ibis Melaka 4성

고객 평점 (ALL 평가) 4.1/5 715 리뷰

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호텔설명

호텔 추가 정보

  • 249 contemporary rooms

  • All-you-can-eat buffet breakfast

  • Web Corner and Complimentary WIFI access

  • 4 well-equipped meeting rooms with state-of-art facilities

  • Walking distance to historical attractions

숙박

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호텔 위치

ibis Melaka

249 Jalan Bendahara
75100 MELAKA
Malaysia

GPS:2.197616, 102.25204

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔

IBIS KITCHEN RESTAURANT

Our all-day dining restaurant offers All-You-Can-Eat breakfast buffet and an innovative a la carte menu for lunch and dinner. Kid's menu is available too!

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  715 리뷰

TripAdvisor 평가  4.5/5  560 리뷰

2024으뜸 시설

Fantastic - made for a brilliant holiday!

트립어드바이저 평점 5.0/5

vodkaed Couples - TripAdvisor 인증 리뷰

Wonderful stay - excellent service and hospitality ( in particular at reception Ireni was most attentive, helpful & courteous) - fabulous pool area and great location walking distance to cities key attractions

Great location

트립어드바이저 평점 4.0/5

CamTas1 TripAdvisor 인증 리뷰

Great location for the many wonderful sites of historical Malacca. A short walk away from the busy Jonker St area but there are many wonderful hidden gems not far away from this area . The hotel is quite spacious and modern with good sized rooms . We were really impressed by the hospitality of Irene and Ipan . They are so friendly , professional and great ambassadors for Accor . I hope they undertake leadership roles within Accor . The fitness room and pool are great to use . The big let down is the restaurant area . Many staff seem disinterested . The food is not of a high quality and table service is poor. We saw a number of staff sitting idly using their phones or just wandering . Maybe much more encouragement to have greater pride in service and hospitality is needed .

Helpful Staff

트립어드바이저 평점 4.0/5

134MichaelP134 Solo travel - TripAdvisor 인증 리뷰

I wish to commend Apin William and I-Rene for the most friendly and helpful service during my stay. They approached their tasks with a positive attitude. I noticed a higher level of friendly attitude and communication when they were on duty. Thank you both

Dear 134MichaelP134, Warmest greetings from ibis Melaka! Thank you for your wonderful feedback! We’re thrilled to hear that Apin William and I-Rene provided you with friendly and helpful service during your stay. We take pride in our team’s commitment to creating a welcoming atmosphere, and it is great to know their positive attitude made a difference for you. We will be sure to share your commendation with them. We hope to welcome you back soon! Warm regards, ibis Melaka

Worth the Price, it’s Clean and Warmth feel from Staff

트립어드바이저 평점 4.0/5

Brandonlin83 Friends getaway - TripAdvisor 인증 리뷰

Pricing wise it depends on the holiday seasons, but I felt it’s worth it for the price in terms of comfort, cleanliness, exceptional staff quality and not so crowded as compare to the few older and more prominent hotels around Melaka Location wise, it’s not the most convenient, it’s about 5 min drive from Jonker but it’s in Little India area hence some good and famous food are literally walking distance; such as Bunga Raya Popiah, the Famous Samfu Nonya restaurant. Good parking space behind the hotel and it’s fenced and guarded. The only thing is it’s outdoor parking. Very nice swimming pool with kids playground in the pool. Kids will love it. Breakfast is at the lobby cafe. Food variety wise, it’s abit little in my opinion and the choices aren’t really that appealing. Only one hot manned counter for eggs. Perhaps the cafe space is also limited. But ultimately what will bring me back to this hotel again are the staffs. They are attentive and I must really compliment front counter staff “Apin Williams” for helping me do last min arrangement for a surprise birthday for my wife. They even called up to the room to check on how you are and what we need. Hotels nowadays are very similar in terms of the amenities hence it’s the Staff approach that will distinguish the Great hotels amongst them.

Dear Brandonlim83, Warmest greetings from ibis Melaka! Thank you for sharing your thoughtful review! We are thrilled to hear you enjoyed your stay at ibis Melaka. It is great to know that you found comfort in our facilities and that our team, especially Apin, made your experience special with the surprise birthday arrangements. Your compliments about our staff mean a lot to us! However, your feedback on your breakfast experience is duly noted. Rest assured that your feedback will be shared with our team for their further review and improvement. Once again, thank you for staying with us. We hope to have the opportunity to welcome you back in the future. Warm regards, ibis Melaka

Great service at the front desk from Faiz

트립어드바이저 평점 5.0/5

Nomad37757125273 TripAdvisor 인증 리뷰

I made an error in my room reservation. On arrival at Ibis Melake, I found that there was no reservation under my name. Faiz at the front desk was kind and helpful. He went through great length to get me a room, hotel was fully book on that day. This is what I call great customer service! I enjoyed very much my stay at Ibis Melaka. Great location, room was very clean and comfortable. I reckon that this is best value for money hotel in Melaka .

Dear Nomad37757125273, Thank you for taking the time to share your experience. We are pleased to learn that our front desk team, Mr. Faiz, was able to assist you and resolve issues pertaining to your room reservations upon your arrival. Once again, thank you for staying with us at ibis Melaka. We hope to have the pleasure of welcoming you back in the future. Warm regards, ibis Melaka

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,980 리뷰 9.4/10 위치
  • 2,364 리뷰 7.5/10 객실
  • 1,572 리뷰 7.9/10 서비스
  • 127 리뷰 8.5/10 인터넷 가격
  • 1,357 리뷰 8/10 청결도
  • 1,050 리뷰 6.2/10 조식
  • 617 리뷰 8.9/10 수영장
  • 607 리뷰 7.9/10 편의 시설

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