Pullman Bunker Bay Resort Margaret River Region 5 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 3.640 comentários

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Descrição

Extras do hotel

  • A secluded, beachfront location and pristine ocean views

  • In the Margaret River region, home to world-class wineries

  • Award-winning Day Spa offering relaxing and healing treatments

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Localização do hotel

Pullman Bunker Bay Resort Margaret River Region

Bunker Bay Road, off Cape Naturaliste Road
6281 BUNKER BAY
Austrália

GPS:-33.544855, 115.033599

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

OTHER SIDE OF THE MOON

O Other Side of the Moon é um restaurante e bar elegante com cozinha australiana moderna, sublinhada por um ambiente mediterrânico. Com vista para a Bunker Bay e para o Oceano Índico, é o local perfeito para uma noite romântica.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  4.4/5  3.640 comentários

Classificação do TripAdvisor  4.0/5  2.631 comentários

Do not stay, there is much better available elsewhere

Nota Tripadvisor 1.0/5

William M Avaliação com certificação TripAdvisor

As husband of someone who stayed there, where it appears it has been manipulated to have my wife's review removed, I repeat it. Where do I start. The checkin was the best, with personal service. But it went backwards from there! We paid for a lakeside room and it was tired, bird poo all over the seats, noisy, and aged. The tea bags were empty, (and never filled up in our 3 nights!), and the kitchenette was tiny. We chased out a cockroach and a white tail (sprayed them to death...sorry). We then saw a fox and told staff...we were told they could not remove them because it was a national park...but they were happy for them to be killing fauna. (They are wrong btw...foxes need to be removed from national parks. Full stop.) The spa treatment was half an hour late, led to just a situation of my husband hanging outside with the key, because they told him I would be finished 20 minutes earlier. The spa seemed to think this was okay. No. It is not okay. Plan better. Now to dinner. This was horrible. I honestly felt for the kitchen because the staff butchered it. We got our entree 1 hour 15 minutes after arriving. The waiter took the wrong order, but instead of making it up to us, we were kicked to back of queue. The food was not that great. Everyone seemed stressed. Fast forward to the next night. We arrive wanting to use our drink vouchers. Nope. A wedding is booked, meaning as a guest you cannot use the decking! We were squished in to drink a beer with everyone else...likely also annoyed. It got worse...there was a wedding the second night!!!!! So...do NOT book on a weekend as you are denied access to what you have paid for! We sat facing a table, not views. I should have stayed at home! We were here in 2020 and it was amazing, and we were so looking forward to coming back, but nobody seems to care about local (WA) feedback. One European staff member was talking about me and did not know I can lip read...she was telling another staff member about my response. (She had said a table was not available for an hour. We questioned this and she got upset because she felt she had said we could have the table for an hour, but that is not what she said!) For the price? I do not recommend. We have tried to bring issues to the attention of staff and they are honestly not interested...they have bookings, so all is good. For Aussies, book elsewhere. Tired, run down, and staff who do not appreciate local custom. (I have decided not to add images of cockroach or spider, or bird poo, or other issues, but I do have these available. Happy to supply the venue on request.)

Dear Williamm Thank you again for your feedback. I’m sorry to hear that your stay did not meet your expectations. As our resort is located within a national park, there are, unfortunately, occasions when bird droppings can occur in some areas. Please know that our team works tirelessly to maintain the resort, and I apologise that this was not the case in your villa. Being situated in natural bushland, we are surrounded by an abundance of wildlife, not all of which are welcome. We understand that foxes are classified as pests in WA; however, their removal falls under the responsibility of Parks and Wildlife. We have reported their presence and are awaiting their action. We deeply respect our environment and are certainly not happy about the harm foxes may cause to local fauna. Rest assured, we are committed to preserving and maintaining the natural environment. I’m also sorry to hear about the spa treatment running late. Occasionally, treatments can run over time due to late arrivals by some guests, and I apologise that this impacted your visit. Regarding the wedding held onsite, while a portion of the outdoor deck was utilised for the event, another adjacent area with stunning views remained available for other guests to enjoy. Your feedback is valued by our team, and I’m sorry if you felt it was not received with interest. We are always striving to surprise and delight our guests to ensure they have a wonderful stay. Thank you again for taking the time to share your thoughts.

Resort Villaggio

Nota Tripadvisor 4.0/5

alessandraworld Avaliação com certificação TripAdvisor

Bella struttura con appartamenti tutti ad un piano sparsi per il resort. Camere grandi con mega saloni dotati di lavatrice, asciugatrice e cucina. Buona e molto varia anche la colazione, peccato per il ristorante per la cena dove l'aria condizionata è altissima!

Dear Alessandra, We very much appreciate your review regarding your stay at the Pullman Bunker Bay Resort Margaret River Region. Thank you for taking the time to share your feedback. We hope to welcome you back to our resort very soon! Kindest regards, Susana Bento Front Office Assistant Manager

Überteuert und schlechte Servicequalität

Nota Tripadvisor 3.0/5

manuelmaier1981 Romântica - Avaliação com certificação TripAdvisor

Leider das Geld nicht wert. Das Hotel bzw die Zimmer sind etwas in die Jahre gekommen. Zudem mangelt es an Service und Qualität. Ein Grossteil des Personals besteht aus Backpackern, welche ungelernt, ohne Anweisung und unmotiviert arbeiten. Bemerkbar wird die vor allem beim Housekeeping. Dies wurde meist erst gegen 18 Uhr durchgeführt und mehr als Handtuchtausch war nicht drin. Definitiv keine 5 Sterne, max. 3.

Melhor resort da região de Margaret River

Nota Tripadvisor 5.0/5

Gabi_pratti Viagem com amigos - Avaliação com certificação TripAdvisor

A Bunker Bay é a praia mais bela do Cape Naturaliste - e uma das mais belas da região de Margaret River. Pullman Bunker Bay é um resort 5 estrelas que nos proporciona o que há de melhor em todos os sentidos! Estadia, conforto, comida, estrutura e beleza: tudo foi indescritivel! A piscina com borda infinita é perfeita, e a vista do mar de lá quase te faz esquecer da praia. Os quartos ficam em volta de uma lagoa, e quase todos tem uma varanda sobre o lago. O restaurante Other Side of The Moon é divino! Sem dúvidas uma experiência p lá de incrível na Austrália.

Um paraíso natural encravado na praia mais bela do Cape Naturaliste

Nota Tripadvisor 5.0/5

guilhermeluisdias Avaliação com certificação TripAdvisor

Para quem conhece a região, falar em Bunker Bay é falar na praia mais bela do Cape Naturaliste - e uma das mais belas da região de Margaret River. O que muitos não sabem é que atrás das dunas de Bunker Bay há um resort 5 estrelas... A linha Pullman da Accor fala por si só - e ao adquirir o resort Quay West em Bunker Bay, acertou em cheio. O lugar é tão grande e completo que você viaja em Golf Carts dos quartos / villas até o centro. Lá longe na imaginação, chega a lembrar de Jurassic Park... A piscina com borda infinita é perfeita, e a vista do mar de lá quase te faz esquecer da praia. Os quartos ficam em volta de uma lagoa, e quase todos tem uma varanda sobre o lago - e são equipados com forno microondas, pia e tudo o que você precisa para curtir as comidas da região enquanto descansa no quarto. O banheiro é todo em mármore e a banheira fica ao lado de uma porta de vidro que dá para outra varanda - um misto de liberdade e privacidade, maravilhoso. Por fim, depois de toda esta experiência positiva, vem o restaurante Other Side of The Moon... Além do sabor divino, o preço é inacreditável para o padrão australiano! É a melhor experiência que vivemos na Austrália - e não sei se vamos achar algo superior...

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.028 comentários 9.5/10 Localização
  • 1.846 comentários 7.1/10 Quarto
  • 2.178 comentários 8.1/10 Serviço
  • 47 comentários 3.6/10 Internet
  • 1.191 comentários 6/10 Comida
  • 713 comentários 8.2/10 Pequeno-almoço
  • 550 comentários 4.6/10 Limpeza
  • 314 comentários 5.4/10 Custo Benefício

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