プルマンミュンヘン

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 874 件のレビュー

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Theodor Dombart Strasse 4, 80805 ミュンヘン, ドイツ

説明

ホテルのその他の情報

  • ほとんどの客室にバルコニーまたはロッジアを備えています

  • 地下鉄駅から200メートル、空港行きのルフトハンザ エクスプレス バスをご利用いただけます。

  • 屋外ラウンジ、テラス付きのレストラン、ビーチセクションのある中庭

  • 英国庭園にほど近い美しい環境にあります。すぐそばには高速道路の入口が、42.1m先には地下鉄の駅があります

  • 無料のWi-Fi

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ホテル所在地

プルマンミュンヘン

Theodor Dombart Strasse 4
80805 ミュンヘン
ドイツ

GPS:48.17257, 11.59413

電話番号
ファックス +49 89 360996900

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

THEOS LOUNGE

食事、楽しみ、幸せ！レストラン「テオス」では、軽めのお食事から世界各国の名物料理までさまざまなお料理をご用意しています。夏季は、ラウンジテラスでバーベキューをお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  874 件のレビュー

トリップアドバイザーの評価  4.0/5  2,045 件のレビュー

Potential

トリップアドバイザーの評価 2.0/5

Paul B ファミリー - トリップアドバイザー認証口コミ

Strange. Have stayed here many times. Bad experience this year and last year. Priority seems to be given to airline crews staying. Hotel needs to give a little more attention for paying customers rather than airline crews. Will look elsewhere next time

Average - not for those with high standards

トリップアドバイザーの評価 3.0/5

chateaurenaud トリップアドバイザー認証口コミ

Your opinion of this hotel will mainly depend on whether or not you are used to 4 and 5 star hotels. Personally, I usually stay in 5-star hotels, but I do occasionally stay in 4-star hotels. It is well positioned, in a residential area with greenery and above all very quiet. The outside of the building is clearly outdated, but the inside is large and rather modern. The room was fine, the bathroom had a walk-in shower and several very practical places to put your things- ideal for women like me with a lot of things. The problem is more with the service provided. Although the cleaning team came several times during our stay, the towels on the floor were not replaced. When we asked the reception to have some more, they (probably the housekeeping) just dumped them at the entrance where we put our coats and bags, literally on our things. We drank tea on the first day, and on the third day the dirty mugs were still where we left them on the desk. Do not expect the staff to do something else than making the beds and taking the towels off the floor because that's all you will get. Breakfast is basic, although I would say that even for a 4-star hotel there is too little choice. The pancakes and butter are supplied by a machine and the scrambled eggs seem to be made from powdered eggs. The fruit juices are fresh and very good. The front desk team is rarely smiling and not very friendly when you ask them for information or help. They don't seem to want to please you or to enjoy their job. I get that everyone can sometimes have a bad day but sadly it really has a negative impact on your guest experience. I think it can be an option if you are travelling for work, but otherwise, everything is just very basic and I will not recommend it to people that have high standards.

Dear Château-Renaud, Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your detailed comments and would like to address the points you have raised. We are glad to hear that you found our hotel well-positioned in a peaceful residential area with green surroundings and modern interior décor. It's great to know that you appreciated the spacious room, the walk-in shower, and the practical storage options in the bathroom. We sincerely apologize for the issues you encountered with the service provided, especially regarding the towel replacement and cleanliness of the room. Rest assured, we will address this with our housekeeping team to ensure such oversights are not repeated in the future. Your feedback regarding the breakfast variety and the attitude of our front desk team is also duly noted, and we will use it to improve our services. At Pullman Munich, we strive to provide a high standard of service to all our guests, regardless of their accustomed hotel preferences. Your comments are valuable to us as they help us enhance the guest experience and exceed expectations. We hope you will consider giving us another opportunity to showcase the true hospitality and service excellence we are known for. Warm regards, Your Pullman Munich Team (AG)

Don't lose it if you are going to travel to Munich

トリップアドバイザーの評価 5.0/5

Alireza E トリップアドバイザー認証口コミ

Wonderful hotel Clean and nice Very welcoming and helpful staff Special thanks to a receptionist gentleman ( Hirad) Buffet breakfast was delicious and had a variety of different foods and breads. Less than a minute to metro station to catch a line to city center( old town)

Convenient but not great

トリップアドバイザーの評価 2.0/5

Rob M トリップアドバイザー認証口コミ

Stayed two nights as the hotel was convenient for our plans in Munich and getting to the airport. Standard large city hotel with a nice reception area. Unfortunately the room was quite run down and in need of work. The toilet seat wasn't attached properly and moved. The shower pressure was variable. The room generally was not cleaned well and there was mould building up in the shower area. Also, the down side of some rooms having balconies is that people tend to be out on them late at night and it's noisy.

Dear Kent, We appreciate you choosing Pullman Munich for your recent stay and taking the time to share your feedback. It is regrettable to learn that your experience did not meet your expectations. We sincerely apologize for the issues you encountered with the room condition and cleanliness. Please rest assured that we take your comments seriously and will address them with our housekeeping and maintenance teams to ensure improvements are made. While we are pleased to hear that our location was convenient for your plans, we understand the importance of a comfortable and well-maintained room for a pleasant stay. Your comments about the noise from balconies are duly noted, and we will explore ways to mitigate such disturbances in the future. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that reflects the high standards we strive to maintain. Warm regards, Your Pullman Munich Team (AG)

Organised hotel which plays by the Accor rules

トリップアドバイザーの評価 5.0/5

pekao ファミリー - トリップアドバイザー認証口コミ

We stayed for three nights as family of three adults. It was last hotel in our multi country trip and by far the best. I am gold Accor member and I got all benefits here: upgrade to junior suite (it was allocated prior without asking), free drinks (for all of us, not just me) and late checkout (we had late afternoon return flight). This year I was questioning whether it is worth staying loyal to Accor as these hotels often ignore elite members but Pullman Munich is playing by the rules. I really appreciated that and recommend this hotel for other elites and to everyone else as this is fantastic property. Location is away from the centre but you are right by U6 metro and you will reach main attractions within 10 min. You can buy family day ticket for just 17 Euros at the machine. You have lovely bakery, Edeka supermarket and pharmacy virtually at the door step. DM drugstore is 15 min walk. We had a dinner in a bar in the first night and we arrived after 10 pm and it was tasty with pleasant and prompt service. Junior suite had mini bar included with plenty of soft drinks included. Bathroom had a bathtub which is a bonus in German hotels. Most rooms have balconies and opening windows. It is quiet at night. Bed is comfortable - I was waking up without usual back pain and bedding is high quality so you don’t sweat at night. It is my pleasure to give this hotel rare five star review. They made our stay really comfortable and I am really grateful. It was my third hotel stay in Munich and by far the best! Thank you!

Dear pekao, Thank you for choosing to stay at Pullman Munich during your recent visit to the city. We are delighted to hear about your positive experience and that you found our hotel to be organized and in adherence to Accor rules. It is truly rewarding to know that as a gold Accor member, you appreciated the benefits extended to you, such as the upgrade to a junior suite, complimentary drinks, and a late checkout to accommodate your travel schedule. Your recognition of our efforts to prioritize our elite members is greatly valued. We are pleased to learn that you found our location convenient, with easy access to the U6 metro and close proximity to key attractions. Your detailed description of the nearby amenities like the bakery, supermarket, and pharmacy is very helpful for future guests. It is fantastic to hear that you enjoyed the dining experience at our bar and that the service was both pleasant and prompt. Your positive comments about the junior suite, including the complimentary mini bar, bathtub in the bathroom, comfortable bedding, and the peaceful environment with balconies, are truly appreciated. We strive to provide a comfortable and relaxing stay for all our guests, and we are glad to know we succeeded during your visit. We appreciate your recommendation and are honored to receive your rare five-star review. It was a pleasure hosting you, and we look forward to welcoming you back to Pullman Munich in the future. Thank you once again for your kind words. Best regards, Your Pullman Munich Team (AG)

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。