卡塞塔南部诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 369 评论

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卡塞塔南部诺富特酒店 - Image 1
卡塞塔南部诺富特酒店 - Image 2
卡塞塔南部诺富特酒店 - Image 3
卡塞塔南部诺富特酒店 - Image 4
Ss 87 Sannitica Km 22 600, 81020 卡波德里塞, 意大利

描述

酒店其他优惠

  • 带露台的大花园和室外泳池

  • 令人放松的宁静环境

  • 交通便利，靠近卡塞塔南高速公路出口

  • 舒适实用的家庭房

  • 可携带宠物

我们的客房

酒店位置

卡塞塔南部诺富特酒店

Ss 87 Sannitica Km 22 600
81020 卡波德里塞
意大利

GPS:41.041667, 14.324167

电话
传真 +39 0823 516043

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

NOVOTEL CASERTA SUD BISTROT

卡塞塔南部诺富特酒店小酒馆供应融合传统和创新的美食。所有客人都会喜欢风味独特的全新美食，享受难忘的味蕾之旅。还供应种类丰富的本地葡萄酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  369 评论

TripAdvisor 评级  3.5/5  892 评论

Large, clean, pet friendly hotel near the highway

Tripadvisor 评级 4.0/5

Teresa O 家庭住宿 - 经 TripAdvisor 认证的评论

This was our first experience in a hotel with our dog and it was a pleasure. Very friendly and helpful staff. Clean and modern hotel. The neighborhood is not great, so we ended up dining at the hotel, the food was ok. There is a pool and an outdoor area which was convenient for walking the dog. The hotel has a parking lot and breakfast is included. In fact, we liked it so much that we stopped here again on our way home. The only downside is that it is pricey.

Average stay - fine for only a few nights

Tripadvisor 评级 3.0/5

Emma F 经 TripAdvisor 认证的评论

We were placed here because our flight was cancelled. The reception staff are very helpful and friendly. Our room was clean and just all we needed snd we slept well, but I would not choose to book this hotel unless it is for business purposes. The pool area and pool itself is lovely but u MUST wear a swimming cap to use the pool which cost €2 to buy from reception and wont fit anyone but a small child. The restaurant is NOT open 24 hours and some of the staff are rude particularly the male staff. The food is lovely but overpriced as expected. The views are terrible so do not book if its for a holiday and the hallways are hot and have a funny smell.

Dear Guest, Thank you for taking the time to tell us about your experience. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, The Management of Novotel Caserta Sud

Choose something else

Tripadvisor 评级 1.0/5

Sonja E 经 TripAdvisor 认证的评论

Rooms are ok, but the staff is below poor: they don't have the answers to the simpliest questions. The breakfast was supposed to be until 10.30, but before 10 they told us they were going to close the buffet. On behalf of the next day, they didn't know what time they will close the breakfast. Last night we had to go to the supermarket to get decent food for our kids. Being a tourism professional myself, this hotel doesn't provide anything but a terrible guest experience with absolutely no desire to ever return.

Dear Guest, we are sorry to hear that we were unable to offer you an experience that met your expectations and we ask you to accept our most sincere apologies. There must have been a misunderstanding with the breakfast staff, in addition all the times for access to our services are visible both in the rooms and in the common areas. Regarding the quality of the meals, your opinion surprises us a lot also because, as you can see from the comments of other guests, catering is one of our strong points. We hope to see you again in the future and in the meantime we send you our warmest regards. The Management of Novotel Caserta Sud

Night stop

Tripadvisor 评级 4.0/5

Bestintow 商务住宿 - 经 TripAdvisor 认证的评论

Difficult to find real fault with the hotel, we received a upgrade and the rooms was clean, bed very comfortable, shower well equipped with good shampoo etc. Restaurant and bar was good. But… looks like a 5 year old was responsible for CUTTING IN the paint work in the bed room. Breakfast was good but limited. Could not find any English programs on the TV not even the news. To summarise for a one night stop it was fine. Staff were very helpful

Dirty. Horrible location. Disgusting. Don’t do it.

Tripadvisor 评级 1.0/5

Laura Blau T 家庭住宿 - 经 TripAdvisor 认证的评论

This hotel is completely rundown. It’s not clean and it’s absolutely disgusting. Upon coming into my room. The AC was not working and I’ve been told to wait. I’ve waited 45 minutes and it’s still not working. I pulled down the bedsheets and the bed is filthy, dirty, covered in dirt and hair. The rugs are filthy. the bathroom is gross.

Dear miss Blau, Thank you for taking the time to tell us about your experience. we are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the moment we start the modernization and maintenance jobs in our property and we hope to get again your confidence during your next stay. Sincerely, Novotel Caserta Sud Staff

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其他网络用户评价我们的酒店

  • 252 评论 8.7/10 位置
  • 440 评论 7.7/10 房间
  • 422 评论 9.3/10 服务
  • 287 评论 8.2/10 早餐
  • 191 评论 6.4/10 清洁度
  • 79 评论 4.2/10 设施
  • 7 评论 3.3/10 运动休闲

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