very clean, comfortable, and well maintained. The staff asked me ahead of time if there was anything extra they could do for me. I explained to them I was traveling overnight to France from the states, and inquired if I could have a room available when I arrived. They said they would do the best they could, and when I arrived they had my room immediately available. After traveling 18 hours, and 3 flights later, having a room immediately available was the best feeling ever. The front desk staff were polite, and friendly. They explained how everything works at the hotel, and asked me to call the front desk should I need anything. Being from the states, safety is always a major concern for me. The front desk explained to me that no one can get to my floor without a room key, which you also need for the elevator to get to the floor your room is on. I felt very safe at this hotel. Breakfast, which was included in my stay, was amazing. Every breakfast item you can imagine, they had there. They had so many different types of coffee, and tea; it was unbelievable. The staff in the breakfast room were very polite, and eager to help you in any way. The breakfast room was very large, with plenty of tables, and comfortable seating, with a very inviting atmosphere. I looked forward to having breakfast there every morning. On my last day, the front desk staff had a taxi waiting for me at 5:30 am, very early in the morning, to take me to the airport. I could not have asked for more. If I had to think of one thing that I wish I could have had at the Mercure, it would have been to have a longer stay !

Dear Navigator, Thank you very much for your generous comments following your stay at the Mercure Clermont-Ferrand Centre Jaude. We are delighted that our hotel has brought you full satisfaction. Your kind words are very encouraging for our team. We are very proud to offer exceptional service and facilities to all our customers. We strive to meet the needs of each client and create a memorable experience with every stay. Looking forward to welcoming you back soon to our establishment, Sincerely and with our gratitude,

Dobrze zlokalizowane

Ocena klientów 4.0/5

Jakub Pobyt służbowy - Opinie potwierdzone ALL

Miła obsługa, dobra lokalizacja, dobry room serwis, niezłe śniadania. Jedyna uwaga była do jakości wody. Nigdzie wcześniej nie spotkałem tak chlorowanej wody. Była aż niebieska i bardzo nieprzyjemna.

Dear Guest, Thank you for taking the time to share your feedback. We are delighted that you found our breakfast not so bad because it was ranked second Mercure de France for breakfasts according to our customers' comments. we are very surprised by your comment regarding the color of the water and its chlorine level. You are the first customer to give us this feedback. We hope to welcome you back to our hotel very soon! Bien cordialement, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Good spot

Ocena na stronie TripAdvisor 4.0/5

Timothy S Opinia zatwierdzona w TripAdvisor

A big, modern hotel above a shopping centre very close to the town centre. It also has shared underground parking, which is a plus for a central hotel. All you would expect from a Mercure with everything clean, well organized and good check-in staff.

Dear Guest, All my team joins me to thank you for your nice feedback. Every morning we take the time to share the messages of our guests. Your message is a real source of inspiration and motivation for all of us and we look forward to seeing you again at the Mercure Clermont-Ferrand. We wish you a very happy holiday season ! Warm regards,

Great hotel, right in the centre of Clermont-Ferrand. With municipal parking under the hotel, it is very handy.

Ocena na stronie TripAdvisor 5.0/5

2525David Couples - Opinia zatwierdzona w TripAdvisor

The reception team is fab, gave excellent parking instructions. On arrival, check-in was quick, with a very friendly feel. The hotel is new and modern, and situated right in the centre, walking distance to everything. Our room was clean, modern, and up to a typical Mecure standard. I say this, as our next stop was at a Mecure in Tours, was very disappointing.

Dear David, Thank you for taking the time to review our hotel, and what a lovely comment that is not the typical review ! It always feels great when our guests leave so happy, it's what we aim for. I will share your enthusiastic comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'am glad you enjoyed everything :our staff service, our rooms and, of course, our central location. We hope to serve you again very soon. Sincerely, Murielle Guests relation manager

Super lokalizacja

Ocena klientów 5.0/5

Roman Pobyt służbowy - Opinie potwierdzone ALL

Bardzo dobry standard, miła obsługa, smaczne jedzenie

Szanowny Panie S., Jesteśmy bardzo wdzięczni za Pana komentarz dotyczący pobytu w Hôtel Mercure Clermont-Ferrand Centre Jaude. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana, że Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Cordialement, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 672 Liczba opinii 9.5/10 Lokalizacja
  • 821 Liczba opinii 9.1/10 Pokój
  • 1 121 Liczba opinii 9.8/10 Obsługa
  • 552 Liczba opinii 9.7/10 Śniadanie
  • 435 Liczba opinii 8.7/10 Komfort
  • 229 Liczba opinii 9.2/10 Czystość
  • 135 Liczba opinii 9.4/10 Klimat
  • 128 Liczba opinii 8.2/10 Jedzenie

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