宜必思慕尼黑施瓦宾公园酒店

客户意见评级 (ALL 评级) 4.3/5 1,605 评论

信息短信

+ 13 服务

酒店其他优惠

  • 我们的酒吧全天候营业

  • 免费无线网络覆盖整个酒店

  • 空调房

  • 附近设施:英国花园、宝马世界、奥林匹亚公园、MOC 集市

  • 步行 5 分钟即可到达 23 路电车 Anni-Albers 街站,步行 12 分钟即可到达 U6 北部公墓站

酒店位置

宜必思慕尼黑施瓦宾公园酒店

Lyonel Feininger Strasse 20
80807 慕尼黑
德国

传真: (+49)89/35063199

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • SHUTTLE:  MUENCHEN NORD

  • U6:  U6 ALTE HEIDE

  • Münchner Freiheit:  23 Anni-Albers-Str

  • 乘飞机

    MUENCHEN AIRPORT 达到 29公里 / 18.02 英里

  • 乘汽车

    A9 SCHWABING (76) 达到 0.2公里 / 0.12 英里

  • 乘火车

    HAUPTBAHNHOF MUNCHEN 达到 6公里 / 3.73 英里

  • 乘火车

    MUNICH/MUENCHEN 达到 6公里 / 3.73 英里

GPS:48.179653, 11.592953

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 无限网络
  • 早餐
  • 酒吧

IBIS KITCHEN

Do you love concentrating on the important things in life? Then the ibis kitchen is perfect for you. Come and enjoy classic German cuisine in a simple atmosphere where you will feel comfortable immediately.

我们的客房

我们的 147 间空调隔音客房可为您带来无与伦比的舒适体验。设施包括可收看大量天空频道的电视、免费无线网络和可让您随时办公的多功能办公桌。

宜必思慕尼黑施瓦宾公园酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级 4.3/5

1,605 评论

TripAdvisor 评级 4.0/5

840 评论

Good hotel for travellers with a car

Tripadvisor 评级 4.0/5

Freedom322852 Couples - 23/12/2021 经 TripAdvisor 认证的评论

Good 3 star hotel. Good connection to a city center. If you come on the weekend you can park a car for free in the nearby street. Free wi-fi. Nice view of the city centre and Olympic park (incl BMW headquarters).

非常的脏!!

客户意见评级 0.5/5

赵. 单人住宿 - 22/11/2019 所有已确认评论

晚上10点钟后办的入住,虽然有信用卡作为抵押也必须先付钱!入房内一看,地毯上烟孔满满的,而且非常的脏和有很大的异味. 要求换房被告知没房了,爱住不住! 第二天早上立马办退房!!

Dear Mr. Z., I would like to offer my sincere apologies for the problems regarding the room, the house-keeping and our service. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Ibis Muenchen Parkstadt Schwabing. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Marion Keupp General Manager

非常满意!

客户意见评级 5.0/5

Stephen Z. 商务住宿 - 01/11/2019 所有已确认评论

交通便利,环境安静,卫生干净,工作人员态度友好敬业。

Dear Mr. Z., Thank you for taking the time to review your stay at Ibis Muenchen Parkstadt Schwabing. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Marion Keupp General Manager

Terrible stay

Tripadvisor 评级 2.0/5

Safari633042 Business - 23/04/2019 经 TripAdvisor 认证的评论

For the price I paid. I expected at least a decent night's sleep and a tranquil stay. The bedroom wasn't clean and there was no soap in the shower. The air con didn't work and instead of changing my room, the staff just opened the bedroom window (letting in the hot air from outside). A very condescending response from the staff. I had a terrible stay and more importantly sleep. Extremely let down.

I sincerely apologize for the deficiencies regarding the room and the air condition that unfortunately caused inconveniences for you. Sorry also to also learn that our service was less than satisfactory. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Best regards, Marion Keupp General Manager

Pleasant experience

Tripadvisor 评级 5.0/5

yandreadakis Couples - 17/10/2018 经 TripAdvisor 认证的评论

Very cozy and clean rooms. Service was very friendly. One downside is the location since you need to walk for 10 mins to get to the nearest train station but walking was such pleasant experience in Munich so it was no problem.

Thank you very much for the great remarks especially on the service. We are very pleased that you rated us highest and are delighted that you enjoyed your stay with us. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Marion Keupp General Manager

Poor hygene

Tripadvisor 评级 3.0/5

nalemu Couples - 03/10/2018 经 TripAdvisor 认证的评论

The room was not clean, there are hair in the shower. We were two people but there was just one towel. I think hotel expect from us using one towel for shower and drying our faces. Hygene was bad. And there is nothing in the room, no refrigerator no kettle. It is awkard.

I would like to offer my sincere apologies for the faults and human errors regarding the house-keeping. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with. We would love to welcome you back as our guest - also to have a chance to prove to you that we can do much better. Best regards, Marion Keupp General Manager

Service has much room for improvement

Tripadvisor 评级 3.0/5

860dissatisfied55 Business - 21/06/2018 经 TripAdvisor 认证的评论

I arrived late because of the misinformation I got from the hotel when I called BEFORE I booked the hotel. The hotel was much further from my meeting venue than what I was told. Nevertheless, since I prepaid the room, I hurriedly checked in and left my luggage in my room because I needed to eat at the hotel restaurant before it closes. After the meal, I told the same lady who checked me in within the same hour that I thought I got one bed instead of two beds even though I booked a 2-bed room. She replied that I should have told her immediately when I checked in. How would I know since that my reservation was for 2 beds. I replied that I just hurriedly left my luggage by the door in order to make it to the hotel restaurant on time. She said then that my request for 2 beds was not guaranteed and was at the discretion of the hotel. I countered that I booked specifically a 2-bed room and prepaid it and that the hotel should have st aside the room already since they already were paid. She dismissively said that she has no 2-bed room and to wait until tomorrow when they have more rooms. Then she turned her attention to someone else. So much for their 15-minute service guarantee! I was then asked by a man of Asian heritage how he can help me. I started telling him what the problem was but he had to go to their office midway. At this point, the first front-desk person said that he cannot help me because he was a contractual only. What a thing to say about your co-worker! Resigned to the fact that I had no choice but to wait until the next day. The front-desk manager initially was on the defensive but when she heard all that transpired (or it could be that a line to be served had formed and she wanted to conclude the discussion) she essentially waived the meals I had and gave me complimentary breakfasts. I thanked her for the service recovery. My things were transferred to a different room while I was out. The rest of the stay (5 nights) was uneventful except that a pair of someone else' dirty socks clearly visible underneath a platform between the desk and the bed was in the new room. Housekeeping did not see it when they cleaned the room BEFORE my stuff was transferred. Since Housekeeping was gone already by the time I returned in the early evening, I thought they would take care of it. However, the socks laid there until I checked out. On the last day, my room was not cleaned despite a request to the front desk (I left at noon).

Thank you for your very detailed feedback. I would like to offer my sincere apologies for the problems regarding the check-in and the house-keeping. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Marion Keupp General Manager

Best and friendliest service ever!!

Tripadvisor 评级 5.0/5

vanessa719 Solo travel - 05/10/2017 经 TripAdvisor 认证的评论

To be receiving such an excellent service during Oktoberfestzeit-Time was really unexpected. All my special requests were met and I really enjoyed my stay. The room was great as well! The hotel is a bit far out but easy to access by U-bahn and a taxi stand is right outside the hotel.

Wow!! On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the loveley remarks on the staff. It is rewarding for us to know when or hotel property and services leave you fully satisfied. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Marion Keupp General Manager

Weekend Stay

Tripadvisor 评级 5.0/5

richarddJ9950MI Friends getaway - 24/05/2017 经 TripAdvisor 认证的评论

I would like to thank all the staff at Ibis Munich Parkstadt Schwabing for making my colleague and I welcome during the Munich High End show weekend. This was obviously a busy time, but everything ran smoothly and efficiently. Although one of the lifts was somewhat tempremental, delays were fairly minimal. A particular mention should be made of the food, which was of excellent quality both at breakfast and dinner. Waiting service was also to be commended. All in all, I would have no hesitation in recommending this hotel. It is some distance from Munich Zentrum (approx 7km) but with a shuttle bus laid on for the show, getting around was easy.

On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the recommendation. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. I will gladly pass on your commentso my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Marion Keupp General Manager

Excellent Service=

Tripadvisor 评级 5.0/5

souhailm2017 Business - 04/05/2017 经 TripAdvisor 认证的评论

Have always enjoyed booking this hotel for my stays in Munich. Customer service is great and were very helpful. They always made sure that to immediately handle any request I had. I always enjoyed having breakfast and dinner at the hotel. Will surely book a room again for my future short stays in Munich.

It was our pleasure to have you as our guest again! Thank you so much for the stellar review and the great remarks on the breakfast and especially on the staff. We are very glad, that you are satisfied with our hotel and our service – and you can enjoy your stay every time.We hope to welcome you as our guest soon again. Best regards, Marion Keupp General Manager

Nice hotel shame about the WIfi

Tripadvisor 评级 3.0/5

487SimonE Business - 17/04/2017 经 TripAdvisor 认证的评论

I had a good stopover stay in this hotel but the Wifi just did not work at all! I was on the tenth floor and the room was good and the breakfast fine. It is walking distance to the U Bahn and close to lots of local businesses. I would stay again but lets hope they get the Wifi working next time. The Wifi just refused to dole out IP addresses.

We are delighted that you enjoyed your stay with us and the breakfast in particular. But we regret that your experience with the Wi-Fi did not meet your expectations; please allow us to express our sincerest apologies. Please be assured that we review the appropriate measures to solve the problem. We hope to welcome you as our guest again. Best regards, Marion Keupp General Manager

Great service, my expectations were exceeded

Tripadvisor 评级 5.0/5

Miriam P Business - 03/04/2017 经 TripAdvisor 认证的评论

I stayed at the Ibis Parkstadt for business purposes in the area, so for me the hotel's location was great. I'm quite pleasantly surprised about the service Ibis offers! 24h reception and F&B service among other services that are not standard for this class of hotel. I requested a quiet room and that was absolutely the case. The staff was very friendly and didn't let me wait for check-in. The restaurant offered a nice variety of dishes, value for money was good and the food tasted great. The only thing I wasn't happy about was the internet speed. There was an option to pay for wifi though, which supposedly offered faster internet. I didn't try this option. I'd highly recommend this hotel and especially the friendly staff. I will definitely stay at other Ibis hotels in the future.

Our team is honored to receive such positive feedback - a definite highlight in our daily tasks. I would like to thank you for your stellar review, the excellent rating. the amazing remarks on the staff and the highly recommendation. I will gladly pass on your review to my team. We really hope to be able to welcome you again as our guest. Best regards, Marion Keupp General Manager

Sub-par quality

Tripadvisor 评级 3.0/5

pinaki-ghatak Business - 08/03/2017 经 TripAdvisor 认证的评论

Hotel room had no fridge, bathroom had no amenities. Most annoying was chargig EUR 11 for sub-par food for breakfast like coffee and croissants. SKIP the breakfast. The fact that restaurant was being renovated, and there was not much around eating places, unless you have a car, made it very difficult to find a decent place to eat.

Thank you for your feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. I feel very bad for the inconveniences you had to deal with - I would like to offer my sincere apologies for the problems regarding the renovation of our restaurant. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Marion Keupp General Manager

Really good value

Tripadvisor 评级 5.0/5

789louisel Business - 03/03/2017 经 TripAdvisor 认证的评论

Room was clean. Breakfast excellent. Hotel is very well positioned for local amenities and attractions and within easy reach of the centre of Munich. Provided a good base for sightseeing. Staff helpful.

We are much obliged to you for the excellent assessment, the great feedback and the big praise for the breakfast, the staff and the value. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. We hope your next visit will be as pleasant as the previous one. Yours sincerely, Marion Keupp General Manager

Great!

Tripadvisor 评级 5.0/5

denisgN8491DR Business - 30/01/2017 经 TripAdvisor 认证的评论

I traveled with Colleges in Munich at the exhibition. We chose this hotel because we trust Ibis. Lived 4th day. During his stay there was not any problem! IFollowing trip definitely stop here again!!!

Thank you so much for the stellar review and the amazing feedback. We are very pleased that you enjoyed our services and your overall stay with us. We hope to welcome you as our guest soon again. Best regards, Marion Keupp General Manager

great experience

Tripadvisor 评级 5.0/5

ericsona727 Family - 08/12/2016 经 TripAdvisor 认证的评论

It was a great experience. All the staff are friendly and polite. It is important to include the breakfast. The items served and the services provided are show us the care with the guests. Although the hotel is located in a business area, the public transport is very closed. Highly recommended.

Thank you so much for this stellar review and the recommendation. We are very happy especially about the amazing remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Marion Keupp, General Manager

Worst Internet access ever

Tripadvisor 评级 3.0/5

Michel_1259 Business - 27/11/2016 经 TripAdvisor 认证的评论

For 3 days, Internet access in my room has been a nightmare preventing me to work optimally. Connection to m#connect was highly variable and difficult to establish. Then WiFi signal was highly variable with constant deconnections.

We regret that your experience with the internet did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Marion Keupp General Manager

Overnight stop

Tripadvisor 评级 3.0/5

iikwhiteplum Business - 20/10/2016 经 TripAdvisor 认证的评论

Not easy to get too train U bahn bus walk, not much around except building sites nearest restaurant €10 taxi ride but worth it steakhaus. Room very average middle 3* however clean nice breakfast friendly staff helpful. Main dislike is location unless you are on business at one of the nearby firms (Japan everywhere) You should take. A city Ibis in Munich! There is an S bahn stop not to far away if you have a map and know where you are going! So 😊 and Enjoy I was collecting my BMW X1 from BMW world, well worth a visit car or not and the factory tour is also interesting but book before your visit it is always full!

We regret that your experience with the location and the room did not completely meet your expectations; please allow us to express our sincerest apologies. Thank you very much for the psitive remarks on the breakfast and espacially on the staff. Your comments encourage us to continue to provide the best possible services for our guests. We would love to welcome you back as our guest. Best regards, Marion Keupp General Manager

Ibis Schwabing

Tripadvisor 评级 5.0/5

bell_tom1 Couples - 13/04/2016 经 TripAdvisor 认证的评论

Absolutely no problem with the hotel or facilities , would recommend and will stay here again when we return to Munich. Ideally situated for underground as it was only 10 mins stroll from the station which in turn was 15 minutes from the city centre.

I am much obliged to you for the excellent feedback and the recommendation. We are very happy, that you were satisfied with our hotel and our service - and we are looking forward to see you again. Yours sincerely, Andreas Weißauer General Manager

A pleasant stay at Ibis muenchen Parkstadt schwabing

Tripadvisor 评级 4.0/5

pinakijj Business - 08/02/2016 经 TripAdvisor 认证的评论

We(My colleague & me) stayed at this hotel from 31st Jan till 5th Feb. morning. We are very satisfied and pleased with the accomodation and service provided to us. Hospitality has reached to its new dimension. Hotel stuffs are very cooperative and nice in their behaviour. Thanks & regards to them.

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