客户意见评级 4.1/5 1,956 评论
酒店获得了 GSG 的 ALLSAFE 认证
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muralirajaman 16/09/2020 经 TripAdvisor 认证的评论
Excellent stay, in this mercure hotel near the port of Naples. We picked it as a mini honey moon during the covid season, and all measures were good. The personal was really helpful and understanding. Rooms were great and the location is close to all amenities.
Napoli - centrally located
Randall A Business - 11/11/2019 经 TripAdvisor 认证的评论
this hotel is centrally located in the heart of the Old city - close to everything shopping cruise port and 100's of excellent eateries... if you want to experience the real Naples this is the place to do so !
Mercure Napoli Angioino Centro - A Good Stay
Inspire583287 Couples - 13/10/2019 经 TripAdvisor 认证的评论
Stayed at this hotel for five nights in October 2019 as part of a leisure break to the Naples area, Pompei etc. and had a good experience. Staff were helpful and efficient, room was clean and well maintained and the breakfast was excellent, both in terms of the terrace location overlooking the castle (and current Metro building site - always nice to watch other people working when on holiday!) and the wide choice of food. Hotel is well-located near many of the main tourist and shopping sites but a fair (nearly 30 min) walk from the main railway stations. Main drawback is the lack of an in-house bar or decent lounge facility - the breakfast terrace would make an excellent dual-use location. We are by no means big bar users but it would be nice to have somewhere to go to relax/read outside the hotel room of even for a quick drink before heading off to one of the many excellent local restaurants. Despite this, we enjoyed the hotel and it would be a strong contender for a return stay if we find ourselves in Naples again.
If you Need wifi, don't stay here
Tom G Solo travel - 10/10/2019 经 TripAdvisor 认证的评论
Hotel is OK, but did not have wifi at all for the five nights I stayed there. The staff made no effort to fix the problem. They just threw up their hands when asked about it. Breakfast was good. Room was clean and comfortable.
mivh2019 Business - 30/09/2019 经 TripAdvisor 认证的评论
The website suggests soundproof rooms ... if I understood Italian I could have understood every conversation on the street - even though I was on the fourth floor. There was no other room available. In addition, the check-out was poorly. I paid prior to arrival through the online check-in, received an email of payment confirmation, a paper version of the payment on arrival, but then was told at check-out that I hadnt paid. The member of staff at reception was very rude. I refused to pay and then eventually she let me go.
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