Sofitel Kunming 5성

고객 평점 (ALL 평가) 4.6/5 516 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Sofitel Kunming - Image 1
Sofitel Kunming - Image 2
Sofitel Kunming - Image 3
Sofitel Kunming - Image 4
777 South Huan Cheng Road, Xishan District, 650034 KUNMING, 중국

호텔설명

호텔 추가 정보

  • Stay at the tallest hotel in Kunming

  • Pamper yourself in our luxurious spa

  • Dine with views across Kunming

  • The tallest buffet restaurant in Kunming

  • Only one hotel has the helipad

숙박

호텔 위치

Sofitel Kunming

777 South Huan Cheng Road, Xishan District
650034 KUNMING
중국

GPS:25.0223790816, 102.7014398258

전화
팩스 +86 871 6863 9777

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  516 리뷰

TripAdvisor 평가  4.9/5  5,286 리뷰

Love the Hotel. Not the Air - Conditioning.

트립어드바이저 평점 2.0/5

3chentk TripAdvisor 인증 리뷰

We love the hotel, NOT the air-conditioning system. Our stay was from 1st to 7th Dec 2025. Things were nicely arranged at this 5-star hotel. However, comfort plays the most important role when it comes to creating a memorable stay. Expectations are high for our stay as it was also to celebrate the wedding anniversary. The positives go to good and quality services provided by reception, and F & B staff. The Managers lead by example. It makes a big difference when we check in, and different restaurants whether for breakfast or dinner. The main issue is the aged ventilation or air conditioning system which has totally spoilt our trip. I should have taken feedback from fellow travelers or folks who stayed here before seriously regarding this issue. My good impression on Accor group properties has taken a toll from now on having stayed at different brands of properties across Asia Pacific over the years. It does not mean previous stays do not have any issues, but not as serious or bad as this. Room assigned has been upgraded to Elite 38th floor. From the 1st night, it's clear that ventilation is having an issue. And the previous guest has opened the bathroom window despite the hotel’s gentle reminder not to do so. When checked temperature display at the thermostat, it showed 25.5 to 26.0 degrees Celsius. No matter how I adjusted it, it just stayed there and continued till the 2nd night. I had contacted the guest service which gotten “an experienced technician” which his suggestion is more on patronizing instead of solving the problem He does not think it’s an issue and not knowing people like me who have basic project management experience (at work). He asked us to consider changing rooms. It’s unbearable and affects our sleep. My wife and I started feeling unwell on the 3rd day onwards due to poor sleep quality caused by the warm temperature in the room. I spoke to the management staff at reception who assisted me before the stay and assured me it would not be an issue. He could have been upfront earlier or hinted even if opening the window may not significantly help in resolving the situation. Hoteliers need to know that not every customer wants to change rooms if things have been done right from the beginning. When you are on a week’s trip, the idea of changing rooms, and not sure if it will work or not, is not funny at all. During our discussion, I requested to have another Panasonic air purifier which helped the situation a bit. Air conditioning needs to always be on, and the housekeeping has been diligently open the window near the worktable. It continued until the day we checked out. Imagine the room is stuffy and warm, how can it not affect the sleep quality? We were in Japan, Korea or Taiwan almost yearly during winter period or like in Kunming. Day 6. We noticed the hotel maintenance team could have done something to the air conditioning when we were out. I contacted the guest service again. This time, a polite technician has explained that when temperature reaches a certain degree Celsius, the warm air or heater function will be on, and can’t be adjusted. I adjusted the thermostat temperature to 23 degrees Celsius, the display shown “heat”. When I turned it down further to 21 degrees Celsius, “cool” was displayed. However, after a few adjustments, the error message is out. The problem is still there. We checked out the next day and will not return.

Fantastic experience

트립어드바이저 평점 5.0/5

Daydream07905690315 TripAdvisor 인증 리뷰

We love Sofitel Kunming. The staff are warm and friendly. They have a lovely attitude towards their guests. The room, breakfast and Club Millesime Floor are amazing The sunset views are gorgeous . The free standing bath was so luxurious with bath bombs and bath salts. They even held our luggage (large bags) to enable us to travel through China on the fast trains for three weeks. If we return to China in the future this will be our pick. It's simply the best experience we have had on our four month trip. We will be sad to leave.

Hotel with Great View

트립어드바이저 평점 5.0/5

Gloria K TripAdvisor 인증 리뷰

Apparently it’s the highest building in the city, and view is great. Location is great, steps away from the metro station.

Dear Valued Guest, Bonjour! Thank you for highlighting our hotel's exceptional city views as the highest building in Kunming and our prime location steps from the metro station. We are delighted that these features enhanced your stay. At Sofitel, we take pride of blending French elegance with local charm, whether through our panoramic dining experiences on the 49th floor or the comfort of our signature MyBed collection designed for restorative rest. Your appreciation of the balance between urban convenience and elevated relaxation truly captures what we strive to offer every guest. We look forward to welcoming you back soon—perhaps for a sunset cocktail at our sky bar or to experience more of Kunming’s skyline in comfort.

So, so... Sofitel

트립어드바이저 평점 4.0/5

Magic_Trips_2013 TripAdvisor 인증 리뷰

The brand is right, the hotel a little less so. It used to be a "luxury hotel" (for its time), but now it's an "old lady" that deserves a renovation. The so-called "club floor suites" are small, uncomfortable, and with outdated furnishings: only a junior suites. No more. On the "non-club" floors, the suites are renovated, spacious, and refurbished. The Club Millesime is spacious and has a splendid view of the lake. The food is quite good but in limited quantities (not replenished). The wines are Chinese, and the cocktails are watered down by too much ice (even when the ice should be limited: e.g., dry Martinis).

Dear Vin, thank you for your review following your recent stay with us. I appreciate your feedback on the room facilities and the Club Millesime offerings. The Junior Suites are indeed smaller than the Prestige Suites; our second suite category. I have emphasized to the team to replenish the food in the Lounge more quickly. I apologize that this has negatively affected your experience. Our housewine is indeed a Chinese label from a producer in Ningxia, called Fei Tswei. Both the white and the red receive regular praise from guests. Ningxia produces wines that are on par with those from better-known wine regions, and we are proud to offer them in our Club Lounge as well as our restaurants. I do hope we can welcome you back in the future. Kind regards, Marc

고객 평점 4.5/5

Sangyun Y. 커플 - 전체(All) 통지 확인

해피아워가 좀 애매했습니다. 메뉴가 적어서요. 다른부분들은 만족했습니다.

Dear Mr. Y., Bonjour! Thank you for taking the time to share your thoughtful feedback following your recent stay at Sofitel Kunming. We truly appreciate your honest observations and are delighted to hear that you found the overall experience pleasant, with particular mention of our clean and comfortable environment. We have carefully noted your comments regarding the Happy Hour menu selection and the room upgrade experience. As a Platinum member, your satisfaction is of utmost importance to us, and we sincerely regret any disappointment caused. Please be assured that your feedback has been shared with our Food & Beverage and Front Office teams for thoughtful review as we continuously refine our offerings and recognition protocols for our loyal guests. While we were unable to immediately identify the short-haired lady in her late 30s to 40s you kindly mentioned, we have conveyed your appreciation to our entire team. It is through feedback such as yours that we are reminded of the importance of personalized and consistent service. We truly hope to have the opportunity to welcome you back and provide you with the refined, heartfelt experience that reflects both Sofitel’s French elegance and our genuine commitment to your satisfaction. Warm regards, Emmy CHENG Quality and Guest Experience Manager Sofitel Kunming

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,974 리뷰 9.6/10 위치
  • 3,562 리뷰 9.1/10 객실
  • 5,539 리뷰 9.5/10 서비스
  • 20 리뷰 8.5/10 인터넷 가격
  • 1,882 리뷰 8.9/10 분위기
  • 1,426 리뷰 8.6/10 편의 시설
  • 1,383 리뷰 9.2/10 조식
  • 965 리뷰 9.3/10 청결도

Powered by Trustyou

주변에 있는 다른 시설

쿤밍 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.