Sofitel Foshan 5성

고객 평점 (ALL 평가) 4.7/5 135 리뷰

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Sofitel Foshan - Image 2
Sofitel Foshan - Image 3
Sofitel Foshan - Image 4
3 Hebin Road South, Lecong, Shunde District, 528315 FOSHAN, China

호텔설명

호텔 추가 정보

  • Guest room with 4 different styles - Modern,Post Modern,Chinese,French

  • SOFITEL SPA

  • Highest Hotel in Foshan Area with SKY BAR at 60F overviewing Foshan City

  • 918 m² pillar less Baroque style grand ballroom - Napoleon Grand Ballroom

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호텔 위치

Sofitel Foshan

3 Hebin Road South, Lecong, Shunde District
528315 FOSHAN
China

GPS:22.9464037, 113.0894623

전화
팩스 +86 757 2927 0001

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  135 리뷰

TripAdvisor 평가  5.0/5  8,686 리뷰

Absolutely beautiful hotel

트립어드바이저 평점 5.0/5

Verity D TripAdvisor 인증 리뷰

What a beautiful hotel! We stayed on a business trip recently and it was such an amazing hotel. We were upgraded by Accor to an executive suite and it was one of the most stunning rooms I have been in. Impeccable service as well We will stay again.

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice Chen Guest Experience Manager

Good environment and service

트립어드바이저 평점 5.0/5

Carlyn H TripAdvisor 인증 리뷰

Convinent location to Lourve furniture mall. Had a good encounter and service experience by Harley on level 32 clubmiles. She recommended us a few places for dinning and we love it. Would definitely recommend to stay in Sofitel hotel for those who come to foshan.

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice Chen Guest Experience Manager

Excellent customer service

트립어드바이저 평점 5.0/5

Bryan H TripAdvisor 인증 리뷰

Attention: Hotel manager I like to congratulate the staff at Executive lounge Harley, Roxie, Tina for the excellent and outstanding service. I also like to congratulate Carroll and Justin at the concierge team for the wonderful service too. We are regular customers of Foshan Sofitel and we feel at ease and well looked after by them all. Their smiles, enthusiasm and willingness to help customers made good vibes and felt like home. Good job well done staff. Thank you once again for delivering such a great service and you all are definitely good assets for Sofitel Foshan. Congratulations once again. B. Hong Accor Platinum Member

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice Chen Guest Experience Manager

Excellent Stay

트립어드바이저 평점 5.0/5

86sumitj TripAdvisor 인증 리뷰

The staff at Sofitel tries their best to make the stay comfortable. Rona is a lovely housekeeper and so is her supervisor Ivy Zhang. The executive lounge offers nice cocktails in the evening. Harvey and Roxie at the Lounge are also very hospitable.

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice Chen Guest Experience Manager

Extremely Disappointing!

트립어드바이저 평점 2.0/5

Md I TripAdvisor 인증 리뷰

I stayed at the hotel from 27/4/2024 till 8/5/2024 The hotel is clean and the rooms were nice and spacious. BUT! When you book a stay in a hotel like Sofitel you expect more than just a nice clean spacious room, you expect a great service and professional hospitality 1- During my 12 days in the hotel i was having a hard time communicating with the whole staff because not even the reception managers knows proper english which was very shocking especially that i was been in other 5 stars hotels in china and noticed the difference where at least half the staff knew very well english and communication was very easy 2- The restaurant on the 58 th floor, on the day of my arrival i went up their to check what was for dinner It was literally three Islands of Chinese food ! And it is something i noticed throughout the hotel in general, that they do not consider foreigner guests, the next morning i went up to breakfast and the 3 islands that was full of food selections had nearly nothing that foreigners or also Halal eaters would have expect an egg station which was very slow compared to the size of the restaurant because it was only 1 person working on it , and there was exactly 2 kinds of cheese only ! 3- Room Service! The slowest i have experienced in my traveling throughout the world and the room cleaning is very poor while i am not in the room to tell them how to clean and i even tested that a couple of time to make sure if they were cleaning when i wasn’t in the room and shockingly they were just making the room up, Plus its a whole new level of challenge when you want to order food ! My simplest order was - I need a beef burger with no bacon A cup of ice And i need the order to come on a trolley table The order came - beef burger with bacon no cup of ice on a tray! After all that bad experiences with this hotel i want to point out that there were 2 absolutely amazing men that were trying to help me throughout my stay The first was Pradip which i believe was responsible for the the guest PR The most helpful and cared about every little detail to help make my stay better - from the breakfast food options to communicating with the staff to finding places to go out for shopping or anything that I actually needed and i would really hope that the hotel would get more staff like him! And the other person was Carol from the concierge a truly helpful man that even helped me on his days off or while i was out of the hotel to be able to come back since they do not have uber or barely have street taxis in foshan My rating to these two gentlemen alone was an easy 5 stars ⭐️⭐️⭐️⭐️⭐️ and i am truly thankful I would just hope that the hotel can have more staff like these two gentlemen, take in consideration the foreigner guests and improve your staffs english speaking and hospitality skills. In the photos below you can see that my breakfast was the same every single day due to the lack of options for 11 days in a row

Dear Guest, Thank you for choosing to stay at Sofitel Foshan and letting us know your feedback from the stay. I'm very sorry for the bad accommodation experience you had. Your feedback has been shared with the F&B team and rooms team, and we will adjust the food production and strengthen training of staff english proficiency and job skill. Thank you again for your sharing , looking forward to welcoming you soon. Alice Chen Guest Experience Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 791 리뷰 9.1/10 위치
  • 2,285 리뷰 9.3/10 객실
  • 4,159 리뷰 9.3/10 서비스
  • 36 리뷰 7.8/10 인터넷 가격
  • 1,371 리뷰 9.8/10 분위기
  • 1,015 리뷰 9.3/10 편의 시설
  • 746 리뷰 9.3/10 청결도
  • 690 리뷰 9/10 안락함

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Foshan 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.