이비스 스타일 캔버라 4성

트립어드바이저 평점 3.0/5 1,343 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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203 Goyder Street, 2604 나라분다, 호주

호텔설명

호텔 추가 정보

  • 무료 및 무제한 고속 Wi-Fi

  • 무료 객실 내 영화 및 엔터테인먼트 시스템

  • Restaurant 203: 현대식 요리, 간단한 스낵 및 새롭게 재해석된 전통 요리

  • 1인 여행객, 커플, 가족 또는 단체 여행객 모두를 위한 안락한 침대 구비

  • 올 인클루시브 컨퍼런스 패키지

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호텔 위치

이비스 스타일 캔버라

203 Goyder Street
2604 나라분다
호주

GPS:-35.339149, 149.148612

전화
팩스 +61 2 6239 6310

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

RESTAURANT 203

비 계약 사진

Hotel is host to the 203 Restaurant, offering modern Australian cuisine. Offering a diverse Buffet selection and scrumptious À la carte dishes. A variety of hearty soups, healthy salads, traditional pastas & mouthwatering desserts.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

TripAdvisor 평가  3.0/5  1,343 리뷰

Great service and check in experience

트립어드바이저 평점 5.0/5

Luke W TripAdvisor 인증 리뷰

We had a few issues with check in on the booking.com side but the lady at check in (I wish I got her name) was so great finding us another room and ensuring everything was smooth So to whoever checked us in on Saturday 25/1 at around 3pm thank you 😊

Dear Luke, Thank you so much for your kind feedback. We're so sorry to hear about the issues you encountered with the check-in process. We're glad that our team was able to assist and ensure everything was smooth for you. Your appreciation truly means a lot to us. We’ll be sure to pass along your thanks to the staff member who helped you. We hope to welcome you back soon. Thank you Kind Regards, Dipesh Subedi Hotel Manager Ibis Styles Canberra

Awful!!!

트립어드바이저 평점 1.0/5

Chloe v TripAdvisor 인증 리뷰

Absolutely awful. I will never go to this hotel again, and I have been to many in my lifetime. We arrived at 2.30pm. Upon arrival the lady at the reception was lovely. She checked me in and gave me the key. We booked a family room. 2 adults and 3 boys (15, 11 & 8). When we came in we couldn't believe what we were seeing. All the rooms are the same, for 1 person, 2 people, family, deluxe, it's all the same. The only difference is that they stuff the rooms full with beds. You can't move without bumping into anyone. We booked the room for 4 nights, but i couldn't do this for one. The curtains had holes, and the room wasnt clean. And tiny is an understatement. My husband and myself walked down to the reception and explained and showed photos of the curtain and told them we can't stay there at all. I believe the manager came over and told me had a different room he wanted to show us. He showed us and again the same issue, tiny. I told him no, and then he said we have a 2 bedroom apartment. I told him we'd have a look. When we had a look, we agreed it was ok to do for 4 days. The breakfast buffet is ok, but it never gets cleaned. The hallway doesn't get vaccuumed there was a "hot" chip in the hallway the day we arrived and today an hour ago it was still there. Our room hasn't been serviced. I've asked them to do it yesterday, and they didn't do it, i told them today, and asked again for today and still they hadn't done it. We don't have clean towels or clean sheets, not a vacuum has gone through it. This is absolutely awful. I told the manager again today and he said he would let someone come by at 5.30pm and now it's 7.11pm and still no one has arrived. We had breakfast this morning, the table we sat at was still dirty. The lady who was "helping" just sat there, when I told her the table needed a clean, she handed me the towel and the spray to clean it. Yes I had to do it. She sat there and hardly moved in her hoodie. We paid $1007 for 4 nights, and its an absolute waste of money to stay here. I do NOT recommend staying here at all. Never.

Dear Cholev07, Thank you for sharing your feedback. We genuinely appreciate your detailed account of your experience, and we are truly sorry that we did not meet your expectations. It’s always our goal to provide a clean, comfortable, and welcoming environment, and we regret that we fell short in several areas during your stay. We’re pleased to hear that you had a positive interaction with our receptionist upon check-in, but we understand that the room did not meet your needs or expectations, particularly in terms of space and cleanliness. We’re sorry for the inconvenience caused by the condition of the curtains and the overall cleanliness of the room. This is certainly not the standard we aim for, and we have shared your feedback with our housekeeping team to ensure that future guests experience the cleanliness they deserve. Regarding the breakfast area, we apologize for the issues you encountered with the cleanliness of the tables and the hallway. We will address this with our team to ensure a more thorough and timely cleaning routine moving forward. We also regret that your room was not serviced as requested, and we understand how frustrating this must have been for you. Please know that we are looking into this matter to ensure that all guest requests are handled promptly and effectively. We value your feedback as it helps us improve, and we hope you will consider giving us another opportunity to provide the quality experience you expect from us. Should you wish to discuss your stay further or require any assistance, please don’t hesitate to reach out directly to me on hotel number and asked for me. Thanking you again. Kind Regards, Dipesh Subedi

Tired and unloved

트립어드바이저 평점 1.0/5

Diane L TripAdvisor 인증 리뷰

The good part of this hotel is its location, wifi and it is cheap. It is definitely not a place I would consider 4 star. I suggest it is a 2 star hotel. The room was.ok but we had to request new bedding as the topper mattress was terribly stained with what appeared to be chunks of vomit! We showed reception a photo and the cover was replaced. We booked because the hotel had a pool and when we took the three littlies for a swim the pool was closed "for the day". Which extended for the full duration of our stay. We saw many other family groups going to the pool. The hotel looked tired and unloved. We would not advise staying here.

Dear Diane, Thank you for taking the time to share your feedback. We're glad to hear that you found the hotel's location, Wi-Fi, and value for money to be positive aspects of your stay. However, we deeply regret the issues you encountered with the cleanliness of the room and the condition of the mattress topper. We take cleanliness and comfort very seriously, and I apologize for the oversight. I’m glad we were able to address the issue promptly by replacing the bedding, but I completely understand how this impacted your experience. I also regret that the pool was closed during your visit. Unfortunately, the pool underwent unexpected maintenance, which resulted in its temporary closure. We understand how disappointing this must have been for your family, especially as you had booked with the intention of using it. We will ensure better communication in the future regarding such matters. We appreciate your feedback on the overall condition of the hotel, and I can assure you that we are actively working on improvements to address the concerns you've raised. Your comments are valuable as we strive to provide a better experience for our future guests. Thank you again for sharing your thoughts, and we hope you’ll consider giving us another chance to provide you with a more comfortable and enjoyable stay in the future. Kind Regards, Dipesh Subedi

never back again

트립어드바이저 평점 1.0/5

Roshan S TripAdvisor 인증 리뷰

one of the worst hotel we ever stayed in Australia. didn't change bedsheets ,pillow case , everything is broken, tv doesnt work, there is no toilet paper etc . we paid for breakfast but they said everything finished even before they closed and breakfast area was dirty .

Dear Roshans, Thank you for sharing your feedback. I’m genuinely sorry to hear that your experience with us was disappointing, and I sincerely apologize for the issues you encountered during your stay. It is certainly not the standard we aim to uphold, and I understand your frustration with the cleanliness and maintenance issues you mentioned, such as the bedding, broken amenities, and the TV not working. Additionally, I’m truly sorry that we fell short in providing a proper breakfast experience, especially when you had already paid for it. This is unacceptable, and I’ve already shared your feedback with our team to ensure that these issues are addressed immediately. Your concerns about the cleanliness of the breakfast area and the availability of essential items like toilet paper are also being taken seriously, and we will be looking into our housekeeping and operational procedures to ensure that these matters do not happen again. We value your feedback, as it helps us improve our services, and I hope you’ll consider giving us another opportunity to provide you with the experience you expected during your stay. If you would like to discuss this further, please feel free to contact me directly. Kind Regards, Dipesh Subedi

Don't waste your money

트립어드바이저 평점 1.0/5

Yayayayayayay TripAdvisor 인증 리뷰

From the moment I walked into the moment I checked out i felt like my skin was crawling! Check In: When I Checked in the "Concierge" was rude and had no issue swearing just in normal conversation and was playing heavy metal over the foyer speaker as she doesn't like the standard "Sh*t" to which I just ignored. Room: When I entered my room, I was hit it the face with a very stagnate wet smell, the floor was stained the curtains were ripped and had a weird discoloration to them as if they were used to wipe something up. The queen bed looked clean but upon inspection it had been remade with dirty linen so I checked the single bed in the room which looked like it hadn't been used or slept in - I slept onto of the bed as I felt like I would catch something if I slept under the covers! (I asked for a new room, but they were fully booked) Because of the smell I had to leave the room and go out as it was giving me a headache. Check Out: Check out was simple enough as they had a drop box for the Key Receipt: I asked for my receipt to be emailed to me as their printer was not working at the time but once I returned to my office to clear my expenses there was no receipt and i have been trying to get in contact with the for the past 2 weeks with zero success as they never answer the phone!!!!! AVOID THIS FACILITY AT ALL COSTS

Dear Yayaya, Thank you for sharing your feedback, and we sincerely apologize for the negative experience you had during your stay. This is not the standard of service or quality we aim to provide our guests. We are sorry to hear about your check-in experience and the issues you encountered with the room. We take cleanliness and comfort seriously, and we will address the concerns you raised, including the condition of the room, the smell, and the linens. Our team should have done a better job ensuring everything was up to standard, and we deeply regret that we missed the mark. We appreciate your comments about the concierge’s behavior and will address this matter with the team to ensure that all guests feel respected and comfortable. As for the receipt, we apologize for the inconvenience caused and for the difficulty you had reaching us. We will prioritize getting your receipt sent to you as soon as possible. Again, we are truly sorry for the frustrations you experienced. We value your feedback and will work hard to make improvements. We hope you will give us another chance in the future to provide you with a much better experience. Thank you again. Kind Regards, Dipesh Subedi Hotel Manager Ibis Styles Canberra

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그 외 웹 사용자 평가 등급

  • 453 리뷰 8.4/10 위치
  • 1,242 리뷰 4.4/10 객실
  • 685 리뷰 7.1/10 서비스
  • 37 리뷰 5.8/10 인터넷 가격
  • 684 리뷰 4.8/10 안락함
  • 640 리뷰 3.1/10 청결도
  • 314 리뷰 6.4/10 조식
  • 286 리뷰 2.8/10 편의 시설

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.