Pullman Ciawi Vimala Hills Resort Spa & Convention 5성

고객 평점 (ALL 평가) 4.9/5 2,057 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Pullman Ciawi Vimala Hills Resort Spa & Convention - Image 1
Pullman Ciawi Vimala Hills Resort Spa & Convention - Image 2
Pullman Ciawi Vimala Hills Resort Spa & Convention - Image 3
Pullman Ciawi Vimala Hills Resort Spa & Convention - Image 4
Jl. Raya Puncak, Gadog, Megamendung, Bogor, Megamendung, 16770 Bogor, 인도네시아

호텔설명

호텔 추가 정보

  • The first Pullman Resort concept in Indonesia with convenient access from Jakarta and Bogor

  • Featuring 227 rooms and villa with scenic balconies offering a Mount Salak views

  • Delight in diverse dining experiences at 2 upscale restaurants and 2 bars.

  • Dive into relaxation at 4 swimming pools, including a Kids Club, Activity Center, and Spa

  • Host grand events in 2 elegant ballrooms and 5 versatile function rooms, up to 1300 guests

숙박

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호텔 위치

Pullman Ciawi Vimala Hills Resort Spa & Convention

Jl. Raya Puncak, Gadog, Megamendung, Bogor, Megamendung
16770 Bogor
인도네시아

GPS:-6.66528, 106.86764

전화
팩스 +62 251 8306889

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.9/5  2,057 리뷰

TripAdvisor 평가  4.9/5  5,177 리뷰

nice staff, very friendly

트립어드바이저 평점 5.0/5

Trek43452287106 TripAdvisor 인증 리뷰

very nice staff, mas aziz very helpfull........always comeback here everytime we're on holiday. even late night....

Dear Trek43452287106, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager

😁😁👍👍👍👍

트립어드바이저 평점 5.0/5

Ai Ling H TripAdvisor 인증 리뷰

Housekeeping Ahmad very good cleaning. The room was excelent clean.He keep asking if we need something else and we appreciated his kindness

Dear 674ailingh, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager

Disappointing Experiences

트립어드바이저 평점 1.0/5

Velensia G TripAdvisor 인증 리뷰

The hotel room was spacious with a large bed and generally clean. We appreciated the friendly staff, spa, restaurant, breakfast, and beautiful scenery. However, several issues made our stay less pleasant: - Room facilities: The lavatory had poor air circulation, leaving an unpleasant smell. The Nespresso machine was broken throughout our stay despite informing housekeeping. - Noise: On Friday night, loud music, conversations, and a crying baby disturbed the evening. Additionally, the neighbour above moved furniture late at night, affecting rest. - Photo service: While the free photo service seemed like a nice touch, the vendor’s workflow was inefficient. We waited 30 minutes to select a photo, and the admin responded defensively and visibly mocking me when I raised the delay. The hotel receptionist later stated that the service was not part of the hotel, which added confusion. - Membership points: Promotional materials across the hotel stated that ALL members would earn 3x points for extra spending in restaurants and cafes. Staff reassured me that my purchases on November 20–21 would be credited, even taking photos of my membership app. However, customer care later informed me that points could not be processed. This inconsistency was disappointing. I have been a loyal ALL Accor customer for four years, but this experience has affected my trust and motivation to continue. I hope management will review these issues, improve communication with guests, and ensure that membership benefits are honoured as advertised.

Dear ValensiaG, Thank you for taking the time to share such detailed feedback about your recent stay. While we are pleased to hear that you enjoyed the spacious room, friendly staff, spa, restaurant, breakfast, and beautiful surroundings, we are truly sorry that several issues prevented your stay from being fully enjoyable. Please accept our sincere apologies for the discomfort caused by the lavatory ventilation and the malfunctioning Nespresso machine. This is not the level of comfort we aim to provide, and we regret that the issue remained unresolved despite your report. We are also concerned about the noise disturbances you encountered. Ensuring a peaceful and restful environment is important to us, and we will review our procedures to better prevent such disruptions in the future. Regarding the photo service, we apologized for the confusion and the unprofessional behavior you experienced. Although the service is operated by an external vendor, the interaction you described does not reflect the standards we expect for our guests. We will be addressing this matter directly with the provider. We also sincerely apologized for the misunderstanding regarding the 3× ALL points promotion. Your loyalty over the past four years is greatly valued, and we understand how frustrating it must have been to receive conflicting information. We are reviewing our internal communication to ensure clearer guidance for both guests and staff. Your feedback is extremely important to us, and we would appreciate the opportunity to speak with you personally to address your concerns in more detail. Please feel free to contact us directly at +6287758238610 Thank you again for bringing these matters to our attention. We hope to have the chance to restore your trust and welcome you back for a much improved experience. Warm regards, Yosua Siregar Guest Experience Manager

A special restaurant

트립어드바이저 평점 5.0/5

Walid K TripAdvisor 인증 리뷰

A special restaurant that deserves 5 stars and I thank both Morsel & dona for their wonderful service and professionalism in dealing..

Dear 463walidk, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager

Love at First Stay!

트립어드바이저 평점 5.0/5

naffa a TripAdvisor 인증 리뷰

Stayed for just one night for a short getaway with my husband in an Executive Room. It was quite spacious and nice with a bathtub, complete amenities, and a balcony facing the swimming pool! My stay was made even easier thanks to the hospitality of Kak Dinda, who assisted me with check-in and check-out, and Kak Selly from the restaurant during breakfast. Definitely will come back — one day is not enough!

Dear naffadnda, Thank you for sharing your wonderful visit at Pullman Ciawi Vimala Hills Resort & Spa and Convention and I am thrilled to receive your exceptional rating on your recent visit to our hotel. My team and I look forward to having you with us again with another wonderful experience. Sincerely, Yosua Siregar Guest Experience Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 373 리뷰 8.9/10 위치
  • 1,211 리뷰 9.3/10 객실
  • 2,072 리뷰 9.4/10 서비스
  • 7 리뷰 8.1/10 인터넷 가격
  • 990 리뷰 9.4/10 편의 시설
  • 658 리뷰 9.5/10 분위기
  • 479 리뷰 9.1/10 청결도
  • 475 리뷰 9.3/10 조식

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보고르 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.