Novotel Goa Resort & Spa 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 973 件のレビュー

Novotel Goa Resort & Spa - Image 1
Novotel Goa Resort & Spa - Image 2
Novotel Goa Resort & Spa - Image 3
Novotel Goa Resort & Spa - Image 4
Pinto Waddo, Off Candolim Road, Candolim, Bardez, 403515 GOA, インド

説明

ホテルのその他の情報

  • A 4 minute drive to Candolim Beach. Close to Baga, Calangute, & Sinquerim, Beach.

  • Supervised kids play area, motion gaming, signature play table, sports hub & family activities

  • Learn to prepare popular Goan dishes with our culinary gurus at the Goan cooking class.

  • 7800 sq. ft. pillarless ballroom, dedicated events team that offer unprecedented theme breaks.

  • Rejuvenate at New York's renowned Warren Tricomi Salon & Spa with Goa's only Turkish hammam

当ホテルの客室

ホテル所在地

Novotel Goa Resort & Spa

Pinto Waddo, Off Candolim Road, Candolim, Bardez
403515 GOA
インド

GPS:15.520575, 73.769631

電話番号
ファックス +91 832 671 2200

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス
建物付近
  • 駐車場

FOOD EXCHANGE

The Food Exchange is a modern, all day dining restaurant with an alfresco kitchen overlooking the green paddy fields. A multi-cuisine menu cooked in unique styles in individual show kitchens allowing guests to have direct interactions with chefs.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  973 件のレビュー

トリップアドバイザーの評価  4.6/5  4,101 件のレビュー

Not recommended

トリップアドバイザーの評価 2.0/5

Ajaysinhji トリップアドバイザー認証口コミ

We were very excited for this stay BUT As Accor Gold Member I was accepting better welcome at hotel, Reception team was so unprofessional and not welcoming at all. I have already informed them about my reaching time requested for early check-in & my room preference but even as Accor Gold Member they were providing room to other guests in front of me. I understand that room upgrade & early check-in is based on availability so didn't argue there and went to Candolim Beach for lunch & informed them that whenever room will be ready just call me but they didn't do that also. Final after checking I have seen poor room quality , pool furniture in the room as its very old property so like there room too. all this points once I was ready to ignore but what happened in dinner time at there restaurant was so ungrateful, behaviour of senior executives was so bad at restaurant area. I still remember the name may be some guy named Simran or Sukhmaat who was looking like some Nepali guy. But when I have informed this incident to some other guy who was restaurant manager who was available during the breakfast time I appreciate his effort to make us happy. I had some great experience at other Novotel hotels in the world so the image of Novotel is entirely changed after visiting this property.

Pleasant experience...

トリップアドバイザーの評価 5.0/5

Global46562611760 トリップアドバイザー認証口コミ

The hotel is 15min walkable from the beach. Our arrival and check out experience was fast. Reception team is very courteous. Room was clean and tidy. Breakfast spread was great. Services was good. The pool got a amazing view. Over all we had a pleasant time. Highly recommend to our friends.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General Manager

Amazing stay

トリップアドバイザーの評価 5.0/5

Sukumar S トリップアドバイザー認証口コミ

Had amazing stay at Novotel resort, their hospitality and service is up to the mark, staff are also very helpful and always happy to assist us, special thanks to front office team and even F&B team for making our stay wonderful, Ecchita Kailash Avishikta Salman tapas Rohini and Simran were always helpful. Inter-Shuttle service was very smooth as we had used both properties service.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General Manager

Wonderful experience!!

トリップアドバイザーの評価 5.0/5

Voyage35604857407 トリップアドバイザー認証口コミ

Wonderful experience at this beautiful property in Goa, right from the check-in till the check-out we had an amazing experience, the reception staff was very helpful they took care of my kids very well, the rooms that were given to us were very clean and well maintained, we enjoyed our stay and will be back soon, breakfast spread was huge with lovely food for dinner. Highly recommended 🙌🏻🙌🏻

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General Manager

Bad experience with family. Old rooms and pathetic service

トリップアドバイザーの評価 1.0/5

checkfeedback トリップアドバイザー認証口コミ

Hotel rooms are quite dated. You could see they are in urgent need of renovation. Checked into a room with trays lying outside from previous guests. Rooms are quite old like an old fashioned resort. They need to really get rooms right. Breakfast service was not upto the mark. Food servers clear the table and don't put cutlery. Fried eggs take more than 25 minutes with reminders given to 3 people. Problem was lack of service attitude. Team is more keen on winding up breakfast then serving guests. Definitely a big no if you are looking for a comfortable stay with family.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Goa Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sachin Maheshwary General Manager

との提携 TripAdvisor

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