Grand Mercure Apartments Magnetic Island 4 つ星

トリップアドバイザーの評価 4.0/5 35 件のレビュー

ベストレートをお約束
Grand Mercure Apartments Magnetic Island - Image 1
Grand Mercure Apartments Magnetic Island - Image 2
Grand Mercure Apartments Magnetic Island - Image 3
Grand Mercure Apartments Magnetic Island - Image 4
146 Sooning Street, Magnetic Island, QLD, 4819 MAGNETIC ISLAND, Australia

説明

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover
Discover

ホテル所在地

Grand Mercure Apartments Magnetic Island

146 Sooning Street, Magnetic Island, QLD
4819 MAGNETIC ISLAND
Australia

GPS:-19.158526, 146.85648

電話番号
ファックス +61 7 4758 1676

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット不可
  • シャトル
  • フィットネスセンター
  • Wifi
  • エアコン
  • 会議室
  • 全館禁煙

4 プール

Ocean Front Swimming Pool (2) - Ocean View Swimming Pool (1) - Rooftop Swimming Pool (1) - Ocean View Heated Jacuzzi (1)

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

トリップアドバイザーの評価  4.0/5  35 件のレビュー

Fantastic stay at the Grand Mercure Apartments, Magnetic Island

トリップアドバイザーの評価 5.0/5

Linda M ファミリー - トリップアドバイザー認証口コミ

We thoroughly enjoyed our stay. The facilities are great, rooms are spacious and clean and there's four pools to pick from. Their customer service is excellent, I would like to make special mention of staff member Clare who is definitely an asset to the team at the Grand Mercure Apartments, Magnetic Island.

Nice views & great service

トリップアドバイザーの評価 4.0/5

AroundTheWorld1962 Couples - トリップアドバイザー認証口コミ

Spacious apartments with kitchen and a very nice view. Richelle and her team really did go the extra mile with an issue that we had (forgot our passport, credit cards and cash in the room, she noticed and moved heaven and earth to get it sent to Brisbane in time for our next international flight) and we can‘t thank her enough. All in all a nice accomodation that needs a little care and love here and there, but Richelle assured that a fresh management was tackling this

Magnetic Island Great Stay.

トリップアドバイザーの評価 5.0/5

37rossw トリップアドバイザー認証口コミ

The rooms were all modern, clean and well equipped. We also found all the staff very pleasant and helpful. The hotel has 4 pools, 2 infinity pools facing the sea in front of buildings 4 and 5 and a heated pool in building 2. Building 1 where we were staying has a rooftop pool, it can be a bit cool but gets a good amount of sunshine, the others can be in the shade for good parts of the day. I would certainly stay here again and recommend it when staying on the island.

Lovely apartment and great stay.

トリップアドバイザーの評価 5.0/5

Dianne W トリップアドバイザー認証口コミ

Stayed at the Grand Mercure for 4 nights. We had a beautiful 1 bdr resort view apartment which exceded our expectations (Apt 1204) as we had a great view of the ferry port and ocean from our balcony which we weren't expecting being a resort view and was so nice having a wine or coffee watching the ferries come and go. The staff were friendly and welcoming and the apartment was modern, spacious and clean with everything you need. Would definitely recommend.

Extremely, extremely disappointed.

トリップアドバイザーの評価 1.0/5

Sacha K トリップアドバイザー認証口コミ

I want to preface this review by saying that I don’t write bad reviews preferring to keep disappointing experiences to myself, but this one has left me no choice. Our experience at the Grand Mercure apartments in Magnetic Island was just awful. Do not believe the images on their website. There may well be apartments like this on the property but that is not what we received. Service was great on arrival, until we relayed our concerns and then service turned very frosty. We were told our apartment had a beautiful view of the mariner however on arrival in our room, we noticed a dirty big dirt pit in front of that view. The room was very dirty and looked like it had been decorated in the late 90’s. Not like the website at all. When we relayed our disappointment, we were offered another apartment that was basically just as bad and told that we could only stay in the second apartment for a few nights before we had to return to the first terrible apartment. Stains (I think was blood) on cushions, dust on skirting boards, dead bugs in the light above our bed, rusty bins, shower glass that was so caked with soap scum it looked like frosted glass, broken aircon vents, broken lamp, mouldy stained pillow inserts and to top it off a BBQ that had its own eco system growing in it. We informed the staff that we would not move back to the first apartment for the last two days of our booking and requested a refund. After being given the run around regarding the refund we finally received it over a month and a half later and only because we chased it. The whole complex is tired and the units need serious attention paid to them. There are very mixed reviews for this complex and from what we experienced I can only imagine that we were given two of the worst rooms in the complex. Do not believe the images on the website are what you are booking. New management are blaming old management and private owners of the apartments….the problems are now yours, time to fix the issues so no one else has the disappointing experience that we had.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 53 件のレビュー 9.9/10 ロケーション
  • 102 件のレビュー 5.6/10 客室
  • 45 件のレビュー 8.3/10 サービス
  • 10 件のレビュー 0/10 インターネット
  • 36 件のレビュー 2.1/10 清潔さ
  • 31 件のレビュー 3.9/10 設備
  • 7 件のレビュー 2/10 ウェルネス・温泉エリア

Powered by Trustyou

周辺の他の施設

Magnetic Islandのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。