Mercure Kooindah Waters Central Coast 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.4/5 786 Bewertungen

Bestpreisgarantie
Mercure Kooindah Waters Central Coast - Image 1
Mercure Kooindah Waters Central Coast - Image 2
Mercure Kooindah Waters Central Coast - Image 3
Mercure Kooindah Waters Central Coast - Image 4
40 Kooindah Boulevard, 2259 WYONG, Australien

Beschreibung

Hotel-Extras

  • Meisterschafts-Golfplatz, Innen- und Außenpool, Tennisplatz, Fitnessstudio, Kinderspielplatz

  • Alle Zimmer mit eigenem Balkon oder Terrasse

  • Tagungsräume und Veranstaltungsräume

  • Kostenloses Parken vor Ort

  • Zimmer mit Kingsize-Bett und Wohnungen mit 1, 2 und 3 Schlafzimmern verfügbar

Unsere Unterkünfte

Dieses Hotel buchen
Zimmer 1

Lage des Hotels

Mercure Kooindah Waters Central Coast

40 Kooindah Boulevard
2259 WYONG
Australien

GPS:-33.282806, 151.440582

Tel
Fax +61 2 4355 5700

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere nicht erlaubt
  • Shuttle
  • Restaurant
  • Rollstuhlgängig
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel

KARINYAS RESTAURANT

Karinyas bietet bei den saisonalen Menüs à la carte eine moderne Küche mit frischen, lokalen Produkten. Das Restaurant ist täglich durchgehend geöffnet. Blick auf den schönen Golfplatz und umfassende Weinkarte inkl. Weine aus lokalen Winzereien.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.4/5  786 Bewertungen

TripAdvisor-Gesamtwertung  4.0/5  846 Bewertungen

Roach motel, dirty filthy outdated, should be shut down in reality

Note Tripadvisor 1.0/5

Al S Familie - Zertifizierte TripAdvisor Bewertung

Dear Alen, Thank you for your feedback, and we’re truly sorry to hear that your experience was not what you expected. We take cleanliness and comfort very seriously, and we sincerely apologize for the issues you encountered during your stay. We want to assure you that we regularly have a professional pest control service to maintain the property, and while we are located in a bushland area, we do our best to manage the natural environment. We also take your comments regarding cleanliness seriously and will be investigating the concerns you raised about the rooms. Mould, spider webs, and dirty furniture are not acceptable, and we will ensure that these issues are addressed immediately. We understand how disappointing it must have been to feel that the photos didn’t reflect the actual experience, and we apologize for not meeting your expectations. Your feedback is incredibly important to us, and we will take the necessary steps to improve. Thank you again for sharing your thoughts, and we wish you all the best in your future travels. Kind Regards, Tim - Assistant Manager

Better options for the price!

Note Tripadvisor 2.0/5

Aret E Zertifizierte TripAdvisor Bewertung

Dear Aret, Thank you for taking the time to share such a detailed review on multiple platforms. We genuinely appreciate all feedback, as it helps us understand where we can improve and what aspects of our service may have impacted your experience. We’re sorry to hear that your stay did not meet your expectations, particularly when it comes to the comfort of the mattress, amenities, and the breakfast experience. We always aim to provide great service and ensure that our guests feel comfortable, and it's disappointing to hear that we fell short in these areas. To clarify, the stars assigned to our hotel are determined by the range of amenities and services we offer, and we understand that these should be consistently delivered to ensure a positive experience. We will certainly review your concerns around the availability of toilet paper, the breakfast service, and the pool access tag system. We will also address the staffing and communication issues you mentioned to ensure this doesn’t happen again. Regarding the Accor membership discounts, we apologize for the confusion and any miscommunication from our staff. It’s always our goal to ensure that our guests receive the benefits they are entitled to, and we’ll be reviewing staff training to avoid future misunderstandings. We understand your frustration with the pricing, and we appreciate your suggestion about aligning our services to better reflect the experience and value provided. We will take your feedback into consideration as we continue to improve our offerings. Thank you again for your review, and we truly regret that your stay with us wasn’t the enjoyable experience we strive to provide. We hope you’ll reconsider staying with us again in the future, but if not, we wish you the best in finding accommodations that better suit your expectations. Kind Regards, Tim - Assistant Manager

Shortbhop and you are home……nicely rested!

Note Tripadvisor 5.0/5

auntynell Zertifizierte TripAdvisor Bewertung

Dear Auntynell, Thank you for your lovely review. We are thrilled to hear you enjoyed a peaceful and relaxing stay with us. It is great to know that our staff, food, and service made your visit special, and the serene views of the golf course and lake added to your experience. We are glad we could provide a restful stopover on your journey, offering a perfect break before heading back into Sydney. We look forward to welcoming you back for another stay in the future. Kind Regards, Tim - Assistant Manager

Fantastic!

Note Tripadvisor 5.0/5

Ainsley C Zertifizierte TripAdvisor Bewertung

Hi Ainsley and Paul, Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your last-minute weekend getaway at Mercure Koorindah Waters. It’s fantastic to know that the resort, rooms, and especially our team made such a positive impression on you. Roisin, Larry, and Gloria will be delighted to hear your kind words. They always strive to go the extra mile, and your feedback is the best reward for their efforts. We can’t wait to welcome you back for another relaxing stay. Kind Regards, Tim - Assistant Manager

So you think running water is included in the package you are wrong

Note Tripadvisor 2.0/5

gavin w Zertifizierte TripAdvisor Bewertung

Dear Gavin, Thank you for taking the time to share your experience with us. I’m genuinely sorry to hear about the issues you faced during your recent stay, especially regarding the water disruption and the service you received. It’s great to know you enjoyed your massages at Wildfire Day Spa, and I’m pleased to hear that the treatments were to your liking. However, it’s clear that the inconvenience with the water supply and the service from some of our staff members overshadowed your stay. I apologize for any frustration this caused. We understand how important it is to be informed of any planned disruptions, and it appears we fell short in communicating this effectively. Your feedback regarding the lack of notification about the maintenance and the subsequent handling of the situation is invaluable and will be used to improve our procedures. I also regret that our team did not meet your expectations, and I will address your concerns with the staff to ensure better service in the future. Please accept our sincere apologies for the inconveniences you encountered. While it’s disappointing to hear that this experience has led you to consider other options for your future stays, I hope you might consider giving us another chance. We would love the opportunity to make things right and provide you with the exceptional experience you deserve. Thank you once again for your feedback, and we wish you all the best with your future travels. Kind Regards, Tim - Assistant Manager

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 115 Bewertungen 9.6/10 Lage
  • 464 Bewertungen 6.8/10 Zimmer
  • 444 Bewertungen 8.2/10 Service
  • 222 Bewertungen 6/10 Essen
  • 167 Bewertungen 4.8/10 Sauberkeit
  • 137 Bewertungen 5.9/10 Frühstück
  • 5 Bewertungen 5.7/10 Strand

Mit freundlicher Unterstützung von Trustyou

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  • Ich löse meine Prämien-Punkte ein

  • Ich profitiere von Vorteilen

  • Ich kann die Members' Rate nutzen

Unsere anderen Etablissements in der Nähe

Alle unsere Hotels in Wyong

Preis ab, für 1 Nacht für 1 Person in der jeweiligen Zimmerkategorie in der Nähe des Preises, ohne Zusatzleistungen, ohne Frühstück. Dieser entspricht dem niedrigsten öffentlichen Preis inklusive aller Steuern (Bei der Ankunft im Hotel können entsprechend den geltenden lokalen Vorschriften bestimmte Steuern anfallen (z.B. Kurtaxe).) für die betreffende Unterkunft, der heute auf der Website https://all.accor.com/ für einen Aufenthalt mit einer Übernachtung in den nächsten 20 Tagen gefunden wurde. Variabel je nach Zeitraum und Verfügbarkeit. Der Preis wird erst zum Zeitpunkt der Buchung garantiert. Jede Buchung (im Ausland) ist in der Währung des Landes zu zahlen, in dem sich das Hotel befindet. Es wird nur der bei der Buchung bestätigte Betrag in der Währung des Landes, in dem sich das Hotel befindet, garantiert. Sie können sich eine geschätzte Umrechnung in Ihre Währung anzeigen lassen, diese ist jedoch nicht vertraglich bindend. Bei der Zahlung kann Ihre Bank Ihnen Bankgebühren und/oder Wechselgebühren in Rechnung stellen.