Sails in the Desert - A member of Pullman Hotels 5 estrelas

Nota Tripadvisor 4.0/5 4.550 comentários

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Como funciona?
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Extras do hotel

  • The premier 5-star hotel among Australia's Ayers Rock Resorts

  • Free entertainment programme with Indigenous activities

  • After a day touring the outback, relax in the Red Ochre Spa

  • 24-hour reception and free WiFi.

  • After a day of exploring Uluru, cool off with a swim or a refreshing drink at the hotel pool.

Localização do hotel

Sails in the Desert - A member of Pullman Hotels

Yulara Drive
Ayers Rock
0872 yulara
australia

Tel: +61282968010

Fax: (+61)2/92992103

Check-in desde as 15h00

Check-out até às 10h00

  • AIRPORT SHUTTLE :  VOYAGES AYERS ROCK RESOR

  • De avião

    CONELLAN AIRPORT A 6 km / 3,73 milhas - Transporte gratuito

GPS:-25.24326, 130.984797

Serviços do hotel

ILKARI RESTAURANT

O nome Ilkari provém da palavra local Pitjantjatjara para céu. O Ilkari cria a sua filosofia gastronómica com os sabores naturais dos melhores ingredientes disponíveis sob o sol australiano. Este triunfo ganha vida com cozinhas abertas.

Serviços no hotel e nas proximidades

Check-in desde as - Check-out até às

Em resumo

  • Piscina
  • Transporte de ligação
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Serviços de catering
  • Um Restaurante
  • Um Bar
  • Pequeno-almoço
    • Bufete
  • Serviço de quartos
    • Refeições ligeiras frias
    • Refeições quentes
Reuniões/Eventos
  • 10 Salas de reunião
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Equipamentos e serviços do hotel
  • Informações do hotel
    • 228 quartos
    • 11 quartos para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • Sem quarto comunicante
    • 231 quartos para não fumadores
    • 3 pisos
  • Idiomas falados no hotel
  • Lavandaria/estacionamento assistido
    • Limpeza a seco/engomadoria
  • Wi-Fi
    • Linha de transmissão de alta velocidade
    • WIFI nas áreas comuns Custo adicional
    • WIFI no hotel Custo adicional
    • Internet de alta velocidade Custo adicional
  • Ar condicionado
    • Ar condicionado
  • Instalações para pessoas com mobilidade reduzida
  • Check-in e check-out
    • Check-out expresso
  • Porteiro
    • Porteiro
  • Concierge
    • Concierge
  • Equipamento de secretária disponível
    • Auscultadores
  • Cofre na receção
    • Cofre na receção
  • Câmbio de divisas
    • Câmbio de divisas
Acesso ao alojamento
  • Transporte de ligação
    • CONELLAN AIRPORT
    • AYQ
Bem-estar
  • Outdoor pool
    • Exterior

As nossas opções de alojamento

Quartos Standard com casas de banho modernas, 2 camas individuais de tamanho Queen ou King Deluxe e espaço para até 5 pessoas. Quartos com A/C, TV, filmes "on demand", minibar e roupões. Os quartos Spa têm varandas amplas com spa ao ar livre. As suites Deluxe têm mais do dobro do tamanho dos quartos Spa e possuem áreas de estar, jantar e dormir separadas. As suites têm várias varandas com vista para o jardim e um spa coberto.

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 10

  • Capacidade máxima: 420 pessoas

  • Capacidade máxima para banquetes: 240 pessoas

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Avaliações dos nossos clientes sobre o
Sails in the Desert - A member of Pullman Hotels

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Classificação do TripAdvisor 4.0/5

4.550 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021

Great meals at Sails

Nota Tripadvisor 5.0/5

tricia13mc 26/09/2021 Avaliação com certificação TripAdvisor

Whilst we didn't actually stay at Sails in the Desert, (we stayed at Dessert gardens which is also Accor), We had a couple of really lovely meals at Sails in the desert. We enjoyed both the buffet breaky and the dinner buffet. Neither were particularly cheap, but with the 1/2 price dinner option that accor offers members it was very good value. However, I was extremely disappointed, that when we went to pay for our breaky that the hotel didn't honour the 1/2 price members deal for the breaky buffet. At $45 per person, this was then too expensive for us to go back again for another breaky. I was under the impression that all accor hotels offered all meals (except take out) 1/2 price for members.

A wonderful stay!

Nota Tripadvisor 5.0/5

jacquiwwwww 26/09/2021 Avaliação com certificação TripAdvisor

We loved the resort - beautiful room, food in the pool restaurant was a great variety of local and different ingredients that were delicious! unfortunately we didn't have time to have the buffet which we heard was fantastic! All the staff were very friendly and helpful with tour information and other enquiries. Overall we had a fantastic holiday!

Hi jacquiwwww Thank you for your lovely review and we are delighted that you so enjoyed your time with us. It will be my pleasure to share your comments directly with our team! We further thank you for choosing to visit Ayers Rock Resort. Kind Regards Todd Hunter General Manager Sails in the Desert

Magnificent paradise in the Desert

Nota Tripadvisor 5.0/5

HentyH9 21/09/2021 Avaliação com certificação TripAdvisor

Sails is truly a great experience. Close to Uluru with 5 star treatment. Staff super friendly, rooms and surrounds high standard and a great pool. The food and beverage is also of high quality and will please any taste.

Stay in Sails in Desert

Nota Tripadvisor 4.0/5

DayTrip616195 18/09/2021 Avaliação com certificação TripAdvisor

After hiring a rental car from Airport, we drove to the Cultural Centre & did a small walk at Uluru. Arriving at Sails in the Desert, the staff were very welcoming & helpful. Our room was beautifully refurbished, with modern decor aligning with the desert. Bed was extremely comfortable. All areas - pool, grounds & town square are beautifully maintained. As we had initially booked for our 45th anniversary in 2020, the manager organised a chilled bottle of wine & mineral waters sent to our room. This was a lovely & surprising gesture - greatly appreciated. Walpa Lobby Bar is an excellent place to unwind, relax with drinks & food. Mangata bar & bistro at Desert Gardens Hotel was also open & offers ala carte menu with delicious food & friendly, attentive & professional service. Highly recommend! Unfortunately the buffet at Ilkari Restaurant at $77 per head - was extremely disappointing. Limited choice & food was dry & tasteless. Our booking was for early in the evening- so was not due to being in Bain-Marie too long. We hardly ate anything - & what we did was tasteless. All meats, fish extremely dry. Because of this, I have rated overall as 4 stars for stay. Geckos cafe offers breakfast Friday to Monday, lunch & dinner all week. Kulata Academy Cafe was offers breakfast through to lunch & great coffee. Friendly staff who are training - make you feel welcomed. All staff in the complex are professional & greet guests - even the grounds staff & cleaners. Voyages own all areas in Yulura - so service is impeccable. Would highly recommend the Field of Light Star Pass.

Hi DayTrip616195 Thank you for taking the time to share such a comprehensive review of your recent stay at Sails in the Desert. We are delighted that overall you enjoyed your time with us along with your tours and activities and it will be my pleasure to share your feedback directly with our team. Your constructive comments are also greatly appreciated and will certainly be shared with our Food and Beverage team. Thank you also for your recommendations and for choosing to visit Ayers Rock Resort. Kind Regards Todd Hunter General Manager Sails in the Desert

Desert calm

Nota Tripadvisor 5.0/5

chrisd67822 08/09/2021 Avaliação com certificação TripAdvisor

A wonderful 3 day stay at Sails. Our room was large and very comfortable. The staff were really friendly and helpful. The self service guest laundry is a great feature. The only slight disappointment for us is that the restaurant is buffet only. An a la carte option featuring indigenous ingredients would have really topped off the experience.

Hi chrisd67822 Thank you for sharing your experience and we are delighted that you so enjoyed your stay at Sails in the Desert. Unfortunately, due to the current circumstances we are unable to open all of our dining venues however we do offer a range of dishes using Indigenous ingredients across all of our dining venues and we hope you were able to enjoy a selection. It was a pleasure to have you a s a guest and we thank you for choosing to visit Ayers Rock Resort. Kind Regards Todd Hunter General Manager Sails in the Desert

Luxury in the desert

Nota Tripadvisor 5.0/5

ScottL975 22/07/2021 Avaliação com certificação TripAdvisor

We stayed in a superior room for 4 nights. The room was spacious and had all the amenities required - large king size bed with comfortable pillows, large bathroom and shower, separate rest area with couch, and outside table and chairs. The garden was lovely with lots of green grass, white river gums, native shrubs and a large pool area. The food was delicious for breakfast, lunch and dinner. There were 3 options for dinner, smorgasbord in the restaurant, pool side bistro with shared plates and bare bites. The experience was worth the expense. Wouldn't stay anywhere else at Yulara. Only disappointment was not being able to use my Accor membership card for breakfast and the poolside dinner.

Hi ScottL975 Thank you for taking the time to share your feedback and we are delighted that you so enjoyed your stay with us at Sails in the Desert along with all the amenities on offer. It was certainly our pleasure to have you as guests and we further thank you for choosing to visit Ayers Rock Resort. Kind Regards Todd Hunter General Manager Sails in the Desert

Great Resort in a Fantastic Location

Nota Tripadvisor 5.0/5

Z8798VYpeterg 20/04/2021 Avaliação com certificação TripAdvisor

We could not have been happier staying at Sails in the Desert. The staff was very attentive, the room was lovely, food especially the Buffet was terrific and the facilities including the Pool was relaxing. Our only issue would be the Spa which although saying it was opened I don't think it was. We also knew the hotel and the whole resort was short staffed so we appreciated the effort they made to make our stay as good as it was thanks!

Hi Z8798VYpeterg Thank you for taking the time to share your generous feedback and we are so pleased that you so enjoyed your stay. I will be delighted to share your comments directly with our team and it was certainly our pleasure to have you as guests at Sails in the Desert. Kind Regards Todd Hunter General Manager Sails in the Desert

Best in the desert

Nota Tripadvisor 5.0/5

neyhaap 14/04/2021 Avaliação com certificação TripAdvisor

Family stay that was just perfect! From checking in to check out the reception and concierge tram made it all a breeze and the buffet breakfast is highly recommended! The Tour we got thanks to the front desk asst managers effort was wonderful. Loved it all specially our clean comfy gorgeous room and the pool!

Hi neyhaap Thank you for your lovely feedback and we are delighted that you so enjoyed your stay with us. It was certainly our pleasure to have you as guests and I will be sure to share your comments directly with our team. Kind Regards Todd Hunter General Manager Sails in the Desert

Overall very good

Nota Tripadvisor 4.0/5

mpc1133 09/04/2021 Avaliação com certificação TripAdvisor

Staff were friendly, professional and hard working as the hotel is clearly understaffed due to COVID challenges. Update of the hotel evident in modern bathrooms and furnishings. Pool well maintained although could have done with more lounge chairs. Frustrations with the only dinner option being the buffet. Meals at the bar stopped at 5.30pm to push people to more expensive buffet option but with COVID that was booked out quickly which meant going to the only other venue open for dinner in Yulara (Geckos bar/bistro). Why push people to a different venue when we would have happily stayed in-house. Not 5 star compared with capital city hotels but would definitely stay there again.

Hi mpc1133 Thank you for taking the time to share your feedback and we are so pleased that overall you enjoyed your stay at Sails in the Desert. Your additional constructive feedback is also greatly appreciated and we wish to assure you that are working to open more facilities and increase our staffing levels as quickly as possible. It was a pleasure to have you as a guest and we further thank you for choosing to visit Ayers Rock Resort. Kind Regards Todd Hunter General Manager Sails in the Desert

Disorganisation lets down great venue!

Nota Tripadvisor 3.0/5

10Raindrops 31/03/2021 Avaliação com certificação TripAdvisor

Liked our room which was however as far away from amenities as possible and we are not young!Check in was a nightmare with a very long queue.Ordered breakfast ,45 minute wait and part of order was missing.Asked for it to come but nothing arrived.Dinner in the restaurant was disappointing with “hot”food lukewarm and kangaroo pieces inedible.Oysters were the wrong side of fresh.Sounds of Silence dinner service was slow and responsible service of alcohol was not observed to the point where the man next to me got totally inebriated!On the plus side,Sails gives access to one of the greatest sights in the world,there are lots of activities in easy reach.Staff needs to up their act and food and drink prices should drop to match quality.

Hi 10Raindrops Thank you for taking the time to share your review from your recent stay and while we are pleased that you enjoyed your room it is disappointing that we were fully unable to meet expectations. Your feedback is certainly appreciated and will be shared with our team. It is our priority to provide great quality food and service in our remote destination and are areas in which we normally pride ourselves upon. While there have been some operational challenges with reopening the resort post the COVID closure our focus remains on providing the best possible experience and we therefore apologise for any inconvenience caused to you. We thank you for choosing to visit our beautiful destination as it was certainly our pleasure to have you as guests at Ayers Rock Resort. Kind regards Todd Hunter General Manager Sails in the Desert

Sails in the desert experience

Nota Tripadvisor 5.0/5

W6497JBjoed 21/03/2021 Avaliação com certificação TripAdvisor

This is definitely the pick of the pick if you want a fews days in the centre of Australia. Service and food is great, the location is terrific and what other way to finish a 42 C day if not by taking a plunge into that cristal, clear pool. It really is a home away from home. Staff is friendly and exhibit that lay back Northern Territory attitude.

Not what I expected

Nota Tripadvisor 3.0/5

Helen P 20/03/2021 Avaliação com certificação TripAdvisor

Half the resort was closed, expect to pay lots for anything. Was insect spray in our room, had to put rid on a nighttime to sleep, smell outside room, which attracted more flys, was not offered a breakfast package, pool gate not secure, waited all day for room clean, ants in room, workmen on site during the day, renovating a room, using power tools to dry cut tiles, which is a health hazard, very disappointed, breakfast was enjoyable, satchel polite

Hi Helen P We are sorry to read your stay at Sails in the Desert did not meet expectations. Providing a high quality and authentic experience is always our priority and it is therefore disappointing that we were unable to achieve it on this occasion. Our harsh desert climate does mean that we do experience more insects and wildlife than in metro areas and hence we provide as much assistance as possible to assist with guest comfort. Your additional feedback is appreciated and will certainly be shared as we continually strive to improve the overall experience. We hope that you were still able to enjoy exploring the Uluru-Kata Tjuta National Park and we thank you for choosing to visit. Kind Regards Todd Hunter General Manager Sails in the Desert

Sails in the deser

Nota Tripadvisor 5.0/5

AndyMad2021 06/03/2021 Avaliação com certificação TripAdvisor

Very good rooms clean and spacious and well air conditioned. Meals can be very expensive, Breakfast $44 each and no alternative in the hotel. At 10.30am you can order from the bar menu. Dinner has a wide variety...

Huge Room and Outdoor Area

Nota Tripadvisor 5.0/5

Bev M 27/01/2021 Avaliação com certificação TripAdvisor

All staff excellent. Room size terrific. Lucky to have a huge terrace room with Uluru view. Food good. Great modern bathroom. Furniture and equipment excellent standard. Staff booked tours for us at last minute no hassles. Close to all Yulara amenities. Very few people due to COVID19 with limited facilities open but this did not deter our holiday. Only suggestion would be a sail cloth over part of the pool to provide some shade.

Summer Break

Nota Tripadvisor 4.0/5

NTflyer2016 12/01/2021 Avaliação com certificação TripAdvisor

We had a very enjoyable 3 night stay at Sails in the Desert. Check in was nice an easy with the hotel semi recognizing my Gold Accor membership by giving up our complimentary drinks but there was no room upgrade or any other benefits. Despite no room upgrade our room was very nice with two Queen size beds and a well appointed room. The bathroom was very clean and modern with excellent toiletries. We had dinner one night at the restaurant. At $77 per head it is a very expensive buffet especially for a vegetarian like myself. My wife enjoyed the seafood but I thought it lacked vegetarian options. It was disappointing that kids are charged $25 for over 3 year olds. We did not end up having breakfast their either due to the $45 price per person. The pool was nice as were the grounds and inside areas. Would happily stay there again especially since you can get very reasonably priced food at the local supermarket.

Sails in the Desert (of customer satisfaction)

Nota Tripadvisor 3.0/5

PaulGiorgi 22/11/2020 Avaliação com certificação TripAdvisor

Hi all, To be frank, accommodation and restaurant were OK (OK but not exceptional), but the customer service was a disaster. Our room was not ready in due time (surprisingly, because the hotel was far from full capacity), concierge was not aware of our side booking (field of light) and tried to charge it on our room (while we had booked everything on the Ayers Rock website), during the check-out, some of the previous guest bills were charged on our room (with no signature or a different from mine), it took nearly 30 min to fix that out and we were close to miss the plane. Unfortunately Sails was the only hotel open in Yulara at the time, if you have the choice, choose another one (which sadly may belong also to the Accord group….).

Hi PaulGiorgi thank you for taking the time to share your feedback from your stay at Sails in the Desert and we are very sorry to read that we were unable to fully meet your expectations. Providing friendly and efficient service is our priority and it is therefore most disappointing to read that this was not your experience. We certainly apologise for the problems you experienced and we wish to reassure you that we are working as hard as possible in difficult operational circumstances to reopen facilities and increase our staffing levels as quickly as possible after our COVID enforced closure. We hope that you were still able to enjoy exploring the Uluru-Kata Tjuta National Park and we thank you for choosing to visit Ayers Rock Resort. Kind Regards Todd Hunter General Manager Sails in the Desert

Best place in the NT

Nota Tripadvisor 5.0/5

borriechris 22/10/2020 Avaliação com certificação TripAdvisor

We loved it. The grounds have been done up, the rooms renovated, staff were as polite as ever, this has to be the best place in the NT. Despite COVID dropping the numbers down that was definitely not a bad thing for us. Thankyou.

Hi borriechris Thank you for your lovely comments and we are delighted that you so enjoyed your recent visit to Sails in Desert. It was certainly our pleasure to have you as guests and look forward to an opportunity to welcome you back again in the future. Kind Regards Todd Hunter General Manager Sails in the Desert

family week away to the red centre

Nota Tripadvisor 5.0/5

gpmillar Family - 17/12/2019 Avaliação com certificação TripAdvisor

great location, spacious room, quiet and great friendly service. staff very happy to help. Food was great. Best buffet breakfast i have ever had. So fresh and great variety. Buffet dinner was amazing, great chocolate fountain, and lots of options available. Other food outlets a little pricey, but only a 5 minute walk to town square.

Hi gpmillar Thank you for sharing your experience at Sails in the Desert and we are delighted that you and the family enjoyed your time with us. It was certainly our pleasure to have you as guests at Ayers Rock Resort. Kind Regards Todd Hunter General Manager Sails in the Desert

Oasis

Nota Tripadvisor 4.0/5

869sunshine Family - 12/12/2019 Avaliação com certificação TripAdvisor

Three night stay in December-warm by 11am. Had to rise early but time enough to enjoy buffet breakfast which was great. Close to both Uluru and Olgas so perfect. The "Resort" has limited eating options and can get expensive but fine for three days-has an IGA. Pool area nice. Renovations expected for 2020 sound good as rooms a bit tired in ways. Fridge in rooms and A/C good. Windows open. Great break away!

Hi 869sunshine Thank you for sharing your positive and constructive feedback from your recent stay at Sails in the Desert and we are so pleased that overall you so enjoyed your stay with us. It was a pleasure to have you as a guest and we further thank you for choosing to visit Ayers Rock Resort for your break. Kind Regards Todd Hunter General Manager Sails in the Desert

Great place & great location

Nota Tripadvisor 4.0/5

kd743 Couples - 23/09/2019 Avaliação com certificação TripAdvisor

Everything was great at this hotel , we had some minor service issues with the room and a lunch but they handled it really well which was the most important part Overall a really nice place to stay , food was good and pool area was super relaxing

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