卡塞塔南部诺富特酒店 4 星

客户意见评级 4.1/5 1,606 评论

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卡塞塔南部诺富特酒店
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+ 22 服务

酒店其他优惠

  • 带露台的大花园和室外泳池

  • 令人放松的宁静环境

  • 交通便利,靠近卡塞塔南高速公路出口

  • 舒适实用的家庭房

  • 可携带宠物

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 可携带宠物付费服务
  • 按需婴儿看护付费服务
  • 使用空调
  • NAPOLI CAPODICHINO付费服务
  • 酒店使用的语言
  • 接待处全天候开放
  • 延迟至下午 5 点退房付费服务
  • 洗衣房
  • 行李员
休闲和活动
  • 游泳池关闭至 2021 年 6 月
  • 健美中心
  • 按需婴儿看护付费服务
餐饮
  • 早餐付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
商务服务
  • 10 会议室
  • 研讨会/会议
  • 配有客服人员的商务中心
  • 提供复印/打印服务
信息短信

酒店位置

卡塞塔南部诺富特酒店

Ss 87 Sannitica Km 22 600
81020 卡波德里塞
意大利

电话: +390823826553

传真: (+39)0823/516043

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • 乘飞机

    NAPOLI CAPODICHINO 达到 23.5公里 / 14.6 英里 - 班车服务 付费

  • 乘船

    NAPOLI HARBOR 达到 32.3公里 / 20.07 英里

  • 乘汽车

    CASERTA SUD 达到 0.6公里 / 0.37 英里

  • 乘火车

    CASERTA 达到 3.1公里 / 1.93 英里

GPS :41.041667, 14.324167

我们的客房

宽敞的客房配有特大床、套间浴室或淋浴间、沙发床、办公区、电视、无线网络、吹风机和保险箱。最多可容纳 2 位成人。 宽敞现代的客房配有特大床、套间浴室、沙发床、人体工学办公区、电视、无线网络、吹风机、迷你酒吧和茶以及咖啡器具。可容纳 2 位成人和 2 位儿童入住。

标准双人房

无障碍房间
  • 最多人数: 2
  • 面积: 从 25 / 269 sq ft
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电

标准房,配备两张单人床

  • 最多人数: 2
  • 面积: 从 25 / 269 sq ft
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电

高级房

无障碍房间
  • 最多人数: 4
  • 面积: 从 25 / 269 sq ft
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
客房

酒店餐厅和酒吧

NOVOTEL CAFE

美食类型: 地区

Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

午餐

12:00 - 14:30

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

19:00 - 22:30

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

BAR

非合约照片

氛围宁静放松,供应便餐、小吃、鸡尾酒,可举办品酒活动,也是商务假期的理想选择。提供媒体设备、高阶配套和无线网络

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:10

  • 最大面积:210 平方米

  • 最大容量:220 个人

  • 最大宴会容量:10 个人

了解更多信息


卡塞塔南部诺富特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.1/5

1,606 评论

tripadvisor

TripAdvisor 评级 3.5/5

807 评论

Visiting Naples

Tripadvisor 评级 3.0/5

590drisr Couples - 09/04/2019 经 TripAdvisor 认证的评论

Personel is super nice. Breakfast is super fresh and complete (although it lacks from fruits). Negative point is definitely the rooms which are really old and not so clean (carpet is overused and bathroom completely outdated and far from clean).

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence: in this week we will start the renovation of our rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management and Staff of Novotel Caserta Sud
客户意见评级 3.5/5

匿名 家庭住宿 - 21/02/2019 所有已确认评论

房间比较小设施有些老旧,但是还是90年代的小电视,现在已经很少见到了,早餐不错,品种较多。有监控的停车场还需要单收费8欧感觉不太好。

尊敬的 jianhong g.: 感谢惠赐有关下榻 Novotel Caserta Sud 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

Bad Experience

Tripadvisor 评级 1.0/5

RajasekharPisapati Family - 18/05/2017 经 TripAdvisor 认证的评论

The air conditioner in the room was not functional and my repeated request for repair did not yeild result. The change of room also did not help. Result was that we could not sleep in the night and were sweating. The temperature was well maintained in the corridor and the restaurants though. The experience continued in Venice also forcing me to think whether the state of rooms is kept so by design in Novotel. However, all in all I would not stay in Novotel in my next visit to Europe. The male steward in the restaurant in Caserta Sud was very rude and asked us to get up from the table during our breakfast and change to another table. Clearly he did not like us being there which he displayed in more ways than one. Rajasekhar Pisapati

Dear Mr Pisapati, Thank you so much for sharing with us your considerations about your stay. We apologize for your bad experience and for all issues. We investigated about all your feedback to avoid to repeat in future the same. If you are a LCAH member, please contact us at this e-mail address: H8954-GM@accor.com. Best regards. The Management and Staff of Novotel Caserta Sud.
客户意见评级 4.0/5

匿名 情侣住宿 - 11/02/2016 所有已确认评论

性价比很不错的酒店,地点好,交通便利。

Only 4 km away from the Reggia Outlet

Tripadvisor 评级 3.0/5

Tsvetanka D Couples - 01/09/2015 经 TripAdvisor 认证的评论

If you are planning to visit the Reggia outlet, definitely chose this hotel. It is situated close to the outlet center and the staff is very polite. Park your car at the secure parking of the hotel!!!

Dear Tsveti_ID, thank you for to explain your stay on TripAdvisor community. We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The General Manager and the Staff of Novotel Caserta Sud

Business Stay at Novotel Caserta

Tripadvisor 评级 5.0/5

330pierres Business - 24/11/2014 经 TripAdvisor 认证的评论

As my work needed me to travel around the Napoli region, the Novotel Caserta was well positioned, just off the Autostrada, about 40 minutes from Napoli Airport, to support m needs, the breakfast had a good selection and the dinner specials of the day were all good.

Dear Pierre, thank you very much for your review. We are very happy that your expectations are been satisfied. Hoping to welcome you again we send you Warm regards. La direzione e lo staff di Novotel Caserta Sud

Great hotel

Tripadvisor 评级 5.0/5

Glenn M Friends getaway - 18/09/2014 经 TripAdvisor 认证的评论

Clean rooms, extra amenities like beautiful swimming pool, and exercise facilities, and excellent restaurant. We were afraid it would be very plain because it is in an industrial area, but were completely surprised about how wonderful the hotel was.

Dear Glenn, thank you for your very wonderful review which you posted following your stay with us. We would love to welcome you back next time you are in Caserta. Warm regards. La Direzione e lo staff del Novotel Caserta Sud

good service and breakfast, but ......

Tripadvisor 评级 3.0/5

dovetown Family - 30/08/2014 经 TripAdvisor 认证的评论

it's a good hotel in a very quite area (restaurants closed really early,more than you wish it to be.)Breakfast is really nice and rich and the pool is ok. It's also quite near to Caserta Royala Palace, a place you must visit.But the fact that since the afternoon hookers and prostitudes are on both sides of the road 10 meters out of the hotel does'nt make you feel nice, especially if you have 2 small kids! Actually prostitudes are all over the place, in every corner. We had a car and that's why we did'n t mind so much CAUSE WE DID 'NT have to walk, but what if we did'nt have? It looks a bit danger.

Dear Guest, Thank you very much for your kind review. We have already reported to authorities what you reported us about the sense of danger that you felt out of our hotel. I very much look forward to welcoming you back to Novotel Caserta Sud. Best regards. Daniele Garofalo General Manager

Convenient location to travelers with car

Tripadvisor 评级 4.0/5

curlings Family - 05/08/2014 经 TripAdvisor 认证的评论

Located about 20km north of Napoli, this hotel is near to the "Centro commerciale Campania" and "La Reggia Designer Outlet". The location is convenient for visitors who travel with car. Though it seems not so secure the surrounding environment, It is comfortable at least in the hotel, and the staffs are kind. Room is cleaned in average condition compared with others. And breakfast is proper considering that the hotel provids affordable price for the lodging. It is recommendable for whom travel with a car, interested in shopping near the place.

Dear Guest, Thank you very much for your review. It is great to hear you enjoyed the kindness of our staff. I look forward to welcoming you back in the near future. Best regards. Daniele Garofalo General Manager

Do NOT stay here

Tripadvisor 评级 1.0/5

Patrick2102 Family - 12/05/2014 经 TripAdvisor 认证的评论

We booked this hotel as it advertised 2 pools: in- and outdoors. The indoor one did not exist and when the staff then verified the information on the hotel website they just shrugged. The staff was very unfriendly and unhelpful - definitely not focussed on the guests. The general state of the hotel was poor, such as threadbare carpets. The lack of interest for the guests was well demonstrated by the display bowls at the breakfast bar: these had mouldy oranges in it. Worst hotel ever!! Do not stay here.

Dear Patrick2102, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The General Manager and the Staff of Novotel Caserta Sud

Italian hospitality

Tripadvisor 评级 5.0/5

Gerard L Business - 08/11/2013 经 TripAdvisor 认证的评论

The desk staff are very helpful and efficient with a friendly and respectful manners. I was impressed by the restaurant staff as they went the extra mile to accommodate my requirements. A little difficult to find it after the exist from the motorway, my sat nav did not recognise the exact location, but I only wasted 15 minutes before I located it.

Dear Gerard, Thanks for your review. I am glad you had a good stay with us. See you on your next trip! Kind regards General Manager and Staff Novotel Caserta Sud

Inability of managing the hotel

Tripadvisor 评级 2.0/5

Jae-Keun L Family - 14/08/2013 经 TripAdvisor 认证的评论

In general, the room price is satisfactory relative to the states of the hotel. But I felt the sub-managers in the hotel had the attitude of racial discrimination. For example, the breakfast that I've reserved was normal (14 euro per person), but the submanager urged to my family to eat light one (7 euro per person). He thought, I guess, that the Asians like us might get the cheaper ones. Of course, I raised this issue to the receptionist and got an apology from him, but still I am upset.

Dear ennovator, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The General Manager and the Staff of Novotel Caserta Sud

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