プルマンミュンヘン

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 887 件のレビュー

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説明

ホテルのその他の情報

  • ほとんどの客室にバルコニーまたはロッジアを備えています

  • 地下鉄駅から200メートル、空港行きのルフトハンザ エクスプレス バスをご利用いただけます。

  • 屋外ラウンジ、テラス付きのレストラン、ビーチセクションのある中庭

  • 英国庭園にほど近い美しい環境にあります。すぐそばには高速道路の入口が、42.1m先には地下鉄の駅があります

  • 無料のWi-Fi

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ホテル所在地

プルマンミュンヘン

Theodor Dombart Strasse 4
80805 ミュンヘン
ドイツ

GPS:48.17257, 11.59413

アクセスと交通機関

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敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

THEOS LOUNGE

食事、楽しみ、幸せ!レストラン「テオス」では、軽めのお食事から世界各国の名物料理までさまざまなお料理をご用意しています。夏季は、ラウンジテラスでバーベキューをお楽しみください。

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お客様のご意見

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実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  887 件のレビュー

トリップアドバイザーの評価  4.0/5  2,051 件のレビュー

Rather average

トリップアドバイザーの評価 3.0/5

dxb_travelsmart ビジネス - トリップアドバイザー認証口コミ

Stayed here for two nights only. The room was fine, a spacious suite upgrade as Platinum member which is appreciated. Hotel itself has a strange setup across several buildings. Breakfast was rather disappointing in terms of choice and quality.

Good location cold room

トリップアドバイザーの評価 4.0/5

LeoP951 ビジネス - トリップアドバイザー認証口コミ

Good location. Metro station is 2 minutes away! Lufthansa express bus is stoping also 3 min away. Rooms are ok, but nothing to write home about. My problem was that room couldn’t be warmer than 21 degrees Celsius. Little bit too cold for me. Breakfast offering is standard for this time of the hotel!

Dear Leo, Thank you for your feedback regarding your stay at Pullman Munich. We are pleased to hear that you appreciated our convenient location and access to public transport. We understand that room temperature can be a personal preference, and we encourage guests to reach out to our team for assistance with heating adjustments during their stay. We hope to welcome you back in the future for another enjoyable experience. Your Pullman Munich Team (AG)

Potential

トリップアドバイザーの評価 2.0/5

Paul B ファミリー - トリップアドバイザー認証口コミ

Strange. Have stayed here many times. Bad experience this year and last year. Priority seems to be given to airline crews staying. Hotel needs to give a little more attention for paying customers rather than airline crews. Will look elsewhere next time

Average - not for those with high standards

トリップアドバイザーの評価 3.0/5

chateaurenaud トリップアドバイザー認証口コミ

Your opinion of this hotel will mainly depend on whether or not you are used to 4 and 5 star hotels. Personally, I usually stay in 5-star hotels, but I do occasionally stay in 4-star hotels. It is well positioned, in a residential area with greenery and above all very quiet. The outside of the building is clearly outdated, but the inside is large and rather modern. The room was fine, the bathroom had a walk-in shower and several very practical places to put your things- ideal for women like me with a lot of things. The problem is more with the service provided. Although the cleaning team came several times during our stay, the towels on the floor were not replaced. When we asked the reception to have some more, they (probably the housekeeping) just dumped them at the entrance where we put our coats and bags, literally on our things. We drank tea on the first day, and on the third day the dirty mugs were still where we left them on the desk. Do not expect the staff to do something else than making the beds and taking the towels off the floor because that's all you will get. Breakfast is basic, although I would say that even for a 4-star hotel there is too little choice. The pancakes and butter are supplied by a machine and the scrambled eggs seem to be made from powdered eggs. The fruit juices are fresh and very good. The front desk team is rarely smiling and not very friendly when you ask them for information or help. They don't seem to want to please you or to enjoy their job. I get that everyone can sometimes have a bad day but sadly it really has a negative impact on your guest experience. I think it can be an option if you are travelling for work, but otherwise, everything is just very basic and I will not recommend it to people that have high standards.

Dear Château-Renaud, Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your detailed comments and would like to address the points you have raised. We are glad to hear that you found our hotel well-positioned in a peaceful residential area with green surroundings and modern interior décor. It's great to know that you appreciated the spacious room, the walk-in shower, and the practical storage options in the bathroom. We sincerely apologize for the issues you encountered with the service provided, especially regarding the towel replacement and cleanliness of the room. Rest assured, we will address this with our housekeeping team to ensure such oversights are not repeated in the future. Your feedback regarding the breakfast variety and the attitude of our front desk team is also duly noted, and we will use it to improve our services. At Pullman Munich, we strive to provide a high standard of service to all our guests, regardless of their accustomed hotel preferences. Your comments are valuable to us as they help us enhance the guest experience and exceed expectations. We hope you will consider giving us another opportunity to showcase the true hospitality and service excellence we are known for. Warm regards, Your Pullman Munich Team (AG)

Don't lose it if you are going to travel to Munich

トリップアドバイザーの評価 5.0/5

Alireza E トリップアドバイザー認証口コミ

Wonderful hotel Clean and nice Very welcoming and helpful staff Special thanks to a receptionist gentleman ( Hirad) Buffet breakfast was delicious and had a variety of different foods and breads. Less than a minute to metro station to catch a line to city center( old town)

との提携 TripAdvisor

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