ibis budget Saint Dié des Vosges 2 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.9/5 Отзывов: 437

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Описание

Особенности отеля

  • HOTEL IN HEART OF TOWN, FACING THE RIVER MEURTHE

  • MANY WALKING AND CYCLING TRAILS AROUND SAINT-DIE-DES-VOSGES

  • 30 KM FROM FRAISPERTUIS AMUSEMENT PARK

  • 30 KM GÉRARDMER PEARL OF THE VOSGES: LAKE, DOWNHILL & CROSS-COUNTRY SKIING

Наши номера

Расположение отеля

ibis budget Saint Dié des Vosges

28 Quai Carnot
88100 SAINT DIE DES VOSGES
France

GPS:48.2844, 6.95305

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Можно с животными
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Курение на территории отеля запрещено

Завтрак

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.9/5  Отзывов: 437

Рейтинг TripAdvisor  3.5/5  Отзывов: 179

В целом хорошо

Примечание: отзывы клиентов 4.0/5

А. Деловые путешественники - Проверенные отзывы - ALL

Отличный тихий отель, хотя и не обошлось без приключений. При заселении в 23:00 не работал автомат по оплате и не принимал никакие платежные карты. Ждали кого-нибудь, кто бы мог пообщаться на французском по телефону, чтобы решить проблему. Дождались. Решили. В остальном всё было хорошо. Убирали каждый день, тихо, постояльцев вообще не слышно. Такое ощущение, что отель был пустой, не смотря на полную заселённость.

Уважаемый, Позвольте поблагодарить Вас за столь высокую оценку нашему отелю. Надеемся, что нам удалось заслужить Вашу лояльность. Я обязательно поделюсь Вашими комментариями с моими коллегами, им будет очень приятно услышать такое мнение о их работе. Я также признательна, что Вы сообщили нам о том, что помешало Вам насладиться услугами нашего отеля в полной мере. Мне искренне жаль, что некоторые аспекты Вашего пребывания у нас причинили Вам беспокойство. Будьте уверены, что Ваши комментарии были переданы генеральному управляющему отеля и будут учтены. Будем рады Вашему возвращению. С уважением, franck

Wouldn't accept my cards

Примечание: Tripadvisor 1.0/5

Stuart B Solo travel - Реальные отзывы TripAdvisor

Booked this in advance on Booking.com, arrived, typed in my reservation reference several times using four different Visa/Mastercard cards. None were accepted by the little machine by the door. Tried calling for assistance, 'number not recognised'. Gave up, cancelled the booking (luckily for no charge), went back to Booking.com and found another place nearby. No problems there, although I sweated a little as I waited for the card machine to accept payment! 25/02/2023.

Family room for 4

Примечание: Tripadvisor 4.0/5

Family112233 Реальные отзывы TripAdvisor

Super price for 4 person in a family room of 4 including breakfast. Breakfast is very good value & taste good. Lots of parking space in front of the hotel, pretty empty the 2 nights we stayed. Very clean & comfortable as in most of other Ibis Budget hotels. It's spacious for 4 person, only a negative point is, there's not wall for the bathroom, only a separator in front of the shower cabinet. Missing some important personal space / privacy here. Otherwise I recommend this hotel

Good enough for that price

Примечание: Tripadvisor 4.0/5

Wim Z Friends getaway - Реальные отзывы TripAdvisor

It does not promiss more than you pay for and that is what you get . Very basic but clean. Good beds and good wifi. Rest is very basic. If possible dont go for the rooms with even numbers because they are situated at the front of the building. At 05.30 they empty with a lot of noise the garbage bins. There was also a party going on in the centre of the city but the music luckylymstopped at midnight,12 o’clock. Opening your windowroom is not a thing I would advise. The breakfast is also very basic but enough. The coffee is good .

Absolutely terrible experience

Примечание: Tripadvisor 1.0/5

nipplelips Couples - Реальные отзывы TripAdvisor

I booked the ibis budget a couple weeks before as was doing a mountain bike race in nearby Raon. We arrived around 11.45 pm to find the system after hours is to use a machine to check in. The machine did not work with any of our credit cards, we tried 5 separate credit cards from Belgium and the uk none of which were accepted. We noticed that there was a standard ibis across the river so drove there to see if we could speak to a manger or someone who could help. There was only one staff member who was obviously new and had insufficient training to deal with any situations out of the ordinary and so was completely unhelpful, and told is that this ibis was full. We went back to budget ibis and noticed there was a helpline number. We called this which connected us back to the same unhelpful chap at the desk of the standard ibis. He said he'd try to call his manger and call us back but quite clearly never did. Eventually we went back to the main Ibis and insisted that he helped us as I'd already paid the fee, it was nearly 1am and the chances of finding anywhere else at that time of night with a big event on were extremely slim. Eventually he miraculously found a free room there which was actually very nice. This experience is completely unacceptable for several reasons. Firstly what kind of hotel doesn't accept foreign credit cards? Secondly why isn't there a back up system should the machine go down. Luckily we got sorted but this could have very easily left us with no where to sleep. Thirdly why is there no training given to the night staff to deal with a situation like this and why was there no one on call who could help? Fourthly I've complained on the ibis website and they couldn't even be bothered to reply to me. To be fair,the lady on the desk at the ibis budget the next day was very nice and helpful and apologetic and offered a free breakfast but I'm still extremely angry that this situation arose in the first place and Ibis need to sort out their customer service as I would only use them as a last resort again. It's not the individual staff members fault but a fault of a large company who do not care what service they offer.

Thank you for taking the time to tell us about your experience at the ibis budget Saint Dié des Vosges. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ANNE SANTINI Assistante Hôtelière

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Другие интернет-пользователи оценили наш отель

  • 204 Отзывов 8.6/10 Расположение
  • 502 Отзывов 5.6/10 Номер
  • 290 Отзывов 8.2/10 Сервис
  • 212 Отзывов 4.5/10 Чистота
  • 165 Отзывов 7.1/10 Завтрак
  • 83 Отзывов 3.4/10 Атмосфера

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