慕尼黑铂尔曼酒店

客户意见评级 (ALL 评级) 4.3/5 1,020 评论

慕尼黑铂尔曼酒店 - Image 1
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描述

酒店其他优惠

  • 大多数客房均设有带家具的私人露台或凉廊

  • 距地铁站 200 米,毗邻前往机场的汉莎航空特快巴士站点

  • 户外酒廊、带露台的餐厅和带海滩区的庭院

  • 坐落于英国公园附近,环境优美。靠近高速公路

  • 免费 WiFi

我们的客房

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酒店位置

慕尼黑铂尔曼酒店

Theodor Dombart Street 4
80805 慕尼黑
德国

GPS:48.17257, 11.59413

抵达和交通

酒店服务

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酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

THEOS 餐厅

THEOS 酒廊为您奉上由主厨精心烹制的本土时令美味佳肴。夏季时分,慕尼黑铂尔曼酒店的绿意庭院化身为户外绿洲,设有阳光露台与花园酒廊。宾客可在此沐浴阳光,啜饮清凉的 THEOS Spritz 或 Pullman Sour 特调饮品,尽享菜单精选的美食杰作。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  1,020 评论

TripAdvisor 评级  4.0/5  2,069 评论

Complete relaxation

Tripadvisor 评级 5.0/5

Ali M 经 TripAdvisor 认证的评论

Its very good place to stay in location i like its little far from town but it doesn't matter, the room is fantastic and the balcony this was my fourth time and more coming

Lieber Alim herzlichen Dank für Ihr positives Feedback. Es freut uns sehr, dass Ihnen die Zimmergröße, das Frühstück und die Lage unseres Hotels gefallen haben. Ihre Zufriedenheit ist unser größtes Anliegen. Ihr Pullman Munich Team

客户意见评级 4.0/5

Shaoyu Z. 情侣住宿 - 所有已确认评论

早餐不错,种类丰富。房间安静,睡得不错!下次来慕尼黑还来住。

Dear Shaoyu Z., Thank you for your kind words regarding our convenient location, breakfast variety, and the tranquil atmosphere of your room. We look forward to welcoming you back on your next visit to Munich. Best regards, Your Pullman Munich Team (JC)

Disappointing Stay – Not Worth the Brand

Tripadvisor 评级 1.0/5

GauravPrakash 经 TripAdvisor 认证的评论

We stayed as a couple for 3 nights. We chose this hotel despite its far-away location because we trusted the Pullman brand and expected comfort after long days at the Beer Fest. Sadly, it was very disappointing. 1. Our room was on the 5th floor, but there was no direct lift—had to go to the 4th, walk through a gallery, and then take another lift to the 5th. Extremely inconvenient with luggage. 2. For a king-size bed, they gave two separate single quilts. Very odd for a hotel of this level. 3. No drinking water in the room. We had to go all the way to the ground floor to fill a bottle and carry it back (again with the lift hassle). 4. No daily room cleaning. They said it was for environmental reasons, but the only way to request was via a QR code email. Even after emailing, our room was never cleaned. We booked Pullman expecting comfort and reliability, but the stay was frustrating and far below expectations. Would recommend to stay away from it.

Dear GauravPrakash, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced during your visit, as we strive to provide a comfortable and enjoyable environment for all our guests. We understand that the lift access to your room was not optimal, and we appreciate your comments regarding this matter. Your experience with the bedding arrangement is also noted; we aim to ensure our amenities meet the high standards associated with the Pullman brand, and we acknowledge that this was not the case during your stay. Regarding the availability of drinking water and daily housekeeping, we are committed to balancing guest comfort with our sustainability practices. We regret any misunderstandings that may have arisen in this context. Your feedback regarding the communication channels for requesting services is valuable, and we will take it into consideration as we continually work to enhance our guest experience. We genuinely appreciate your insights and hope you might reconsider us for a future stay. Best regards, Your Pullman Munich Team (JC)

German efficiency ???

Tripadvisor 评级 1.0/5

Sathie G Couples - 经 TripAdvisor 认证的评论

We are travelling all over Germany for a month. We started our Holiday at this hotel. The rooms are very cozy and neat. Unfortunately, the double beds are supplied with two single duvets. When we requested a duvet for a double bed we were told by a person named Rene that they simply do NOT have a double duvet and that there was nothing more he could do. He introduced himself as the assistant manager and refused to tell me his name. He was totally unhelpful, disrespectful and slammed the phone down on me. Prior to him slamming the phone down on me, I asked for his name as I wanted to report him to management and he refused to supply his name nor the contact details of his senior management. Luckily I found out his name and needed for people to know that if a hotel like this is represented by such an individual, it speaks volumes about the hotel and the service one would expect from them. My perseverance eventually got me to meet a wonderful and incredible lady named Rayna who is the housekeeping manager. She made a plan and was incredibly helpful, courteous and a credit to the Pullman Hotel.

Dear Sathie, Thank you for sharing your experience during your recent stay at Pullman Munich. We are pleased to hear that you found our rooms cozy and neat, however, we sincerely apologize for the inconvenience you faced regarding the bedding arrangement and the interaction with our staff. We strive to maintain high standards of service and it is disappointing to learn that your experience did not reflect this. Please know that we take your feedback seriously, and we will address the matter internally to ensure improvements are made. It is reassuring to hear about your positive encounter with Rayna, our housekeeping manager, and we will certainly commend her for her excellent service. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable experience in the future. Your Pullman Munich Team (AG)

Positive Experience Again

Tripadvisor 评级 4.0/5

Marizete-DT Couples - 经 TripAdvisor 认证的评论

This was our second time at this hotel. Once again, the experience was good. We checked in with Julia at reception, who was very friendly. Our room was clean and well-equipped. Every time we requested something at reception, we were promptly assisted. Check-out was very smooth. The hotel is located in a quiet residential area. There are no restaurants or bars nearby, making it a bit monotonous. It's a fifteen-minute walk to the center and a three-minute walk to the U3 and U6 stations. Next door is a small café and supermarket. We didn't have breakfast at the hotel this time. The parking garage is spacious and reasonably priced. The Pulman Hotel in Munich is worth a stay.

Dear Mariz, Thank you for sharing your positive experience with us regarding your recent stay at Pullman Munich. We are delighted to hear that you found our reception staff, especially Julia, to be friendly and that your room met your expectations for cleanliness and equipment. It is always gratifying to know that our guests feel well taken care of. We understand your comments about the surrounding area and the proximity to dining options. While our location offers a peaceful environment, we appreciate your input regarding the nearby amenities. We are glad you enjoyed the convenience of the parking garage as well. Your feedback is invaluable, and we hope to welcome you back for another enjoyable stay in the future. Your Pullman Munich Team (AG)

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其他网络用户评价我们的酒店

  • 946 评论 9.2/10 位置
  • 1,390 评论 6.8/10 房间
  • 1,016 评论 6.5/10 服务
  • 20 评论 6.6/10 上网
  • 590 评论 7.8/10 早餐
  • 562 评论 4.7/10 清洁度
  • 262 评论 4.5/10 性价比
  • 188 评论 5.9/10 食物

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