诺富特马卡萨 Grand Shayla 酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 35 评论

诺富特马卡萨 Grand Shayla 酒店 - Image 1
诺富特马卡萨 Grand Shayla 酒店 - Image 2
诺富特马卡萨 Grand Shayla 酒店 - Image 3
诺富特马卡萨 Grand Shayla 酒店 - Image 4
Jalan Charil Anwar N 28, 南苏拉威西省, 90115 马卡萨, 印度尼西亚

描述

酒店其他优惠

  • 适合公司活动和家庭活动的宴会厅

  • 在 Sky 休闲区可欣赏城市全景

  • 在 Le Square 餐厅悠闲地享用国际美食

  • 提供覆盖整个酒店的无线网络

  • 儿童俱乐部

我们的客房

酒店位置

诺富特马卡萨 Grand Shayla 酒店

Jalan Charil Anwar N 28, 南苏拉威西省
90115 马卡萨
印度尼西亚

GPS:-5.139171, 119.41429

电话
传真 +62 411 3624222

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 客房服务

SQUARE

Square 厨房为您供应正宗传统美食和国际美食。您可以在我们的酒吧里欣赏舒缓放松的音乐，尽情放松身心。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  35 评论

TripAdvisor 评级  4.8/5  2,645 评论

Disappointing stay

Tripadvisor 评级 2.0/5

lokanata 经 TripAdvisor 认证的评论

I stayed here last week and left with disappointment. I arrived at the hotel at 2.30AM due to the rescheduling of my flight. I was assisted by a cold, non communicative staff. He did his job efficiently though, but no more than that. No explanation of anything, no recognition of my Platinum status, no Platinum member perks and upgrade, not even mentioning the place and time of breakfast. I did not bother to ask since I arrived exhausted. I was allocated a room in the 12th floor. The same floor as the Executive Lounge, which the staff did not mention of course. The carpet from the elevator to the room had uneven surface, I never had this before. The room smelt bad, old and stinky. The bed was fairly good but the linen felt not fresh. The towel smelt weird too. The breakfast was pretty varied with good selection of Indonesian and Western selections. I came across an annoyed guest because there were delays in replenishing the food. During breakfast, at 09.34AM I received a notification that my booking was cancelled because the system checked me in the day after even though I have fully paid for the stay during the check in process. I brought this to the attention of the available reception staff. This issue was fixed after I followed it up to the property. Overall, a disappointing stay.

Good in Everything

Tripadvisor 评级 5.0/5

OnAir30228399859 经 TripAdvisor 认证的评论

Everything's good in here, food, services, Facilities and many More. and everything was so nice so that our night just being comfort by this hotel

Dear Our Valued Guest OnAir30228399859 We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Officer

Great Hotel

Tripadvisor 评级 5.0/5

Jaihesh G 商务住宿 - 经 TripAdvisor 认证的评论

Very nice hospitality and great staff. Excellent breakfast. Would Recommended to stay at this hotel as the Location is close to everything. Rooms are clean and staff are very attentive. Can't go wrong with this hotel Would be staying in this hotel again

Dear Mr. Jaihesh G We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Officer

bagus

Tripadvisor 评级 5.0/5

riska r 经 TripAdvisor 认证的评论

sangat memuaskan dari sisi pelayanan.. selalu dan selalu.. makanya selalu kembali kesini.. mohon dipertahankan yaaa

Kepada Bapak/Ibu 67kikya Kami sangat berterima kasih atas komentar Bappak/Ibu mengenai kunjungannya di Novotel Makassar Grand Shayla. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak/Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena telah memberitahukan pengalaman Bapak/Ibu, dan kami berharap kunjungan Bapak/Ibu berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Salam Hangat, Guest Relation Officer

Hotelnya sangat nyaman

Tripadvisor 评级 5.0/5

FarAway14103831274 经 TripAdvisor 认证的评论

Hotel yang kamarnya cozy untuk bermalam dengan keluarga gymnya 24 jam akses dan sarapannya banyak banget variasinya recomended sih untum balik lagi terutama pelayanan timnya terutama dari keramahannya mba Rifka memastikan selama staynya nyaman..

Kepada Bapak/Ibu FarAway14103831274 Kami sangat berterima kasih atas komentar Bappak/Ibu mengenai kunjungannya di Novotel Makassar Grand Shayla. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak/Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena telah memberitahukan pengalaman Bapak/Ibu, dan kami berharap kunjungan Bapak/Ibu berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Salam Hangat, Guest Relation Officer

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其他网络用户评价我们的酒店

  • 42 评论 8.8/10 位置
  • 273 评论 9.2/10 房间
  • 339 评论 9.5/10 服务
  • 148 评论 9.3/10 清洁度
  • 84 评论 9.2/10 早餐
  • 53 评论 8.9/10 舒适度
  • 13 评论 9.7/10 性价比

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