プルマン ミュンヘン

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,022 件のレビュー

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テオドール ドンバルト通り 4, 80805 ミュンヘン, ドイツ

説明

ホテルのその他の情報

  • ほとんどの客室に、家具付きのプライベートバルコニーまたはロッジア

  • 地下鉄駅まで200メートル、空港行きルフトハンザ エクスプレスバスも至近

  • 屋外ラウンジ、テラス付きレストラン、ビーチエリアのある中庭

  • イギリス庭園に近い美しいロケーション 高速道路からのアクセスも便利

  • 無料の Wi-Fi

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ホテル所在地

プルマン ミュンヘン

テオドール ドンバルト通り 4
80805 ミュンヘン
ドイツ

GPS:48.17257, 11.59413

電話番号
ファックス +49 89 360996900

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

THEOS RESTAURANT（テオス レストラン）

「THEOS Lounge」では、地元の自家栽培の食材を使ってシェフが腕を振るった自慢の料理をお楽しみいただけます。夏には、プルマン ミュンヘンの緑豊かな中庭が、サンテラスとガーデン ラウンジのある屋外のオアシスにその姿を変えます。降り注ぐ陽の光を浴びながら、「THEOS」特製の冷たいスプリッツやプルマン特製サワーを片手に、お好みの逸品料理をメニューからご堪能いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,022 件のレビュー

トリップアドバイザーの評価  4.0/5  2,069 件のレビュー

Complete relaxation

トリップアドバイザーの評価 5.0/5

Ali M トリップアドバイザー認証口コミ

Its very good place to stay in location i like its little far from town but it doesn't matter, the room is fantastic and the balcony this was my fourth time and more coming

Lieber Alim herzlichen Dank für Ihr positives Feedback. Es freut uns sehr, dass Ihnen die Zimmergröße, das Frühstück und die Lage unseres Hotels gefallen haben. Ihre Zufriedenheit ist unser größtes Anliegen. Ihr Pullman Munich Team

Disappointing Stay – Not Worth the Brand

トリップアドバイザーの評価 1.0/5

GauravPrakash トリップアドバイザー認証口コミ

We stayed as a couple for 3 nights. We chose this hotel despite its far-away location because we trusted the Pullman brand and expected comfort after long days at the Beer Fest. Sadly, it was very disappointing. 1. Our room was on the 5th floor, but there was no direct lift—had to go to the 4th, walk through a gallery, and then take another lift to the 5th. Extremely inconvenient with luggage. 2. For a king-size bed, they gave two separate single quilts. Very odd for a hotel of this level. 3. No drinking water in the room. We had to go all the way to the ground floor to fill a bottle and carry it back (again with the lift hassle). 4. No daily room cleaning. They said it was for environmental reasons, but the only way to request was via a QR code email. Even after emailing, our room was never cleaned. We booked Pullman expecting comfort and reliability, but the stay was frustrating and far below expectations. Would recommend to stay away from it.

Dear GauravPrakash, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced during your visit, as we strive to provide a comfortable and enjoyable environment for all our guests. We understand that the lift access to your room was not optimal, and we appreciate your comments regarding this matter. Your experience with the bedding arrangement is also noted; we aim to ensure our amenities meet the high standards associated with the Pullman brand, and we acknowledge that this was not the case during your stay. Regarding the availability of drinking water and daily housekeeping, we are committed to balancing guest comfort with our sustainability practices. We regret any misunderstandings that may have arisen in this context. Your feedback regarding the communication channels for requesting services is valuable, and we will take it into consideration as we continually work to enhance our guest experience. We genuinely appreciate your insights and hope you might reconsider us for a future stay. Best regards, Your Pullman Munich Team (JC)

German efficiency ???

トリップアドバイザーの評価 1.0/5

Sathie G Couples - トリップアドバイザー認証口コミ

We are travelling all over Germany for a month. We started our Holiday at this hotel. The rooms are very cozy and neat. Unfortunately, the double beds are supplied with two single duvets. When we requested a duvet for a double bed we were told by a person named Rene that they simply do NOT have a double duvet and that there was nothing more he could do. He introduced himself as the assistant manager and refused to tell me his name. He was totally unhelpful, disrespectful and slammed the phone down on me. Prior to him slamming the phone down on me, I asked for his name as I wanted to report him to management and he refused to supply his name nor the contact details of his senior management. Luckily I found out his name and needed for people to know that if a hotel like this is represented by such an individual, it speaks volumes about the hotel and the service one would expect from them. My perseverance eventually got me to meet a wonderful and incredible lady named Rayna who is the housekeeping manager. She made a plan and was incredibly helpful, courteous and a credit to the Pullman Hotel.

Dear Sathie, Thank you for sharing your experience during your recent stay at Pullman Munich. We are pleased to hear that you found our rooms cozy and neat, however, we sincerely apologize for the inconvenience you faced regarding the bedding arrangement and the interaction with our staff. We strive to maintain high standards of service and it is disappointing to learn that your experience did not reflect this. Please know that we take your feedback seriously, and we will address the matter internally to ensure improvements are made. It is reassuring to hear about your positive encounter with Rayna, our housekeeping manager, and we will certainly commend her for her excellent service. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable experience in the future. Your Pullman Munich Team (AG)

Positive Experience Again

トリップアドバイザーの評価 4.0/5

Marizete-DT Couples - トリップアドバイザー認証口コミ

This was our second time at this hotel. Once again, the experience was good. We checked in with Julia at reception, who was very friendly. Our room was clean and well-equipped. Every time we requested something at reception, we were promptly assisted. Check-out was very smooth. The hotel is located in a quiet residential area. There are no restaurants or bars nearby, making it a bit monotonous. It's a fifteen-minute walk to the center and a three-minute walk to the U3 and U6 stations. Next door is a small café and supermarket. We didn't have breakfast at the hotel this time. The parking garage is spacious and reasonably priced. The Pulman Hotel in Munich is worth a stay.

Dear Mariz, Thank you for sharing your positive experience with us regarding your recent stay at Pullman Munich. We are delighted to hear that you found our reception staff, especially Julia, to be friendly and that your room met your expectations for cleanliness and equipment. It is always gratifying to know that our guests feel well taken care of. We understand your comments about the surrounding area and the proximity to dining options. While our location offers a peaceful environment, we appreciate your input regarding the nearby amenities. We are glad you enjoyed the convenience of the parking garage as well. Your feedback is invaluable, and we hope to welcome you back for another enjoyable stay in the future. Your Pullman Munich Team (AG)

Very Disappointing Experience – Avoid This Hotel !!

トリップアドバイザーの評価 1.0/5

Gauri C ファミリー - トリップアドバイザー認証口コミ

0.. The housekeeping service was terrible – rooms were not cleaned properly and requests for fresh towels or basic cleaning were ignored. Calling the reception was useless, as no one ever answered the phone. The staff overall was extremely unprofessional and poorly coordinated. On top of that, several members of the staff were downright rude and unhelpful when approached for assistance. It felt like no one cared about the guests or their experience. I would not recommend this hotel to anyone looking for even a basic level of service.

Dear Gauri C, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you encountered, particularly with the housekeeping service and the responsiveness of our staff. It is our priority to ensure a comfortable experience for all our guests, and we regret that we fell short in your case. Your remarks about staff professionalism and coordination have been noted, and we will review them with our team to enhance our service standards. We appreciate your input and hope for an opportunity to restore your faith in Pullman Munich in the future. Your Pullman Munich Team (AG)

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 946 件のレビュー 9.2/10 ロケーション
  • 1,390 件のレビュー 6.8/10 客室
  • 1,016 件のレビュー 6.5/10 サービス
  • 20 件のレビュー 6.6/10 インターネット
  • 590 件のレビュー 7.8/10 朝食
  • 562 件のレビュー 4.7/10 清潔さ
  • 262 件のレビュー 4.5/10 お値打ち度
  • 188 件のレビュー 5.9/10 料理

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ミュンヘンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。