Mercure Koh Chang Hideaway 4성

Name: Mercure Koh Chang Hideaway | Koh Chang Hotels | all.accor.com - ALL
Address: 111,1 Moo Koh Chang Tai, Amphur Koh Chang, TRAT, KOH CHANG, 23170, TH
Telephone: +6639619111
Rating: 4.2

고객 평점 (ALL 평가) 4.2/5 346 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장

33 33장의 사진 보기

111,1 Moo Koh Chang Tai, Amphur Koh Chang, TRAT, 23170 KOH CHANG, Thailand

Mercure Koh Chang Hideaway

진정한 현지 경험을 할 수 있는 호텔

"Located within the Bailand Bay district of Koh Chang, our property offers compact rooms that feature an individual climate control, writing table and a private terrace. Enjoy a beautiful view of the ocean from your room as well, which further includes a shower, spa bathtub and toiletries. Outdoor features include a swimming pool with waterfalls as well as a poolside bar. There are fitness classes and a gym available for those who are seeking."

"American breakfast is served daily while the lounge restaurant serves international cuisine. There are also other restaurants such as Lisca Beach and Tamarin restaurant that are less than 200 meters away. Guests can also enjoy drinks at the nearby bar. Koh Chang Hideaway Hotel provides computers, a business centre and business rooms for travelling professionals. There is also a free shuttle bus service, 24-hour room service and 24-hour security.

Mr. Wichai Poolprasert, General Manager, would like to welcome you

Mr. Chaiwat Onlahoong 호텔 관리

호텔 추가 정보

Rooms overlook the ocean
American breakfast served daily
Swimming pool
"Business centre and meeting rooms "
10:00-22:30 hrs. Room Service

숙박

객실

Standard room with 1 king size bed

4명 최대
24 m² / 258 sq ft

침구 1 x 킹사이즈 베드
전망: 공원 전망 또는 산 전망
장애인 객실

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요금과 포함된 세금

1박 | 성인 1명

예약

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객실

Standard room with 2 single beds

4명 최대
24 m² / 258 sq ft

침구 2 x 싱글 베드
전망: 공원 전망 또는 산 전망

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요금과 포함된 세금

1박 | 성인 1명

예약

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객실

Superior Room with 1 king-size bed

4명 최대
50 m² / 538 sq ft

침구 1 x 킹사이즈 베드
전망: 산 전망 또는 정원쪽
가장 많은 숙소: 테라스

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요금과 포함된 세금

1박 | 성인 1명

예약

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객실

Superior Room with 2 single bed

4명 최대
50 m² / 538 sq ft

침구 2 x 싱글 베드
전망: 산 전망 또는 정원쪽
가장 많은 숙소: 테라스

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요금과 포함된 세금

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객실

Deluxe Room with 1 king-size bed, Ocean View

4명 최대
52 m² / 559 sq ft

침구 1 x 킹사이즈 베드
전망: 바다 전망 또는 수영장쪽 또는 산 전망 또는 베이 전망
가장 많은 숙소: 발코니

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요금과 포함된 세금

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예약

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객실

Deluxe Room with 2 single beds, Ocean View

4명 최대
52 m² / 559 sq ft

침구 2 x 싱글 베드
전망: 바다 전망 또는 수영장쪽 또는 산 전망 또는 베이 전망
가장 많은 숙소: 발코니

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요금과 포함된 세금

1박 | 성인 1명

예약

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객실

Deluxe Room with 1 king-size bed, Pool Access

4명 최대
50 m² / 538 sq ft

침구 1 x 킹사이즈 베드
전망: 수영장쪽
가장 많은 숙소: 테라스

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요금과 포함된 세금

1박 | 성인 1명

예약

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객실

Deluxe Room with 2 single beds, Pool Access

4명 최대
50 m² / 538 sq ft

침구 2 x 싱글 베드
전망: 수영장쪽
가장 많은 숙소: 테라스

최저 시작가 NaN € NaN THB Note

요금과 포함된 세금

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예약

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객실

Deluxe Room with 1 kingsize bed, Garden side

비 계약 사진

2명 최대
50 m² / 538 sq ft

침구 1 x 킹사이즈 베드
전망: 정원쪽

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요금과 포함된 세금

1박 | 성인 1명

예약

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객실

Deluxe Room with 2 single bed, Garden side

비 계약 사진

2명 최대
50 m² / 538 sq ft

침구 2 x 싱글 베드
전망: 정원쪽

최저 시작가 NaN € NaN THB Note

요금과 포함된 세금

1박 | 성인 1명

예약

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빌라

Pool Villa with 1 king bed, private plunge pool and terrace

4명 최대
123 m² / 1323 sq ft

침구 1 x 킹사이즈 베드
전망: 수영장쪽 또는 정원쪽
가장 많은 숙소: 프라이빗 풀

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요금과 포함된 세금

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예약

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객실

Standard room with 1 king size bed

4명 최대
24 m² / 258 sq ft

침구 1 x 킹사이즈 베드
전망: 공원 전망 또는 산 전망
장애인 객실

최저 시작가 NaN € NaN THB Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

호텔 위치

Mercure Koh Chang Hideaway

111,1 Moo Koh Chang Tai, Amphur Koh Chang, TRAT
23170 KOH CHANG
Thailand

GPS:11.988336, 102.298261

+66 39 619 111

+66 39 619 108

BANG BAO

Tourist attraction

접근: 3 km / 1.86 mi

BAI LAN BAY

Beach area

접근: 3 km / 1.86 mi

호텔 서비스

체크인 시간 : 15:00부터 - 체크아웃 시간 : 12:00까지

호텔 인근

수영장
주차장
셔틀
레스토랑
휠체어 이용 가능
피트니스 센터
Wi-Fi
에어컨
조식
바
회의실
룸 서비스

THE BAY RESTAURANT

Combining great food and service in a beautiful setting overlooking the swimming pool and sea, The Bay Restaurant serves both international and Thai cuisine.

BEACH BAR

비 계약 사진

Located at the poolside and facing the beachfront, the Beach Bar serves oriental dishes and beverages.

REEF BAR

비 계약 사진

Located on the second storey, Reef Bar is beside the main swimming pool and overlooks the sea. Stop by for a chilled glass of wine, a tasty snack or just enjoy the music. Both indoor and outside seating are available.

수영장

비 계약 사진

2 피트니스 센터

비 계약 사진

Fitness centres are located on hotel's lobby zone and beach zone which provide you with the finest equipment that will satisfy you and ensure you enjoy overlooking the Beach view. Free use of our Fitness Centres, open from 6 a.m. - 8 p.m.

Spa

비 계약 사진

Hideaway Spa is located on hotel's lobby zone where you select the treatments that best suit you and relax your wonderful day with skillful therapists and estheticians offering you extensive services. Open hour 8:30 am - 8 pm.

미팅 & 이벤트

회의실 수: 2
가장 큰 방의 표면: 378 m² / 4068.754 sq ft
최대 수용 좌석 수: 200
연회 최대 수용 인원: 150

고객 리뷰

100% 인증된 실제 투숙객 리뷰

ALL 평가 4.2/5 346 리뷰

TripAdvisor 평가 3.9/5 984 리뷰

Disappointed stay at Mercure

ZeZuKa Couples - 2025. 4. 30 TripAdvisor 인증 리뷰

I almost left after the first night—but stayed all four due to a no-refund policy. The room was far below Mercure's standard; I felt like I was in a different hotel entirely. The staff, mostly not appearing Thai, rarely offered a "sawadee kha"—only the luggage handler and security guard stood out positively. Facilities are in poor condition. The beach is a disappointment: two sea rock barriers prevent proper water circulation, resulting in murky, smelly water and muddy sand. Mercure, urgent refurbishment is needed. This beautiful location deserves much better.

Dear ZeZuKa, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely , The Management and Team Mercure Koh Chang Hideaway

Mercure KCH H - Misleading the customer

juliacsefalvay2020 Friends getaway - 2025. 3. 10 TripAdvisor 인증 리뷰

We are a successful Travel Agency ( over 28 years ) so we know exactly what we are booking. We have stayed in Mercure / Accor hotels several times in the world, this has never happened before. Shame on Mercure Koh Chang Hideway. 1/ We booked 3 standard rooms - we read every room description. Unfortunately we didn't notice that there was no balcony ( only on site ) of course they couldn't change the rooms there because the hotel was full. Although we were angry, we accepted that we were careless and so we did not have a balcony. 2/ But the view and the windows we had were a disgrace to the hotel !!! The windows of the rooms were not transparent / 1 room was . but we were looking straight at a dirty roof and wall , half a meter from the window !!! This is not written anywhere in the room description. This is a total deception of the guest Like a travel agent (1 person of 6) we visit a lot of hotels every year to give our passengers an accurate picture. Mercure should be ashamed of itself because it has refused to even acknowledge compensation. At every workshop, at every trade meeting, at every tourism exhibition, we will publish long reports on Mercure's incorrect behaviour. Photos will be attached as evidence.

Dear juliacsefalvary2020, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely , The Management and Team Mercure Koh Chang Hideaway

it was not worth the money...

Joerg L 2025. 1. 25 TripAdvisor 인증 리뷰

We have thought that we are coming into vacation in here. But we have been very disappointed. Booked a 124m² Villa with private pool and Yakuzzi. As we have checked in, there was a problem with American Express Card, which was rejected from their system. No problem, paid with VISA, even if AMEX was agreed before in reservation agreement. Having spoken with AMEX, which was a very expensive phone call to Germany, they have given information that Mercure terminal is not sending out any seller information or ID, so it was not a problem with AMEX, it was a problem with their terminal inside Mercure ! Might be they wanted to avoid because of higher commissioning rate and exchange rate with AMEX. Fully disappointed from the 124m² villa, this is only room with less than 80m², no seperate living or bedroom, even not a comfortable table or seating possibility within living room / bedroom. Within the first three nights, we could not sleep as because of the pump from the pool made a lot of noise ! This problem was solved on the fourth day from one of your technicians, pump was switched off. Swimming pool was dirty already before, but became more dirty now, so we could not use what we have paid for. In addition, water flow in bathroom basins was stocked, floor was wet all the time, also solved on fourth day from their technicians, but situation was ongoing all the time also with toilet. Warm water supply is also unacceptable, there is no warm water supply all the time, only for a few minutes within the morning or evening ! As we have have reported stucking toilet in the mornings, not flushing down, water is coming back, there was no reaction, so we had to use public toilet at the main swimming pool very often instead of our private. Further on, there is a lot of construction work noise around the villa every morning, banging at the walls, drilling, cutting works. This was not vacation, it was a nightmare we have paid a lot of money for for nine nights. Service at the beach bar is very good, but your kitchen is not able to deliver a simple burger menu as ordered three times ! Also noodles were delivered with rare meat. Was send back to kitchen and replaced, nice to have a discount on it, but we prefer to have dinner together and not alone… This place needs a lot of more maintenance… bathroom shower door handle with silicon and nearly falling down, Yacuzzi can not be used, electric control cabinet open, trash around swimming pool and in front of the entrance, swimming pool stairs and ceramics dirty… Not a holiday feeling ☹, respective not worth the money we have paid. Management was not interested in our claim which was done verbally and in a written for, did not receive any answer. They have only given a "discount" for a night which could not be used from us because of travel delays. Sorry to say after all: it was not worth the money and we have been very disappointed because of our private pool, Yacuzzi and also drainage stucks...

Dear SnowmanHamburg, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, The Management and Team Mercure Koh Chang Hideaway

Kick back & relax

Kevin B 2025. 1. 17 TripAdvisor 인증 리뷰

Dear L6661OMkevinb, Sawasdee Kha! Greeting from Koh Chang Island:) Thank you so much for your kind words and for taking the time to share your experience with us. Your gratitude means a great deal to us and serves as a reminder of why we are so passionate about creating memorable and caring experiences for our guests. We hope to welcome you back to our hotel in the near future:) Sincerely, The Management and Team Mercure Koh Chang Hideaway

Perfect stay

CarleeWilson Couples - 2025. 1. 8 TripAdvisor 인증 리뷰

We had a wonderful stay here at the Mercure Hideaway. We got the private pool villa and it was absolutely fantastic. Room was massive, comfortable bed, great facilities in the bathroom and the outdoor area was perfect. The pool was so nice we loved every part of our stay. The private beach was just beautiful, so peaceful. We ate in the hotel a few times and food was very yummy. The staff all very helpful and friendly. Lots of great spots near by to eat as well. We will definitely be returning here.

Dear CarleeWilson, Happy New Years 2025! Thank you so much for your kind words and for taking the time to share your experience with us. Your gratitude means a great deal to us and serves as a reminder of why we are so passionate about creating memorable and caring experiences for our guests. We hope to welcome you back to our hotel in the near future:) Sincerely, The Management and Team Mercure Koh Chang Hideaway

제휴 TripAdvisor

웹사용자 등급

그 외 웹 사용자 평가 등급

401 리뷰 7.6/10 위치
836 리뷰 6.9/10 객실
737 리뷰 7/10 서비스
33 리뷰 3.5/10 인터넷 가격
432 리뷰 7.2/10 해변
362 리뷰 5.6/10 청결도
274 리뷰 5/10 편의 시설
262 리뷰 7.4/10 조식

81 리뷰 7.8/10 위치
192 리뷰 6.6/10 객실
174 리뷰 7.5/10 서비스
7 리뷰 2.7/10 인터넷 가격
80 리뷰 5.3/10 청결도
76 리뷰 7.7/10 해변
49 리뷰 5.2/10 편의 시설
44 리뷰 7.4/10 조식

47 리뷰 7.6/10 위치
104 리뷰 6.9/10 객실
106 리뷰 7.5/10 서비스
52 리뷰 5.5/10 청결도
50 리뷰 7/10 해변
41 리뷰 4.8/10 편의 시설
30 리뷰 7.4/10 조식
22 리뷰 5.9/10 가격 대비 가치

14 리뷰 7.7/10 위치
32 리뷰 7.2/10 객실
17 리뷰 7.2/10 서비스
20 리뷰 7.5/10 안락함
19 리뷰 5.8/10 분위기
19 리뷰 4.8/10 편의 시설
15 리뷰 6.2/10 웰니스 센터
9 리뷰 6/10 청결도

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.

Mercure Koh Chang Hideaway 4성

호텔설명

호텔 추가 정보

숙박

Standard room with 1 king size bed

Standard room with 2 single beds

Pool Villa with 1 king bed, private plunge pool and terrace

Standard room with 1 king size bed

호텔 위치

호텔 접근 및 교통

호텔 서비스

THE BAY RESTAURANT

BEACH BAR

REEF BAR

아침밥

수영장

2 피트니스 센터

Spa

미팅 & 이벤트

고객 리뷰

웹사용자 등급