Welcome to the reception was great. Everything that contained Gold status was met. They automatically offered a larger room with a spacious balcony. There was a sweet greeting in the room as well as a welcome drink. The room rate also includes a heated indoor pool and jacuzzi. A underground garage was also available.

Really nice hotel, very well equipped spa, polite staff always willing to assist-especially Yana and Sofia at the restaurant. The served breakfast is good with big choice of food. Short stroll from the center although you can park there if you would not like to walk, btw there is underground parking at the hotel but chargeable for hotel guests, I was not warned about the charge upon check in.

This is ( was) my favorite hotel and I have been here 5 times already. But this time it was the worst because we travel with children and lady that works at wellness and pool area was very unpleasant to kids and even did not let me go to the pool with baby carriage ( stroller) :( This way we were unable to spend our family vacation together because my husband was with kids at the pool and I was stock with the baby in the room. We have been in this hotel before and never had a problem. But this time it was, thanks to the lady, the worst weekend :(

Nice and charming place inside mountains. During a day short walks and stroll on the main avenue and afternoon using excellent SPA. Exiting massage and visits in various saunas are unforgettable. Very clean and not crowded swimming pool and jacussi allowed us really rest during two days stay

This is a hotel that I would surely recommend to everyone seeking comfort as well as peace and quiet. . Great location, great rooms, great breakfast, great food in general. As a Platinum AccorClub member I was ungraded to a two-level studio. The staff were also extraordinarily nice and helpful.

Great wellness/spa (great masseurs, worth the money), great food in restaurant - all the meals prepared by your cooks were delicious, perfect waitress (Kamila). AC unit little bit loud, even in the small mode bit noisy. Beds werent tided daily. Empty minibar.

Nice hotel very close to the center. Undeground parking, charged. You might get lost first time you arrive because hotel spans across two buildings. From underground parking You need to take lift to ground floor and then exit the building and outside to the main hotel entrance with reception. Good breakfast with satisfying choice of food. Saunas were great, they have 4 different types. there is a nice inhouse swimming pool but unfortunately open only from 9am to 9pm. Restaurant and bar closes at 10 pm so if You arrive late then make sure You are not hungry. Spa is very well equipped. Prices are reasonable and match the treatment complexity. Ask what the treatment contains not to be dissapointed. Sleep was great, windows closed as airconditioning worked perfectly. Will return in the future.