ibis Kolkata Rajarhat 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 589 件のレビュー

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説明

ホテルのその他の情報

  • Located near New Town, Eco Park

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Web corner

  • Wheelchair accessible hotel

当ホテルの客室

ホテル所在地

ibis Kolkata Rajarhat

Cf 12 Action Area 1C, New Town, Rajarhat
700156 KOLKATA
India

GPS:22.581506, 88.461337

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 会議室
  • ルームサービス

SPICEIT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  589 件のレビュー

トリップアドバイザーの評価  4.5/5  517 件のレビュー

2024エクセレンス認証

Pathetic! Never ever EVER again!

トリップアドバイザーの評価 1.0/5

Palashnikov97 トリップアドバイザー認証口コミ

This is the first time I'm ever writing a negative review for a hotel after changing my initial review. Any iota of guest hospitality is only till they get a positive review. Expect no courtesy from anyone except the front desk and the housekeeping staff. The lobby, all the way to the corridors smells like beer and puke. Rooms are standard, nothing special to mention other than the poor lighting. I understand mood light, but there isn't a sigle ceiling light around the bed so good luck with reading. I travel frequently to many hotels, most hotels more than a few times a month, only at Ibis Rajarhat do you get a consistently terrible standard of service without fail. The staff is probably always sleeping because other than the front desk, no one will ever pick up your call even if you're dying of thirst. Rooms are never dressed properly and you always have to call for things to get in order, and I've already explained how the calls are received here. Despite prior intimation, smoking rooms are always unavailable, 5th stat in this hotel, no smoking room alloted till date. Same happened this time, but this time there was a wedding reception in the general smoking area and despite how much I crave the kick I'm not gonna smoke at the entrance of someone's wedding reception. Some rooms smell like damp mouldy wood, others are fine, so all depends on your luck. Despite 3 separate requests for a towel to the gym, no towel was provided. For some reason my company keep giving me the same hotel in Kolkata but I would never spend a single penny out of pocket to ever stay in this property, neither would I advocate it to any of my friends or family. Each stay here has felt like imprisonment. Despite the validity of your reason, they will not provide you with a second key card for a double sharing room, and the reason they give is so absurd you'll start laughing, I'm sure there must be some restriction to the front desk staff from the management, bottom line, I always have to bother the busy busy people for access to my floor. Soundproofing seems like foreign concept here because you can hear your neighbour's commode flush. And dare you show any displeasure! Upon confronting few of the staff I was hailed with all kinds of colourful jibes of hatred in Bengali, if only they knew I'm also a native Bengali and I understand all their distasteful remarks. Sure it has some good things too, few of the staff actually behave like they work at an Accor property, Subhro being one of them, my god I miss that guy! The mist feature of the shower head is delightful. And that's about it. I can't think of anything positive to say here. To summarise, if your work requires to travel frequently, and you need some much need rest and relaxation to unwind after a long days work, stay away from this one. This property is a shame to the Ibis product and L'espirit Accor is dead here!

Comfortable stay

トリップアドバイザーの評価 4.0/5

SureshM_12 Solo travel - トリップアドバイザー認証口コミ

Good location , decent size room with all the basic facilities in the room . Bed was comfortable. Bathroom had all the amenities , cleaning service in the room was good. Breakfast was a bit unorganized and in tight space , needs some improvement .

I would really appreciate the guest appearance, also find Kolkatabengaligirlcom best hotel in near by

トリップアドバイザーの評価 5.0/5

Kolkatabengaligirl Couples - トリップアドバイザー認証口コミ

I would really appreciate the guest appearance, also find Kolkatabengaligirlcom best hotel in near by, I would really appreciate the guest appearance, also find Kolkatabengaligirlcom best hotel in near by bigger then bigger hotel in Newtown

Poor Restaurant Experience

トリップアドバイザーの評価 1.0/5

Ninad V トリップアドバイザー認証口コミ

The rooms are decent, as one would expect from a budget business hotel, and housekeeping is satisfactory. However, the laundry service is subpar, and the restaurant service is extremely disappointing. Staff seem indifferent, neglecting to clear soiled plates or clean tables, with no effort made to replenish tissues or provide fresh cutlery. The restaurant manager appears disengaged, responding to concerns with a dismissive attitude and implying that such issues are normal. This experience was highly disappointing. Having stayed at various Ibis hotels before, I believe this is not reflective of the brand but rather the staff at this particular location. Accor Hotels should seriously review the operations of this property.

Very poor and unkempt hotel option

トリップアドバイザーの評価 1.0/5

vishg5468 ビジネス - トリップアドバイザー認証口コミ

One of the worst stays ever Cleanliness - ❌❌❌❌ Multiple stains over sofa, cupboards. Pillows turned yellow brown after being reused without cleaning. Dirty bed sheets with multiple hair found at check in. Washroom wasn’t clean either Food - ❌❌❌❌ IRD presentation was really poor . No cutlery. No napkins . No salt/pepper Had to eat cut fruits with hands Breakfast was messed up too. Stale veggies placed in the sauteed veggie pot . Check in - ❌❌ Very slow and inefficient front office staff Laundry/housekeeping - ❌❌❌❌❌No Ironboard in the room. There’s only one shared iron in the corrridor which had black bottom plate completely burnt and rough. Intercom Phone was broken - couldn’t hear anything Will never recommend this to any colleague

との提携 TripAdvisor

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