Sofitel Kunming 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.6/5 รีวิว 516 รายการ

Sofitel Kunming - Image 1
Sofitel Kunming - Image 2
Sofitel Kunming - Image 3
Sofitel Kunming - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • Stay at the tallest hotel in Kunming

  • Pamper yourself in our luxurious spa

  • Dine with views across Kunming

  • The tallest buffet restaurant in Kunming

  • Only one hotel has the helipad

ที่พักของเรา

สถานที่ตั้งโรงแรม

Sofitel Kunming

777 South Huan Cheng Road, Xishan District
650034 KUNMING
จีน

พิกัด:25.0223790816, 102.7014398258

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • บริการในห้อง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.6/5  รีวิว 516 รายการ

เรทติ้งบน TripAdvisor  4.9/5  รีวิว 5,286 รายการ

Love the Hotel. Not the Air - Conditioning.

คะแนนจาก Tripadvisor 2.0/5

3chentk รีวิวที่ได้รับการรับรองจาก TripAdvisor

We love the hotel, NOT the air-conditioning system. Our stay was from 1st to 7th Dec 2025. Things were nicely arranged at this 5-star hotel. However, comfort plays the most important role when it comes to creating a memorable stay. Expectations are high for our stay as it was also to celebrate the wedding anniversary. The positives go to good and quality services provided by reception, and F & B staff. The Managers lead by example. It makes a big difference when we check in, and different restaurants whether for breakfast or dinner. The main issue is the aged ventilation or air conditioning system which has totally spoilt our trip. I should have taken feedback from fellow travelers or folks who stayed here before seriously regarding this issue. My good impression on Accor group properties has taken a toll from now on having stayed at different brands of properties across Asia Pacific over the years. It does not mean previous stays do not have any issues, but not as serious or bad as this. Room assigned has been upgraded to Elite 38th floor. From the 1st night, it's clear that ventilation is having an issue. And the previous guest has opened the bathroom window despite the hotel’s gentle reminder not to do so. When checked temperature display at the thermostat, it showed 25.5 to 26.0 degrees Celsius. No matter how I adjusted it, it just stayed there and continued till the 2nd night. I had contacted the guest service which gotten “an experienced technician” which his suggestion is more on patronizing instead of solving the problem He does not think it’s an issue and not knowing people like me who have basic project management experience (at work). He asked us to consider changing rooms. It’s unbearable and affects our sleep. My wife and I started feeling unwell on the 3rd day onwards due to poor sleep quality caused by the warm temperature in the room. I spoke to the management staff at reception who assisted me before the stay and assured me it would not be an issue. He could have been upfront earlier or hinted even if opening the window may not significantly help in resolving the situation. Hoteliers need to know that not every customer wants to change rooms if things have been done right from the beginning. When you are on a week’s trip, the idea of changing rooms, and not sure if it will work or not, is not funny at all. During our discussion, I requested to have another Panasonic air purifier which helped the situation a bit. Air conditioning needs to always be on, and the housekeeping has been diligently open the window near the worktable. It continued until the day we checked out. Imagine the room is stuffy and warm, how can it not affect the sleep quality? We were in Japan, Korea or Taiwan almost yearly during winter period or like in Kunming. Day 6. We noticed the hotel maintenance team could have done something to the air conditioning when we were out. I contacted the guest service again. This time, a polite technician has explained that when temperature reaches a certain degree Celsius, the warm air or heater function will be on, and can’t be adjusted. I adjusted the thermostat temperature to 23 degrees Celsius, the display shown “heat”. When I turned it down further to 21 degrees Celsius, “cool” was displayed. However, after a few adjustments, the error message is out. The problem is still there. We checked out the next day and will not return.

Fantastic experience

คะแนนจาก Tripadvisor 5.0/5

Daydream07905690315 รีวิวที่ได้รับการรับรองจาก TripAdvisor

We love Sofitel Kunming. The staff are warm and friendly. They have a lovely attitude towards their guests. The room, breakfast and Club Millesime Floor are amazing The sunset views are gorgeous . The free standing bath was so luxurious with bath bombs and bath salts. They even held our luggage (large bags) to enable us to travel through China on the fast trains for three weeks. If we return to China in the future this will be our pick. It's simply the best experience we have had on our four month trip. We will be sad to leave.

Hotel with Great View

คะแนนจาก Tripadvisor 5.0/5

Gloria K รีวิวที่ได้รับการรับรองจาก TripAdvisor

Apparently it’s the highest building in the city, and view is great. Location is great, steps away from the metro station.

Dear Valued Guest, Bonjour! Thank you for highlighting our hotel's exceptional city views as the highest building in Kunming and our prime location steps from the metro station. We are delighted that these features enhanced your stay. At Sofitel, we take pride of blending French elegance with local charm, whether through our panoramic dining experiences on the 49th floor or the comfort of our signature MyBed collection designed for restorative rest. Your appreciation of the balance between urban convenience and elevated relaxation truly captures what we strive to offer every guest. We look forward to welcoming you back soon—perhaps for a sunset cocktail at our sky bar or to experience more of Kunming’s skyline in comfort.

So, so... Sofitel

คะแนนจาก Tripadvisor 4.0/5

Magic_Trips_2013 รีวิวที่ได้รับการรับรองจาก TripAdvisor

The brand is right, the hotel a little less so. It used to be a "luxury hotel" (for its time), but now it's an "old lady" that deserves a renovation. The so-called "club floor suites" are small, uncomfortable, and with outdated furnishings: only a junior suites. No more. On the "non-club" floors, the suites are renovated, spacious, and refurbished. The Club Millesime is spacious and has a splendid view of the lake. The food is quite good but in limited quantities (not replenished). The wines are Chinese, and the cocktails are watered down by too much ice (even when the ice should be limited: e.g., dry Martinis).

Dear Vin, thank you for your review following your recent stay with us. I appreciate your feedback on the room facilities and the Club Millesime offerings. The Junior Suites are indeed smaller than the Prestige Suites; our second suite category. I have emphasized to the team to replenish the food in the Lounge more quickly. I apologize that this has negatively affected your experience. Our housewine is indeed a Chinese label from a producer in Ningxia, called Fei Tswei. Both the white and the red receive regular praise from guests. Ningxia produces wines that are on par with those from better-known wine regions, and we are proud to offer them in our Club Lounge as well as our restaurants. I do hope we can welcome you back in the future. Kind regards, Marc

Top class 5 stars hotel in Kunming with Top Lounge team and services

คะแนนจาก Tripadvisor 5.0/5

JAT J รีวิวที่ได้รับการรับรองจาก TripAdvisor

We would like to express our heartfelt gratitude for the wonderful hospitality and excellent service we received during our stay. Every member of the team was kind, professional, and attentive, making our time here truly special, specially to Joyce Wen and her team in Club Millesime. Thank you again for your help. Thank you for making us feel so welcome and for all the small details that made our visit unforgettable. We will cherish the memories and hope to return in the future

Dear valued guest, Bonjour! On behalf of the entire team at Sofitel Kunming, we extend our deepest gratitude for your gracious and heartfelt feedback. We are truly honored to be recognized as a top-class hotel in Kunming, and it brings us immense joy to know that you felt genuinely welcomed and valued throughout your stay. Your special mention of Joyce Wen and the Club Millésime team is especially meaningful to us. We have already shared your kind words with Joyce and her colleagues as a wonderful encouragement. At Sofitel, we believe that thoughtful details and heartfelt service are at the core of creating unforgettable experiences, and we are delighted that these moments have become cherished memories for you. It would be our pleasure to welcome you back to our “home in the clouds” whenever your journey brings you back to Kunming.

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

การให้คะแนนโรงแรมของเราโดยผู้ใช้เว็บไซต์อื่น

  • 1,974 ความคิดเห็น 9.6/10 ทำเล
  • 3,562 ความคิดเห็น 9.1/10 หัองพัก
  • 5,539 ความคิดเห็น 9.5/10 บริการ
  • 20 ความคิดเห็น 8.5/10 อินเทอร์เน็ต
  • 1,882 ความคิดเห็น 8.9/10 บรรยากาศรอบๆ
  • 1,426 ความคิดเห็น 8.6/10 สิ่งอำนวยความสะดวก
  • 1,383 ความคิดเห็น 9.2/10 อาหารเช้า
  • 965 ความคิดเห็น 9.3/10 ความสะอาด

สนับสนุนโดย Trustyou

สถานประกอบการอื่นของเราที่อยู่ใกล้เคียง

ดูโรงแรมทั้งหมดของเราใน คุนหมิง