Novotel Goa Resort & Spa is a gem just off busy Candolim. The resort is surprisingly spacious and upscale. The USP of the hotel is its GM, Mr. Ranju Singh and his wonderful staff. Everyone is extremely warm and friendly, and goes out of their way to make your stay special. Check-in was a breeze and my suite was ready when I reached the hotel. There was a welcome hamper with some sweets from the resort as well. The rooms look and feel luxurious. The design of the corridors and the artifacts and colourful sitting areas all around the hotel are a beautiful touch. There is ample natural light throughout the property. The pool is massive and gets plenty of natural shade from the century-old banyan tree over it. There is a swim-up bar, an outdoor jacuzzi area, and a children's pool as well. There are lot of things for kids of all ages to do around the resort. The Chefs are extremely talented and very friendly, and go out of their way to cater to any special requests a guest might have. Their diamond is Chef Graciano, a Goan cuisine luminary, whose vegetarian Goan thali (not on the menu, but made on special request if ordered a day prior) was legendary! The resort has a huge, full-service Balinese Spa with a hammam room. However, the pricing is very confusing. Some prices are for the service, some charges are claimed to be "discounted packages", and some charges "promotional". E.g. the printed price of the Hammam was Rs. 8,000, but the Spa manager claimed that it was Rs. 15,000. Our suite gave us a 15% discount in the Spa, but we were flatly refused the same except on 1-2 cheap salon treatments. Even after Mr. Ranju Singh and the Front Office Manager spoke to him, he still refused to honour the hotel's 15% discount policy. The only other small complaint is the breakfast. A la carte dishes like soups, salads and pasta are fantastic. But while the breakfast spread is very big, the quality does not do justice to the calibre of the Chefs. I would sincerely request the Management to taste everything before serving to guests. Novotel Goa Resort and Spa will be our go-to hotel hands-down for all future trips to North Goa!

We had a wonderful time at Novotel Goa Resorts & Spa. The staff is very warm and make sure that your stay is comfortable. The food is fantastic and they go beyond to ensure you are happy & satisfied. The pool is amazing and there are plenty of activities at the kids club.

Great location, good rooms and great service. Over all good experience. Beautiful property, great management, prompt service and good food. Issues solved immediately. Managed by a capable person. Thank you Ms. Yojan Das.

Novotel Goa Resort & Spa location is too good , near to market.Good food and nice staff.Special mention Yojan , she is handling the hotel & staff very well. I must recommend this property for family visit. Excellent area for kids & nice swimming pool surrounded by trees gives you more relaxation being close to the nature.

Best part of this hotel is the staff, extremely courteous and live up to Accor Values. And of course the property is awesome and the location is superb and away from the crowd. I would like to call out - Brendon, Rohit, Linda, Avi and Malik's name here for stupendous work