Novotel Yangon Max 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 559

Gwarancja
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Novotel Yangon Max - Image 1
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459 Pyay Road, Kamayut Tsp, PO BOX 895, Yangon, Myanmar, 1 Yangon, Myanmar

Opis

O hotelu

  • Located near historical downtown & the International airport

  • 4 restaurants and 4 bars in the hotel

  • Facilities include swimming pool, spa, and tennis court

  • Near to the airport, Embassies, & business areas

  • 9 flexible meeting rooms with a 12 m high ceiling ballroom

Nasze pokoje

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Lokalizacja hotelu

Novotel Yangon Max

459 Pyay Road, Kamayut Tsp, PO BOX 895, Yangon, Myanmar
1 Yangon
Myanmar

Pozycja GPS:16.82012, 96.131957

Telefon
Faks +95 1 230 5868

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 559

Ocena TripAdvisor  5.0/5  Liczba opinii: 3 131

Poor maintenance utilities with poor management hotel, nothing on par other novotels

Ocena na stronie TripAdvisor 1.0/5

Octovius Opinia zatwierdzona w TripAdvisor

Stayed at Novotel yangon max on 6,7, 8 December 2024. It was a nightmare staying in there, we would change hotel unless our cousin wedding was held in their ballroom. We only stay in there only for out of necessity. I first experienced mouldy smelly room upon entering the room, due to the poor maintenance of carpets, i assumed. The worst yet is that shower outlet was broken and whenever i shower, water is leaking all over ceiling in the bathroom, had to shower under dirty water which pass the ceiling gypsum board and all my clothes were soaked outside of shower tube. I complained the front desk about the shower on 7th Dec morning yet no one taken care of, then when we are leaving the hotel for our business, I specifically told the receptionist about the faulty and leaking ceiling in bathroom. When we came back, shower had not been fixed only to know during late night shower. Complained again at front desk still no care. On 8 Dec, i came down to front desk to take care, then they promised me to be fixed when we arrived. They sent me a teeny tiny fruit plate with apology letter describing they are sorry and the problem in shower had been fixed already. Ok i let it go, then i went to shower and still no fixing at all… i call again the front desk demanding the manger on duty. The most disappointing thing is that they addressed the problem with the ease just offering us to move another room during middle of the night 10 o clock, to be exact, we were exhausted in the wedding and with two day unpacking luggages and our things scattered in the room. We had morning flight to catch tomorrow and exhausted, so we declined their offer. I cannot believe such an international hotel chain like Novotel is so incompetent in the way to address this situation. I understand the hotel is in despair state with poor maintenance utilities yet i did hope proper management skills. Besides there was also a obvious blood stained bedsheet in the bed upon arrival after long day. I called the front desk and they had housekeeping to change the new bedsheets, everything was ok except had to wait to sleep at middle of the night and guilty feeling of watching tiring a housekeeper changing the bedsheets for 30 minutes. For the record, my room was 927. I paid full rate in room price by myself, not discounted ones nor third party deals.

Dear Octovius, Thank you for taking the time to share your detailed feedback regarding your recent stay at Novotel Yangon Max. I sincerely apologize for the numerous issues you experienced during your visit, which understandably impacted your overall experience with us. We strive to maintain high standards for cleanliness and guest satisfaction, and it is disheartening to hear that we fell short in several areas during your stay, including the condition of your room and the lack of prompt responses to your concerns. The situation you described regarding the shower and the maintenance issues is unacceptable, and I assure you that this will be addressed with our team to ensure that such occurrences do not happen in the future. I also regret the inconvenience caused by the blood-stained bedsheets and the extended wait for a resolution. Your experience does not reflect the standard we aim to provide, and I truly appreciate you bringing these matters to our attention. As an international hotel chain, we hold ourselves accountable for delivering quality service and accommodations, and it's clear that we missed the mark during your stay. If you are willing, I would appreciate the opportunity to discuss your experience further and make amends. Please feel free to contact me directly at Kiran.Bahadur@accor.com. Thank you again for your valuable feedback. We hope to have the chance to restore your faith in our brand in the future. Thank you Kiran Bahadur Executive Assistant Manager

Amazing hotel with best service and facilities, highly recommend

Ocena na stronie TripAdvisor 5.0/5

Niyoshi P Opinia zatwierdzona w TripAdvisor

My family and I are thoroughly impressed by Novotel Yangon Max and their exceptional service. We are very glad we chose Novotel for our stay as all the staff are extremely friendly, helpful and thoughtful. In particular, Rosa, Htat, Chaw, Khiang Zin, Myat Pwint, have made our holiday here special too with a suprise birthday celebration. Novotel has top facilitaties too for all ages and families. I highly recommend all coming to yangon to chose Novotel Yangon Max for a stress free and lovely stay. Thank you Novotel!

Dear Niyoship, Thank you so much for your glowing review of your recent stay at Novotel Yangon Max! We are delighted to hear that you and your family had such a wonderful experience with us. It warms our hearts to know that our team, especially Rosa, Htat, Chaw, Khiang Zin, and Myat Pwint, were able to make your holiday special with their exceptional service and the surprise birthday celebration. We take pride in providing a welcoming and thoughtful atmosphere for all our guests. We're thrilled that you enjoyed our facilities and found them suitable for all ages and families. Your recommendation means so much to us, and it inspires our team to continue delivering the best service possible. Thank you once again for choosing Novotel Yangon Max, and we look forward to welcoming you back for more memorable experiences in the future! Thank you Kiran Bahadur Executive Assistant Manager

Excellent hotel in YGN

Ocena na stronie TripAdvisor 5.0/5

Wai P Opinia zatwierdzona w TripAdvisor

I lived two days in hotel. First impression of receptionists are very great full and hospitality. A girl who is the one of receptionists, her name is Chaw who is a really good staff in hotel . Room is clean , breakfast buffets are really good . Hope to come and visit for next time .

Dear 659waip, Dear mirzadjelmo, Thank you so much for your glowing review of your stay at Novotel Yangon Max! We are thrilled to hear that you had a fantastic experience. Thank you for choosing Novotel Yangon Max for your stay, and we look forward to welcoming you back soon! Thank you Kiran Bahadur Executive Assistant Manager

Customer Care, F&B

Ocena na stronie TripAdvisor 5.0/5

Siju M Opinia zatwierdzona w TripAdvisor

Great interior with very good food. The staff were very attentive and warm in their approach. My orders were taken care by Ma Nandar Kyaw. A very vibrant, gorgeous and courteous lady. Tasty food and very evenly priced for a good time spent at the premises.

Dear 941sijum, Thank you so much for your fantastic review! We are delighted to hear that you enjoyed the great interior, tasty food, and the attentive service. It’s wonderful to know that Ma Nandar Kyaw made a positive impression with her vibrant and courteous approach. We take pride in our staff, and it's heartwarming to hear that they contributed to your enjoyable experience. We appreciate your kind words about our pricing and the overall value you found during your visit. Thank you once again for sharing your thoughts, and we look forward to welcoming you back soon for another wonderful dining experience! Thank you Kiran Bahadur Executive Assistant Manager

Dinner with My family with my mother father and daughter ❤️❤️

Ocena na stronie TripAdvisor 5.0/5

Han Thr L Opinia zatwierdzona w TripAdvisor

Novotel Yangon Max The Square Restaurant is one of my favorite in the Yangon . The Saturday signature buffet has a lots of food & desert . Seafood are also fresh and addicted to eating those . My Mother loves their Strawberry-coconut mocktails ya all should try . However they serve us best service who are Ms.Nadar , Mr.Han Thar Lin , Mr Khant Htet , Ms.SuSu and Mr.Zwe are welcome welcoming and giving us high quality service I m pretty sure that I will visit again

Dear hanthrl, Thank you for taking the time to share your amazing experience at The Square Restaurant at Novotel Yangon Max! We’re thrilled to hear that you and your friend enjoyed the dinner, especially the big lobsters and the fresh handmade sushi. We’re especially grateful for your kind words about our service team! Mr. HanTharLin, Ms. Su Myat, Ms. Susu, Mr. Zwe, Mr. Htet Myat, and Ms. Nandar will be delighted to hear your compliments. Their dedication to providing excellent service with a smile truly makes a difference. Thank you once again for your kind feedback, and we look forward to welcoming you back for another wonderful meal soon! Thank you Kiran Bahadur Executive Assistant Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 209 Liczba opinii 9.6/10 Lokalizacja
  • 295 Liczba opinii 8.5/10 Pokój
  • 1 715 Liczba opinii 9.7/10 Obsługa
  • 17 Liczba opinii 8/10 Internet
  • 825 Liczba opinii 9.7/10 Jedzenie
  • 159 Liczba opinii 9.1/10 Czystość
  • 158 Liczba opinii 9.9/10 Napoje
  • 156 Liczba opinii 9.6/10 Klimat

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