Mercure Ribeirão Preto 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 978

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Opis

O hotelu

  • No charge for children aged 6 or under staying with their parents.

  • Four event rooms for up to 50 people

  • Hotel with swimming pool and gym area for your convenience

  • 12-minute drive to Ribeirão Preto downtown

  • 18-minute drive to Dr. Leite Lopes State Airport

Nasze pokoje

Lokalizacja hotelu

Mercure Ribeirão Preto

Av Wladimir Meirelles Ferreira, 1465, Jd Botanico
14021630 RIBEIRAO PRETO
Brazil

Pozycja GPS:-21.21017, -47.79966

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

MERCURE RESTAURANT

Restaurant 365 serving healthy, nutritional international and regional cuisine

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 978

Ocena TripAdvisor  4.0/5  Liczba opinii: 351

Excellent place to stay with family

Ocena na stronie TripAdvisor 5.0/5

RodrigoM2271 Rodziny - Opinia zatwierdzona w TripAdvisor

The hotel and its location are excellent, but the time of checkin was not so pleasant at all. There was only one person to greet all guests on a weekend. But overall it was excellent! I will definitely return!

Thank you sir for evaluating your experience with us. We want to see you again soon. Hugs Graciously, Murilo Pires Quality Supervisor

Good Mercure hotel

Ocena na stronie TripAdvisor 5.0/5

tyrou0 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Comfortable Mercure hotel, 20 minutes from the airport. Efficient check-in and check-out. Room was silent and with good air conditioning. Good fitness center and swimming pool. Room service was quick and the club sandwich was alright. Breakfast is good too, both Brazilian and international options.

Dear Sir, Thank you for the excellent review of your stay at our hotel. Thanks for the wonderful feedback and we want to see you soon. Hugs

Good value on lower rooms. Bad experience in suite

Ocena na stronie TripAdvisor 3.0/5

Gustavo K Couples - Opinia zatwierdzona w TripAdvisor

We booked a double bed room for 4 days and a suite for the final day at the destination. Sharing my thoughs on both: Check in took me almost 20 min, even having done the online checkin, there was a single person at the desk and 2 people in front of me. The staff is friendly, but definitly overworked. The rooms have a nice concept, good sized, confortable double bed, with hair dryer, but the reading bed light was broken on my side, the toilet seat was wobbly and the paint was already dirty. It had fair amenity kit (shampoo, shower cap, soap) for the pricepoint. Prices on the minibar and room service were not that high, but the breakfest had very limited options, not worth the extra. During the stay, one of the lifts became defective, but a couple minutes were enough to bring a small chaos to the place (16 floors, 2 lifts). Moving on to the suite, that's were we had the most trouble. even though we made a late check in (after 5pm), the room was not ready when we arrived. It looked like it was locked for at least 6 months with no use, the smell on the lavatory of mold was unbearable. The water in the toilets smelled like camphor balls or cockroaches. The bed was about the same size of the standard room,only more pillows. The outside area (terrace) was full of dust, the bathtub there was covered, empty, rusting. They had a expresso machine, but we had to call reception since the mugs provided wouldn't fit inside! The amenity kit was improved with shaving creams, ladies utils & combs, the room had flip flops and robes, two ACs (one in the bedroom and one in the 'living room', but both in this and in the std room, the TVs have analogue signal reception (poor image quality). On the bright side, shower was really good, and wifi reception worked well throughout the hotel. Overall, my impressions is that this is an old hotel, not that well maintained. Might have been a 4* in the past, but I couldn't give it more than 3. If you have a good deal, go for the standard room. The suites are not worth the extra. And always book online, if you pay the 'daily fee' in the reception you'll be burning money.

Dear guest, We are sorry for what happened. We want to see you again at our hotel. Hugs

A good option in the city in a nice neighbourhood

Ocena na stronie TripAdvisor 4.0/5

FCSARTORI Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I stayed at this hotel for one night. First, the hotel is well located in a beautiful neighbourhood of the city. The check-in took some time as the reception was really busy, but it was friendly. The room is spacious and comfortable. There are all the main amenities you may find in a good hotel. The bathroom is clean with a power shower. The only problem was the Wi-Fi. When I arrived, there was a problem with the provider. The problem was solved, but the connection in the hotel is poor. I mean, the Wi-Fi does not work in the room. At the reception it does. I will probably be back to the city and this hotel is a good accor hotel option, but they should improve the WiFi.

Thank you for sharing your experience with us. We are happy that our staff and accommodations were within expected. Regarding the internet connection we appreciate your observations with this information we are able to identify improvement points to better serve our guests.

Very good option for a business stay

Ocena na stronie TripAdvisor 4.0/5

BernatDesclot Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

New unit within the usual standards of this hotel chain. Attractive, with a nice common area in the floor level. Comfortable rooms, with modern decoration and great beds. Good gym facilities as well. I didn’t have time to experience breakfast. Overall, very sarisfying.

Dear Mr, Desclot, First of all I would like to thank you for sharing your experience!. It is an honor for us to know that our hotel could meet your expectations. We're looking forward to welcome you again soon. Best Regards, Ariovaldo Junior, General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 185 Liczba opinii 7.8/10 Lokalizacja
  • 401 Liczba opinii 6.3/10 Pokój
  • 376 Liczba opinii 5.3/10 Obsługa
  • 20 Liczba opinii 5/10 Internet
  • 245 Liczba opinii 6.2/10 Śniadanie
  • 162 Liczba opinii 4.9/10 Czystość
  • 83 Liczba opinii 5.1/10 Jedzenie
  • 82 Liczba opinii 3.8/10 Dobra oferta cenowa

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