Sofitel Abidjan Hotel Ivoire 5 星

客户意见评级 (ALL 评级) 4.1/5 778 评论

保证最优惠房价
Sofitel Abidjan Hotel Ivoire - Image 1
Sofitel Abidjan Hotel Ivoire - Image 2
Sofitel Abidjan Hotel Ivoire - Image 3
Sofitel Abidjan Hotel Ivoire - Image 4
Boulevard Hassan II, 科科迪, 08 Bp 01 Abidjan, 08 阿比让, 象牙海岸

描述

酒店其他优惠

  • 位于时尚的科科迪区，10 分钟即可抵达 Plateau（商务中心）

  • 2 个一流的游泳池、1 个儿童泳池和 1 个豪华水疗中心

  • 荣获全球奢侈品广告创意奖的餐厅

  • 16 间设施齐备的会议室和研讨室

  • 426 间客房、套房和公寓，可欣赏泻湖或高端 Cocody 区的美景

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

Sofitel Abidjan Hotel Ivoire

Boulevard Hassan II, 科科迪, 08 Bp 01 Abidjan
08 阿比让
象牙海岸

GPS:5.326842, -4.005485

电话
传真 +225 27 22 4 46518

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  778 评论

TripAdvisor 评级  4.4/5  1,974 评论

卓越奖 2025

Anne-Marie at the reception

Tripadvisor 评级 5.0/5

Paul D 经 TripAdvisor 认证的评论

I would like to take a moment to recognize Anne-Marie at the reception desk of Hotel Ivoire. I arrived at a time of extreme busyness at the hotel due to a conference. Anne-Marie took the time to take care of me. She displayed patience as she wanted to go through all the steps to assure that I received my preferred room based on my history. She really made a difference in my stay as, thanks to her professionalism, I very much enjoyed my stay at the hotel.

Security problems

Tripadvisor 评级 2.0/5

j889814672 经 TripAdvisor 认证的评论

There were elements of the stay that were OK but in general I'd never go back. Check in was fast and friendly. Hallway to room was really dirty, like it hadn't been swept or mopped in weeks. Room was small but OK at first glance. Wifi worked pretty well. Bed was very lumpy and uncomfortable. One of the big problems - no "do not disturb" signs or lights. Hotel staff walked in when I was in bed one night! Also, the balcony door did not close properly and did not lock. I would recommend for these reasons that female travelers avoid this hotel at all costs. Gym is a combo gym/sauna. It has no air conditioning at all, and no air flow at all, so it's up to 40C in there and totally uncomfortable. That's OK, however, because there's not enough equipment to get a workout and much of it is broken. So you won't spend much time in there anyway. Breakfast was OK but the staff would touch dirty stuff and then food (omelette station for example) which is not acceptable. Check out took a long time - looked like it was the first time he was doing it. The safety and security issues are a big problem for me. I won't go back.

Dear Sir, Thank you very much for taking the time to share your feedback following your stay with us. We are truly sorry that your experience did not meet your expectations, especially regarding the feeling of safety and comfort. Following your comment, we immediately reviewed the situation you described. After checking the security cameras, we confirmed that our housekeeping team member entered your room at 8:15 p.m. to perform the evening turndown service. The video clearly shows that he followed our standard operating procedures : he knocked several times, waited, and only entered after receiving no response. As there was no “Do Not Disturb” doorhanger sign displayed, he acted in full compliance with both our hotel policy and international hospitality standards. We do, however, sincerely regret that this situation made you feel uncomfortable, and we understand how unsettling it must have been. We will ensure our teams are even more attentive and sensitive in such circumstances. Please rest assured that the safety, comfort, and satisfaction of our guests remain our top priorities. The issues you raised regarding cleanliness, gym facilities, and breakfast service have also been shared with the relevant departments for immediate corrective action. We thank you again for your valuable feedback, which helps us continue improving our service, and we truly hope to have the opportunity to welcome you back and provide you with a more pleasant experience. Kevin GOHOU Guest Experience and Quality Manager

Great service

Tripadvisor 评级 5.0/5

415phillm 经 TripAdvisor 认证的评论

Great stay and great service from Yelli, Onesime, and Charlaine!!! Thank you for everything and see you again soon!! They are wonderful and so helpful and prompt. They are kind and fast and always helpful for anything you need. Will plan to come back because of them.

Dear Guest, Thank you very much for your wonderful feedback! We are delighted to hear that Yelli, Onesime, and Charlaine contributed to making your stay so enjoyable with their kindness, attentiveness, and efficiency. Your compliments will be shared with them, and we look forward to welcoming you back soon for another memorable experience at Sofitel Abidjan Hôtel Ivoire. Kevin Gohou Guest Experience & Quality Manager

A MUST GO!

Tripadvisor 评级 5.0/5

Jamila P 经 TripAdvisor 认证的评论

The staff in the restaurant downstairs and the pool were extremely welcoming! Although there weren't many veggie options, they went above and beyond to make sure I had a lovely meal. Service was great 👏🏿 All the pool staff was lovely and made feel at home.

Dear Guest, Thank you very much for your kind words! We are delighted that our teams at the restaurant and pool made you feel welcome and at home during your stay. We appreciate your feedback regarding vegetarian options, and we will continue striving to ensure every guest has a memorable dining experience. We look forward to welcoming you back soon for another wonderful stay at Sofitel Abidjan Hôtel Ivoire. Kevin Gohou Responsable Expérience Client & Qualité

December hangout

Tripadvisor 评级 5.0/5

Magdalene S 经 TripAdvisor 认证的评论

The Sofitel has a very nice room and beautiful setting, a superb swimming pool, Alphonse Sahou for his attention to find me a vehicle when I arrive at the airport, also to Mrs. Adou Lucie always ready to bounce on my little worries in my room during my stay.

Dear Guest, Thank you very much for your kind words and for taking the time to share your experience at Sofitel Abidjan Hôtel Ivoire. We are delighted to hear that you enjoyed our rooms, the beautiful setting, and our superb swimming pool. Your recognition of Alphonse Sahou and Mrs. Adou Lucie is much appreciated—they will be thrilled to know their attentiveness made your stay more comfortable. We look forward to welcoming you back for another memorable visit very soon. Warm regards, Kevin Gohou Responsable Expérience Client & Qualité

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 359 评论 9.3/10 位置
  • 463 评论 6.6/10 房间
  • 962 评论 8.7/10 服务
  • 26 评论 1.6/10 上网
  • 222 评论 7.4/10 食物
  • 165 评论 5.4/10 舒适度
  • 140 评论 6.1/10 设施
  • 125 评论 6.7/10 清洁度

支持方 Trustyou

我们在附近的其他酒店

我们位于 阿比让 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。