Mercure Самуи Чавенг Тана 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 931

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Описание

Особенности отеля

  • Береговой отель на пляже Чавенг

  • В пешей доступности от центральной части пляжа Чавенг

  • Бесплатный WIFI в номерах и общественных зонах

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Расположение отеля

Mercure Самуи Чавенг Тана

37/97 Moo 3 Bophut, Ко Самуи
84320 Сураттхани
Таиланд

GPS:9.517854, 100.056202

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 931

Рейтинг TripAdvisor  4.3/5  Отзывов: 946

Сертификат качества 2024

Incredible resort

Примечание: Tripadvisor 5.0/5

Alex S Реальные отзывы TripAdvisor

Thank you very much for taking the time to share such a detailed and heartwarming review of your recent stay at Mercure Samui Chaweng Beach Tana. It was a true pleasure to welcome you and your extended family, and we are delighted to learn that your experience with us was so memorable. Your kind words regarding our team's hospitality, attentiveness, and genuine care are deeply appreciated. We are proud to know that our efforts made you feel truly at home. We are equally pleased to hear that you were satisfied with your accommodation and found the deluxe beachside room to offer excellent value. It is wonderful to know that both the quality and variety of our menu met your expectations, particularly with regard to the children's offerings. Your compliments have been shared with our culinary team, who will be very encouraged by your feedback. We were genuinely sorry about your partner’s injury during your trip and hope he is now recovering well. Our team was glad to offer a small gesture of support during that time. Your recognition of this means a great deal to us. It is especially meaningful to hear that you intend to make our resort your preferred destination for future family holidays. We would be honoured to welcome you back and remain committed to providing you with exceptional experiences each and every time. Once again, thank you for your thoughtful review. We look forward to the opportunity of hosting you and your family again soon. Warm regards, Mercure Samui Chaweng Beach Tana Team

Great Hotel with a Large Pool and Beautiful Beach

Примечание: Tripadvisor 5.0/5

Crystal0780 Реальные отзывы TripAdvisor

Thank you very much for your kind and detailed review. We are delighted to hear that you enjoyed your stay with us at Mercure Samui Chaweng Beach Tana. It is wonderful to know that you appreciated our large pool, beautiful beach, and convenient location. We are also pleased that our team’s hospitality and service made a positive impression on your visit. Your recognition means a great deal to us. We are glad the room upgrade enhanced your experience, and it’s great to hear that you found the beds comfortable. Guest comfort is one of our top priorities, and feedback like yours is truly encouraging. We’re also happy to hear you enjoyed the breakfast variety and the value offered at our pool bar. It’s especially rewarding to know that the relaxed atmosphere suited your preferences and contributed to a restful stay. Thank you once again for your thoughtful comments. It would be our pleasure to welcome you back for another enjoyable visit in the future. Warm regards, Mercure Samui Chaweng Beach Tana

Великолепный отдых🦋

Примечание: отзывы клиентов 4.5/5

Iuliia Индивидуальные путешественники - Проверенные отзывы - ALL

Дорогой Гость, ССпасибо за ваш замечательный отзыв! Мы рады, что вам понравился отдых, номера, чистота, персонал и пляж. Нам очень приятно, что вы оценили атмосферу и красоту нашего отеля. Будем рады снова приветствовать вас и предоставить еще более незабываемый отдых! С уважением, Mercure Samui Chaweng Beach Tana

Totally different than what you see

Примечание: Tripadvisor 2.0/5

omrimizr Семьи - Реальные отзывы TripAdvisor

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, We take pride in providing excellent service to our customers. it's apparent in this case that we fell short that we can not complete deliver as your expected for this stay. Since hotel has 2 separate building " City building" across the street and "Beach building" on the opposite of the road with different price and facilities offer. We've tried our best to communicate with our customer including mentioned on the website that can see publicly and it's work well with majority of booking that can choose to book city building or beach building according to their needs. Hopefully we will have a chance to welcome you at deluxe building in the future in order to serve you better experience that so many of our guests have grown so fond of. Thank you once again for sharing your concern. Sincerely, Mercure Samui Chaweng BeachTana

A disappointing return - don't stay in high season

Примечание: Tripadvisor 3.0/5

Connor M Solo travel - Реальные отзывы TripAdvisor

Thank you for sharing your feedback with us. We’re truly sorry to hear that your recent stay did not meet your expectations, especially given your previous positive experiences with us. We understand your disappointment regarding the room allocation and the condition of the older building, and we apologize for not delivering the standard you had hoped for. We also appreciate your comments about the breakfast options and will certainly take them into account as we review and improve our offerings. We deeply regret that the atmosphere of the hotel did not meet your expectations during your stay and understand how this could affect your overall experience. Please know that we strive to create a comfortable and enjoyable environment for all of our guests, and we will address your concerns with our team to make the necessary improvements. We value your loyalty as a repeat guest, and we hope to have the opportunity to provide you with a more positive experience during your next visit. Thank you again for your constructive comments.

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Другие интернет-пользователи оценили наш отель

  • 683 Отзывов 8.9/10 Расположение
  • 946 Отзывов 7.7/10 Номер
  • 1 080 Отзывов 8.8/10 Сервис
  • 15 Отзывов 6.3/10 Интернет
  • 668 Отзывов 8.7/10 Бассейн
  • 551 Отзывов 7/10 Завтрак
  • 387 Отзывов 8.4/10 Чистота
  • 369 Отзывов 8.6/10 Атмосфера

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