ibis Astana 3 estrelas

Nota clientes Avis (Classificação ALL) 4.1/5 322 comentários

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Descrição

Extras do hotel

  • WIFI de alta velocidade gratuito em todo o hotel

  • Boa localização

  • Estacionamento gratuito

  • Pequeno-almoço a partir das 04:00 e pequeno-almoço tardio até ao 12:00

  • São permitidos animais de estimação

As nossas opções de alojamento

Localização do hotel

ibis Astana

38 Tauelsizdik Ave, Kazakhstan
010000 NUR SULTAN (ASTANA)
Cazaquistão

GPS:51.138706, 71.465475

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião

IBIS KITCHEN

Hora do almoço/jantar? Desfrute de pratos excelentes do menu à la carte. Durante a estadia no hotel, embarque numa viagem gastronómica no nosso restaurante ibis Kitchen. Aberto 7 dias por semana, das 12:00 às 23:00

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.1/5  322 comentários

Classificação do TripAdvisor  4.0/5  214 comentários

Very very overpiced

Nota Tripadvisor 1.0/5

evgenyo2023 Avaliação com certificação TripAdvisor

Disgusting place. I booked a "premium" room but I was very disappointed. If my room was a "premium" I'm really sorry for guests with "casual" rooms... Cracking floors, old kettle, no bar or fridge. Just an old bed and shower are all that I have. Windows can't be opened and at the same time, A/C can't heat the room. It's just COLD in a room. Don't use breakfast here, it's overpriced cheap food, you can get breakfast twice for the same price and it would be good. 0/10 it must be 15$ per night, but the hotel administration pretends a lot...

Dear guest, I'm very sorry to hear about your disappointing experience in our hotel. It sounds like we did not meet your expectations, and I apologize for any inconveniences you faced during your stay. Your feedback is important to us, and we take it seriously. We are committed to providing quality services to our guests, and it appears that we fell short in your case. I will ensure that your comments about the room and breakfast are shared with the relevant teams for review and improvement. We aim to continuously enhance our services and make necessary changes to provide a better experience for our guests. Once again, I apologize for your experience, and I appreciate you sharing your feedback. If you have any further comments or concerns, please feel free to let us know. We hope you'll consider giving us another chance in the future to provide a more enjoyable stay. Thank you for bringing this to our attention.

Good hotel with nice team

Nota Tripadvisor 5.0/5

myronzabigaylo Negócios - Avaliação com certificação TripAdvisor

Nice welcoming by the team, I had luck to have a room with window that can be opened to get some fresh air. Despite the renovation that was ongoing it was quite and comfortable stay. Location was fine for me as my business meetings were close to the hotel and at the hotel, in the lobby bar.

Dear guest, Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our hotel and had positive interactions with our team. It's wonderful that you were able to have a room with an openable window, allowing you to enjoy fresh air. We're glad that despite the ongoing renovations, your stay remained comfortable and peaceful. We're also pleased to know that our location was convenient for your business meetings both within the hotel and nearby. It's great to see that our lobby bar served its purpose for your needs. Thank you for choosing our hotel, and we look forward to welcoming you back for another pleasant stay.

Excellent

Nota Tripadvisor 5.0/5

Milana K Avaliação com certificação TripAdvisor

One of the best business hotel in Astana. I stayed here during 5 days because of my work trip. Good location, very helpfull and kind staff, nice city view, clean accommodation, bed was so cozy. Highly recommended.

Dear Milana, Let us thank you for choosing ibis Astana and your review. We are happy to know that you enjoyed the stay in our hotel. We will be glad to welcome you again.

Does the job for its price

Nota Tripadvisor 3.0/5

990MatthieuL Negócios - Avaliação com certificação TripAdvisor

The staff is very friendly, and the Accord standard are respected. The room are equipped as per Ibis standards. I cannot have negative to say. I just had the feeling that the hotel is getting a bit old.

Dear guest, We are very appreciate for your comments. I will share you review with my team. We work for it every day, so thank you very much. Looking forward your next stay!

Hotel economico perto do centro de convenções

Nota Tripadvisor 3.0/5

RMSA02 Negócios - Avaliação com certificação TripAdvisor

Hotel bom para o que necessitávamos, com suite de ótimo tamanho. Restaurante com boa comida mas de padrão médio. Tivemos problemas ao pagar no restaurante e não quiseram colocar a conta junto com a hospedagem. No check out tivemos problemas também por erro do hotel e tivemos que pagar com CC sendo que queríamos pagar tudo em dinheiro

Thank you for the time taken to write your review. We really appreciate all the good comments regarding your stay and the quality of service. The reception take payment only for the services provided. Perhaps, you were asked to pay upon check-in due to the ibis standards. Hope your next stay will be as pleasant as previous one.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 140 comentários 9.1/10 Localização
  • 369 comentários 5.2/10 Quarto
  • 276 comentários 8.9/10 Serviço
  • 26 comentários 6.7/10 Internet
  • 169 comentários 4.3/10 Conforto
  • 131 comentários 7.2/10 Pequeno-almoço
  • 125 comentários 6.9/10 Limpeza
  • 54 comentários 1.9/10 Comodidades

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