Sofitel Guiyang Hunter 5 estrelas

Nota clientes Avis (Classificação ALL) 5.0/5 1.935 comentários

Sofitel Guiyang Hunter - Image 1
Sofitel Guiyang Hunter - Image 2
Sofitel Guiyang Hunter - Image 3
Sofitel Guiyang Hunter - Image 4

Descrição

Extras do hotel

  • O mais alto arranha-céu de Guiyang. Sky-lobby e uma experiência gastronómica magnífica

  • Vistas magníficas e sensores de movimento ecológicos em todos os quartos

  • Quartos com comodidades Lanvin e Hermès e a confortável Sofitel MyBed

  • Baixa de Guiyang, localizado no Centro Empresarial

  • A 5 minutos a pé do Rio Nanming e do Pavilhão Jiaxiu

As nossas opções de alojamento

Localização do hotel

Sofitel Guiyang Hunter

33 Dusigaojiaqiao Road
550002 GUIYANG
China

GPS:26.5754092327, 106.7193067993

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  5.0/5  1.935 comentários

Classificação do TripAdvisor  5.0/5  11.410 comentários

ALL ROOMS ARE SMOKING ROOM!!!

Nota Tripadvisor 2.0/5

166vicz Avaliação com certificação TripAdvisor

While the location is indeed excellent, being close to various attractions and dining options, my experience with the room conditions and service fell significantly short of expectations, especially considering the 5-star rating of your establishment. Unfortunately, all rooms in your hotel appear to be designated as smoking rooms, contrary to what was advertised or expected. During my stay, I observed that other guests were smoking in their rooms despite the presence of warning signs. Additionally, I witnessed this issue personally, and the cleaning staff confirmed that smoking in the rooms was a common occurrence. As a result, the air conditioning system circulated the unpleasant smell of smoke throughout the hotel. Despite reporting this issue multiple times to the management, the responses provided were inadequate. I was offered to change rooms, but this did not resolve the issue as the smoke odor persisted, I checked couple other rooms, they all small like cigarettes . Additionally, the provision of extra fans and an air purifier did not mitigate the problem. Also the manager admitted they are hard to control other guests to stop smoking (which is a joke!) I believe that a 5-star hotel should uphold a higher standard of service and enforce a smoke-free environment to ensure guest comfort. Unfortunately, the current practices do not reflect the high standards one would expect from a hotel of this caliber. Additionally, upon my check in. I was with my family waited for good 5mins, standing in front of the check in dest awkwardly with 2 staff seems has nothing to do but look at their computer. This was absolutely out of standard and respect. Sofitel guiyang, i shall certainly not coming back or recommend to any of my friends or family !

Dear valued guest, Thank you for selecting Sofitel Guiyang Hunter as your stay and sharing your staying experience with us. We do very regret to see that the hotel didn't reach your expectation and i will definitely share your specific comments with our team to improve our imperfect aspects and better serve our guests like you in the near future. Please accept our sincerest and unreserved apology for the inconveniences that you had encountered during your stay and the issues that you have brought up to us will be addressed seriously and make appropriate adjustments, accordingly. Meanwhile, constantly improve our staff's service quality and inspection of room facilities in our daily operations. Once again, we sincerely apologize for the inconvenience caused and we hope your next visit will be much better after we do the efforts. If you have any questions or if we can assist with any future travel needs to Guiyang, please don’t hesitate to contact me directly. I will be more than happy to render my assistance and wish we could have the chance to welcome you back next time! Yours sincerely, Wendy Ren Guest Experience Manager

非常优秀的体验

Nota Tripadvisor 5.0/5

Yi Y Família - Avaliação com certificação TripAdvisor

我最近带妈妈入住了贵阳索菲特酒店,对这次住宿体验感到非常满意。 首先,酒店地理位置十分方便,周围有许多美味的贵州特色美食。酒店还贴心地提供了美食地点和景点的介绍,让我们的出行和用餐更加方便。 其次,酒店的服务无可挑剔。所有工作人员都非常热情周到,特别是礼宾部的张兴(James),每天见到我们都会主动问候,并且帮助提拿行李。根据我的咨询,他还推荐了许多本地人的小吃。 客房服务也非常出色,房间非常干净整洁。 最后,酒店的高空景观非常美丽,从房间望出去的风景令人心旷神怡。 这次入住贵阳索菲特酒店的体验非常愉快,非常推荐给所有来贵阳的朋友

尊敬的宾客: 您好!感谢您选择贵阳亨特索菲特酒店,并抽出宝贵的时间给予酒店整体服务品质的好评与认可。很荣幸和开心我们真诚地服务为您带来了愉快的入住体验,同时也感谢您的支持与信任,我们将以最大地热情欢迎您再次回到爽爽贵阳做客,也希望我们一直是您不变的选择。 诚挚地期待您的下次入住,祝您生活愉快! 此致, 任雯 Wendy Ren 宾客体验经理 Guest Experience Manager

Perfect location and hotel to stay

Nota Tripadvisor 5.0/5

Tannker Avaliação com certificação TripAdvisor

Hotel is well located in downtown district and mall. Very convenient to walk around for food and shopping. Rooms are big and clean. Sofitel Bed is very comfortable which ensure you have a good sleep. Overall service standard is kept to high standard. Executive lounge service staff name Cat is very patient and service oriented. Alone taking care of my whole family. Food is nice and comes with many choices.

Dear Guest, Thank you for choosing Sofitel Guiyang Hunter and and sharing your staying experience with us. We are so glad that you enjoyed your time with us here in Guiyang. Your satisfaction is what motivates and encourages us. We will continue to provide our best services and looking forward to seeing you again soon! Sincerely, Wendy Ren Guest Experience Manager

lounge

Nota Tripadvisor 5.0/5

minghuap2022 Viagem com amigos - Avaliação com certificação TripAdvisor

thanks to the keylee,so sweet smile。Good enviroment,excellent and professional service!honest and integrity。it will be the best destination for trip!hope to see u agagin!the best brand and nice managerment team!everything was fine!

Dear Valued guest, thank you very much for staying with us and shared with your valuable feedback to us . We will do our utmost to keep our service standard to ensure to provide cozy, comfortable and pleasant experience for each and every visit for you. Thank you very much again and Hope you have a nice evening. Best regards! Wendy Ren. Guest Experience Manager.

Ótimo

Nota Tripadvisor 4.0/5

Paula G Viagem com amigos - Avaliação com certificação TripAdvisor

O serviço é excelente e a piscina é muito boa. O Café da manhã é farto e tem com opções locais e continental. A cama é bem confortável. Hotel bem localizado. Inglês limitado para atendimento mais detalhado. O banheiro é bem espaçoso e muito bonito.

Dear Valued Guest, Bonjour! Thank you for your support towards to Sofitel Guiyang Hunter and we very much appreciate your comments regarding your stay with us which i will share your specific feedback with our team to better improve our imperfect aspects in the future. Once more, We greatly appreciate your precious time to share with us your feelings and experiences. If you have any questions, please feel free to contact me directly and I will be more than happy to render my assistance. Looking forward to seeing you again soon! Best regards, Wendy Ren, Guest Experience Manger

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 3.444 comentários 9.6/10 Localização
  • 4.104 comentários 9.3/10 Quarto
  • 8.364 comentários 9.6/10 Serviço
  • 66 comentários 1.9/10 Internet
  • 2.337 comentários 9.4/10 Atmosfera
  • 2.055 comentários 8.4/10 Comodidades
  • 1.301 comentários 9.3/10 Limpeza
  • 1.186 comentários 9.3/10 Comida

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