Novotel Santos Gonzaga 4성

고객 평점 (ALL 평가) 4.0/5 1,974 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Santos Gonzaga - Image 1
Novotel Santos Gonzaga - Image 2
Novotel Santos Gonzaga - Image 3
Novotel Santos Gonzaga - Image 4
Av Dona Ana Costa 473, 11060003 SANTOS, 브라질

호텔설명

호텔 추가 정보

  • Bar on the 32nd floor, with panoramic city views

  • Pet friendly (dogs and cats) - additional fee applies

  • Located between 3 shopping centers and near to the business district

  • Swimming pool, sauna on the top floor and fitness center

숙박

호텔 위치

Novotel Santos Gonzaga

Av Dona Ana Costa 473
11060003 SANTOS
브라질

GPS:-23.96527, -46.33228

전화
팩스 +55 13 3878-9700

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

365

Restaurant 365 Santos serves international cuisine for breakfast, lunch and dinner. Guests can choose between buffet and à la carte, besides being able to enjoy a tasty feijoada every Wednesday.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  1,974 리뷰

TripAdvisor 평가  4.0/5  799 리뷰

Good stay for a week, central location

트립어드바이저 평점 4.0/5

Wimv922 TripAdvisor 인증 리뷰

Stayed here for over a week and cannot complain. Clean room, good shower, good breakfast. It is easy to walk to the beach, a small mall next door and a bigger mall towards the beach. Plus plenty restaurants around. Only skipped the breakfast once on a Sunday as there was a long line, all the other days there was no wait.

BEST PLACE TO STAY

트립어드바이저 평점 5.0/5

Robespierre M TripAdvisor 인증 리뷰

Each time I come to Santos Sao Paolo I stay in this hotel not only for the location and great view also for the Great Services special in the FrontDesk, I want to mention Giovanna and Luis they made a Fantastic job the same Ana.The evening workers are so nice.

Disappointing Stay at Novotel Santos

트립어드바이저 평점 2.0/5

alessanderbr TripAdvisor 인증 리뷰

I have always had good experiences with the Novotel brand. Having stayed at multiple properties worldwide, I appreciate the consistency in quality, comfort, and value for money that the chain typically offers. However, my stay at Novotel Santos – Gonzaga was deeply disappointing and, in many respects, did not align with the standards I have come to expect from the brand. Upon arrival, the valet parking service was efficient and reasonably priced at R$35 per 24 hours, which I consider fair. The hotel’s location is also a strong point, with easy access to the beach, bars, and restaurants. At check-in, I was assisted by Roberto, whose service did not reflect the level of attentiveness and professionalism I usually receive at Accor properties. I was informed that I had been upgraded to one of the hotel’s best rooms, supposedly as a recognition of my status. However, upon entering, I immediately realized that this "upgrade" was nothing to be appreciated. The room's condition was utterly unacceptable. A strong musty odor was immediately noticeable, and upon closer inspection, I found extensive mold stains on the walls, ceiling, and even in the bathroom. Not only is this highly unpleasant, but it also raises serious concerns regarding hygiene and air quality. The flooring was in a deplorable state, with visible warping and rotting in several areas. The curtains were riddled with holes, rendering the blackout function useless—morning light seeped through, disrupting sleep. The windows were so dirty that they completely obstructed the view, diminishing what should have been one of the room’s highlights. Cleanliness was another major issue. The bed linens and pillowcases were visibly aged and stained, something that should be unacceptable for a four-star hotel. Basic amenities were also lacking upon arrival—there were no drinking glasses, coffee and not even shampoo, all of which should be standard. The room's facilities were equally disappointing. The television was outdated and small—no larger than 32 inches—without smart functions, and the hotel did not even have an HDMI cable available at reception. Considering the room’s overall condition, I cannot help but question how this property maintains its four-star rating. If this was one of the hotel’s "best rooms," I shudder to think what the standard rooms must be like. Despite these shortcomings, a few positive aspects deserve mention. The service at the bar was one of the few highlights of my stay. Although the bar itself is quite simple, with a minimal setup, the experience was elevated by Igor, whose exceptional mixology skills and warm personality made the visit worthwhile. This was, without a doubt, the worst Novotel I have ever stayed at. The level of deterioration, the lack of attention to detail, and the uninspiring service at check-in made this a frustrating experience. This property has great potential, but it requires urgent improvements to align with the standards expected from the Novotel brand.

위치도 좋고 무엇 보다 안전항 곳에 있어서 좋습니다. 친절한 스태프들도 매우 좋구요.

고객 평점 4.5/5

이원상 비즈니스 - 전체(All) 통지 확인

단기 출장으로 왔다가 의도치 않게 2주 이상 머무르고 있는데 전반적으로 매우 만족합니다. 무엇 보다 상권 및 해변과 가까운 위치인데다 안전한 곳에 있어 좋습니다. 다음에도 산토스에 올 일이 있으면 이곳에 머물겠습니다.

Good location

트립어드바이저 평점 5.0/5

andreltreis Couples - TripAdvisor 인증 리뷰

Hotel is really well located and close to the beach! Service is great and great room with sea view! Close restaurants where you can enjoy during the day and night, you have the option to choose between lot of cuisine as you have Mexican, kind of English pub style nearby and Japanese and Lebanese, all located in walk distance by the street side of the hotel(Rua Tolentino Filgueiras) you will find all there. Well worth it!

Exmo Senhor (a) andreltreis, Agradecemos os seus comentários no seguimento da sua estada no Novotel Santos Gonzaga. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Victtoria Pereira Sub Gerente Novotel Santos

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 502 리뷰 9.4/10 위치
  • 1,173 리뷰 4.2/10 객실
  • 997 리뷰 7.2/10 서비스
  • 12 리뷰 4.8/10 인터넷 가격
  • 633 리뷰 2.4/10 청결도
  • 578 리뷰 8.5/10 조식
  • 407 리뷰 3.7/10 안락함
  • 268 리뷰 4.7/10 편의 시설

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.