ibis Styles Лондон Эксель 3 звезды

Booked this hotel as thought it was convenient for the o2 them was a little worried when I eventually realised it was across the river. In the end it was actually really easy via the train and tube to get to and from the o2. Hotel was clean, basic but quite nice. Would definitely stay again if that end of London. Must say was also very reasonable

Staff were friendly and welcoming at reception. The entire hotel was clean and the room was comfortable. The air conditioning was useful and a good quality. The hotel is in a convenient location for travelling around London.

We stayed here for one night. The staff were very helpful and professional on check in. They directed us to our room clearly.The room and shower room were very clean. The air conditioning was very efficient - thank goodness 28 degrees in London. The hotel is very convenient for the Excel centre, Passport office and just a short cable car ride to the O2. The only complaint we would have is breakfast. The buffet area is very small so with a lot of guests it was utterly chaotic. The staff could not replenish the food quickly enough. There was only one toasting machine. We had a continental breakfast which was very good with a healthy selection. We can't comment on the cooked breakfast. Would stay again if needed to go to that area.

What a great hotel with service that was excellent. I have to give a massive shout out to Joshua and amdreea who served us at the bar in the evening, great rapport with everyone, nothing too much trouble, a credit to the hotel, please pass on my thanks, if there were more staff like this in London Hotels it would be great.

On 1st August, I booked and paid for a room for the London Marathon at a price of £78.38. Today it has been cancelled and surprise surprise you can now book the same room for £166 to £239 depending on where you book - within hours of being cancelled, what a bunch of crooks. I have re-booked with another hotel and intend never to book with IBIS ever again in the future -their loss, as myself and my family use hotels a lot. I would very strongly not recommend booking with this company if you need reliability.