Отель Royal St Georges Interlaken MGallery 4,5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 613

Гарантия
лучшей цены
Отель Royal St Georges Interlaken MGallery - Image 1
Отель Royal St Georges Interlaken MGallery - Image 2
Отель Royal St Georges Interlaken MGallery - Image 3
Отель Royal St Georges Interlaken MGallery - Image 4
Hoeheweg 139, 3800 ИНТЕРЛАКЕН, Швейцария

Описание

Особенности отеля

  • Система охлаждения воздуха во всех номерах

  • Brasserie St. Georges с террасой

  • Семейные номера

  • Идеальное расположение в центре города

  • Исторический отель с романтической атмосферой

Наши номера

Односпальная кровать

Дизайнерские номера в стиле барокко с системой охлаждения воздуха, без балкона

  • 1 чел. максимум
  • 16 m² / 172 sq ft
  • Постель 1 x Односпальные кровати
  • Виды: Боковой вид на внутренний дворик либо Боковой вид на город
  • Плюсы размещения: Угловой номер

Расположение отеля

Отель Royal St Georges Interlaken MGallery

Hoeheweg 139
3800 ИНТЕРЛАКЕН
Швейцария

GPS:46.688656, 7.862805

Телефон
Факс +41 33 823 30 75

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

BRASSERIE ST. GEORGES

Whether you enjoy classic French cuisine or Swiss specialties, we use fresh ingredients from local producers to create exquisite and healthy dishes.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 613

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 151

An Outstanding Interlaken Hotel

Примечание: Tripadvisor 5.0/5

OCB Реальные отзывы TripAdvisor

We just completed a two night stay at Hotel Royal St Georges Interlaken and truly enjoyed our brief time at the hotel. We had a modern room on the front corner with a balcony. The room was outstanding. The breakfast buffet was the best among the hotels we visited during our trip through Switzerland. The hotel staff was friendly and efficient. We will book this hotel when we return to Interlaken.

Dear OCB, Thank you so much for your wonderful feedback! We are thrilled to hear that you had an enjoyable stay with us at Hotel Royal St Georges Interlaken - MGallery. It’s great to know that you loved your room, especially the balcony, and that our breakfast buffet stood out among your travels through Switzerland. We’re also glad to hear that our team made a positive impression with their friendliness and efficiency. We look forward to welcoming you back on your next visit to Interlaken! Best regards, Wael Hamoud Front Office Manager

Looks can be deceiving

Примечание: Tripadvisor 2.0/5

Neil P Семьи - Реальные отзывы TripAdvisor

The hotel looked great on the internet and from the outside. The room had a nice layout. However the bedroom curtails had a 10-12 cm gap on the ends between the wall and the curtains. The created a sleeping problem because the front of the hotel is well light from dusk to dawn. The air conditioning did not work well. The first two breakfasts were fine but on the third day the breakfast table areas smelled of mothballs. The most disappointing thing was the service. They were impatient and I found out they did not bill my account correctly. I clearly communicated which credit card I wanted my room to be billed on. The desk assured me that it would be correct. However, after arriving home I found out the billed the wrong credit card. I final billing statement has no information on which credit was billed so I took the front desk staff on their guarantee the the right credit card was billed. You need to train your staff better. I am stuck with reconciling their billing error.

Dear Neil Thank you for sharing your detailed feedback with us. We sincerely apologize for the issues you encountered during your stay, from the curtain gap in the room and the air conditioning challenges to the unpleasant breakfast experience and the billing error. This falls short of the quality of service we strive to provide, and we understand how frustrating these situations can be. We are especially sorry for the inconvenience caused by the billing mistake. Please be assured that we are addressing this matter with our front desk team to prevent similar errors in the future, and we are happy to assist in correcting the billing issue. We will also look into the other concerns you mentioned and make the necessary improvements. We appreciate your feedback, as it helps us improve, and hope you might consider giving us another opportunity to provide you with a better experience in the future. With best regards Wael Hammoud Front Office Manager

Poor service.

Примечание: Tripadvisor 1.0/5

DiFranco11 Реальные отзывы TripAdvisor

The service in this hotel was poor, with few exceptions. Untrained waiters/waitresses at dinner and breakfast. They kept dropping cutlery on our feet. Waiters at breakfast did not greet the guests. The evening person at the reception was borderline rude. Overall a very disappointing experience, especially for an MGallery hotel. It spoiled our stay.

Dear Di Franco Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet the high standards we strive to uphold, especially as part of the MGallery collection. Your comments regarding the service at dinner and breakfast, as well as your experience with our reception staff, are very concerning and will be addressed with our team immediately to ensure this does not happen again. We regret that these issues impacted your stay, and we would greatly appreciate the opportunity to make it right. Please feel free to contact us directly so we can discuss how we can improve your experience on a future visit. Thank you again for your feedback. Best Regards Wael Hammoud Front Office Manager

DO NOT COME HERE

Примечание: Tripadvisor 1.0/5

Rakhee S Реальные отзывы TripAdvisor

Horrible room- motel quality. We had pre-paid for a room with the view and it was more than a lot of 5star hotels for the cost, but we thought we were paying for the view. Instead we were given a room with completely obstructed view with trees, construction equipment, noise and dust and motel quality of the room. They would not compromise for anything at the reception desk- 0 stars for hospitality and room and hotel. DO NOT FALL for this false advertising. Highly disappointed!

Dear Plotkins We are very sorry to hear that your stay did not meet your expectations. We regret that the room you booked was not as expected and that you were dissatisfied with the view. Please know that we take your feedback seriously and will address this internally to prevent such issues in the future. Thank you for your comments, as they help us improve our service. Best regards, Wael Hammoud Front Office Manager

Excellent

Примечание: Tripadvisor 5.0/5

Kamal D Реальные отзывы TripAdvisor

We had a wonderful pleasant and comfortable stay. The hotel staff are very friendly, happy and helpful. Location is central and close to the station and town. We had room 407 with balcony and overall a comfortable room although a bit small but I guess most of area has smaller rooms. Nice historic building.

Dear Kamal Thank you very much for such a good review. We are happy to see that you have enjoyed your stay with us. We wish you all the best and hope to see you soon again. Best regards Wael Front Office Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 366 Отзывов 9.6/10 Расположение
  • 577 Отзывов 8.2/10 Номер
  • 810 Отзывов 8.6/10 Сервис
  • 13 Отзывов 4.8/10 Интернет
  • 309 Отзывов 8.3/10 Завтрак
  • 250 Отзывов 7.5/10 Комфорт
  • 146 Отзывов 7.7/10 Чистота
  • 42 Отзывов 9.2/10 Напитки

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