ibis Astana 3 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 316 comentários

Garantia do
melhor preço
ibis Astana - Image 1
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38 Tauelsizdik Ave, Kazakhstan, 010000 NUR SULTAN (ASTANA), Cazaquistão

Descrição

Extras do hotel

  • WIFI de alta velocidade gratuito em todo o hotel

  • Boa localização

  • Estacionamento gratuito

  • Pequeno-almoço a partir das 04:00 e pequeno-almoço tardio até ao 12:00

  • São permitidos animais de estimação

As nossas opções de alojamento

Localização do hotel

ibis Astana

38 Tauelsizdik Ave, Kazakhstan
010000 NUR SULTAN (ASTANA)
Cazaquistão

GPS:51.138706, 71.465475

Telefone
Fax +7 7172 70 82 22

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião

IBIS KITCHEN

Hora do almoço/jantar? Desfrute de pratos excelentes do menu à la carte. Durante a estadia no hotel, embarque numa viagem gastronómica no nosso restaurante ibis Kitchen. Aberto 7 dias por semana, das 12:00 às 23:00

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.2/5  316 comentários

Classificação do TripAdvisor  4.0/5  216 comentários

Ibis with Bathrobes but no Wifi

Nota Tripadvisor 3.0/5

ZenHealer7 Avaliação com certificação TripAdvisor

I have stayed in Ibis all over the world and like their budget oriented value offering. However, I have never stayed in such a spacious room as here. It came with bathrobes and slippers but no wifi. My room was changed twice but still no wifi and I finally gave up using my expensive hotspot. Also, this hotel is located on the Right Bank while all important landmarks are on the Left. Further, as in this part of the world, breakfast is pathetic with industrial quality fare focused on the local carnivores. Even the coffee tasted like gutter water.

Нормальный отель три звезды но не более.

Nota Tripadvisor 3.0/5

Александр М Avaliação com certificação TripAdvisor

Останавливались в данном отеле на четыре ночи , у нас был двухместный номер Luxury, в одной половине двухспальная кровать ,а в другой раскладывающий диван, два санузла. В принципе по номеру всё устроило , но грязные рамы между окнами немного портили впечатление, а также номера данной категории находятся около лифта и некоторые гости забывают о том , что ночь и могут громко разговаривать проходя мимо вашего номера. В отеле как я понял постоянно останавливаются экипажи самолетов , они могут заселиться посреди ночи чем вызывать неудобство другим постояльцам отеля. Завтраки в отеле самые обычные. Рядом есть продуктовые магазины и вполне приличный и недорогой ресторан Столичная трапеза. По расположению до центра минут 40-50 пешком, хотя понятие центр у всех разное. Посмотрел отзывы по отелю , в основном положительные отзывы написали те у кого одна публикация. В моём отзыве сугубо личное мнение. Астана очень понравилась, спасибо за гостеприимство.

Уважаемый гость, Благодарим вас за такой подробный обзор вашего пребывания в нашем отеле! Мы рады, что в целом ваш номер вас устроил, и вы оценили его удобства. Прошу прощения за неудобства с грязными рамами между окнами и шумом от лифта. Ваш отзыв поможет нам улучшить наш сервис и предотвратить подобные ситуации в будущем. Относительно вопроса с экипажами самолетов, мы обязательно примем это во внимание и постараемся сделать все возможное, чтобы минимизировать любые возможные неудобства для наших гостей. Мы рады, что вам понравился наш город, и вы наслаждались вашим пребыванием. Благодарим вас за выбор нашего отеля и за ваше честное мнение. Мы надеемся видеть вас снова в нашем отеле при следующем посещении города!

Very very overpiced

Nota Tripadvisor 1.0/5

evgenyo2023 Avaliação com certificação TripAdvisor

Disgusting place. I booked a "premium" room but I was very disappointed. If my room was a "premium" I'm really sorry for guests with "casual" rooms... Cracking floors, old kettle, no bar or fridge. Just an old bed and shower are all that I have. Windows can't be opened and at the same time, A/C can't heat the room. It's just COLD in a room. Don't use breakfast here, it's overpriced cheap food, you can get breakfast twice for the same price and it would be good. 0/10 it must be 15$ per night, but the hotel administration pretends a lot...

Dear guest, I'm very sorry to hear about your disappointing experience in our hotel. It sounds like we did not meet your expectations, and I apologize for any inconveniences you faced during your stay. Your feedback is important to us, and we take it seriously. We are committed to providing quality services to our guests, and it appears that we fell short in your case. I will ensure that your comments about the room and breakfast are shared with the relevant teams for review and improvement. We aim to continuously enhance our services and make necessary changes to provide a better experience for our guests. Once again, I apologize for your experience, and I appreciate you sharing your feedback. If you have any further comments or concerns, please feel free to let us know. We hope you'll consider giving us another chance in the future to provide a more enjoyable stay. Thank you for bringing this to our attention.

Good hotel with nice team

Nota Tripadvisor 5.0/5

myronzabigaylo Negócios - Avaliação com certificação TripAdvisor

Nice welcoming by the team, I had luck to have a room with window that can be opened to get some fresh air. Despite the renovation that was ongoing it was quite and comfortable stay. Location was fine for me as my business meetings were close to the hotel and at the hotel, in the lobby bar.

Dear guest, Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our hotel and had positive interactions with our team. It's wonderful that you were able to have a room with an openable window, allowing you to enjoy fresh air. We're glad that despite the ongoing renovations, your stay remained comfortable and peaceful. We're also pleased to know that our location was convenient for your business meetings both within the hotel and nearby. It's great to see that our lobby bar served its purpose for your needs. Thank you for choosing our hotel, and we look forward to welcoming you back for another pleasant stay.

Hotel economico perto do centro de convenções

Nota Tripadvisor 3.0/5

RMSA02 Negócios - Avaliação com certificação TripAdvisor

Hotel bom para o que necessitávamos, com suite de ótimo tamanho. Restaurante com boa comida mas de padrão médio. Tivemos problemas ao pagar no restaurante e não quiseram colocar a conta junto com a hospedagem. No check out tivemos problemas também por erro do hotel e tivemos que pagar com CC sendo que queríamos pagar tudo em dinheiro

Thank you for the time taken to write your review. We really appreciate all the good comments regarding your stay and the quality of service. The reception take payment only for the services provided. Perhaps, you were asked to pay upon check-in due to the ibis standards. Hope your next stay will be as pleasant as previous one.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 143 comentários 9.5/10 Localização
  • 349 comentários 5.2/10 Quarto
  • 299 comentários 8.9/10 Serviço
  • 24 comentários 7.9/10 Internet
  • 156 comentários 3.9/10 Conforto
  • 133 comentários 7.7/10 Pequeno-almoço
  • 116 comentários 7.3/10 Limpeza
  • 66 comentários 6.8/10 Atmosfera

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Todos os nossos hotéis em Nur Sultan (astana)

Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.