メルキュールタウンズビル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 2,892 件のレビュー

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Woolcock Street, オーストラリア, 4812 タウンズビル, オーストラリア

説明

ホテルのその他の情報

  • Unlimited free WiFi throughout

  • Outdoor pool, floodlit tennis courts, gym access

  • Celsius Restaurant & Bar, open 7 days, breakfast, lunch & dinner

  • Indoor and outdoor conference and event spaces

  • Complimentary car parking

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ホテル所在地

メルキュールタウンズビル

Woolcock Street, オーストラリア
4812 タウンズビル
オーストラリア

GPS:-19.2709, 146.786014

電話番号
ファックス +61 7 4725 1384

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

CELSIUS RESTAURANT

We welcome you to join us at Celsius Restaurant & Bar, whether in the intimate dining room or on the poolside deck. Enjoy creative cuisine highlighting seasonal ingredients sourced from the nearby North Queensland countryside.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  2,892 件のレビュー

トリップアドバイザーの評価  3.9/5  1,286 件のレビュー

Everything was meh.

トリップアドバイザーの評価 1.0/5

Aurelia C トリップアドバイザー認証口コミ

Firstly, the staff were great, extremely friendly and helpful. Everything else is meh. If you have Sleep apnea, you better travel with an extension cord as there are no wall plugs anywhere near the beds. If you’re allergic to dust, don’t touch/go near the bedside tables, absolutely covered in dust. Rooms are old and tired, need to be brought into this century. The bathtub had what looked like wet dirt stains on it. The door handle into the room broke, and the door felt flimsy anyways. Geckos were everywere (I like geckos but some might not) Every bird in Townsville will come by, sit on the balcony railing and squawk at 5am extremely loud and since the windows/walls are thin, you hear it all. 3 mugs but only 1 spoon? When we arrived, there was barely a roll of toilet paper left on the holder, and no spares so barely enough to use overnight. The bedding was just some wadding sandwiched in between sheets, about 4-5 layers of sheets/wadding, so strange, and I sleep like a washing machine so this just didn’t work for me. The “pillow” provided was so flat it could count as no pillows provided, so I asked for a spare when I went to get more toilet paper. Add to that and our second night other guests were running and screaming and causing so much disturbance on top of the pathetic experience that I will never return.

Disappointing Stay at a 4-Star Hotel

トリップアドバイザーの評価 2.0/5

770derekj トリップアドバイザー認証口コミ

If my intention were to review an outback, dated side-of-the-road motel, I would have given this establishment a good rating. However, that is not the case; my review concerns my recent stay at a branded 4-star hotel, which unfortunately did not meet the expectations set by its rating. This hotel claims to have refurbished bathrooms, and while there have been changes, the upgrades do not reflect the level of class expected from a 4-star venue. Specifically, the use of floor-to-ceiling Laminex does not justify being labelled as a stylish renovation or improvement. Upon using the provided room amenities, I found only two cups and two water and two wine glasses in the unit. These items were mismatched, leaving the impression that the hotel sourced them from a second-hand shop rather than investing in matching glassware and crockery for its guests. The walk to the room involved traversing a red brick footpath. Many of these bricks were loose and shifted underfoot, turning what should have been a simple walkway into something of an adventure path. The check-in process was efficient but marred by an arrogant attitude from staff. In the 15 days prior to this stay, I had spent time at multiple country-style motels and 10 nights at various ACCOR-branded hotels. I can confidently state that the check-in at this hotel was the most arrogant of all, standing out for all the wrong reasons.

Overpriced

トリップアドバイザーの評価 2.0/5

Shabret トリップアドバイザー認証口コミ

Internet didnt work at all ..room was musty ..one flat pillow ..food was overpriced and very average ..nice pool area .do better for the money

nice on the outside, and nice facilities - but you dont sleep on the outside do you.

トリップアドバイザーの評価 1.0/5

Hadyn R トリップアドバイザー認証口コミ

I am extremely dissatisfied. The room was filthy, from general furniture and fittings being extremely old and worn, to the curtains being old and frayed, and not even large enough to cover the windows completely. The walls were covered in finger prints, and dings that had been plastered over, but not painted over. The floor was covered in scratches and scuff marks, there were tumble weed like hairballs with full toe nail clippings, it was disgusting. The remote control for the Air Con was literally covered in grime. Air con was old and loud. Wardrobe Doors did not open. There were fifty plus mosquitoes in the room, there were two redback (Black Widow Equivalent) spiders nesting in the corners. The entry door was old and discoloured, the hinges were rusted. The bathroom door was warped and falling apart. The bathroom window was old and should have had a blind. There are no USB points in the room, either in the wall sockets, or in the clock radios, so I could not even charge my phone. I did not sleep well at all. I stayed at the Mercure as I thought it had a recognised brand and I could rely on this to be a quality venue. My stay at the Mercure in Townsville I would have to rate as one of the worst experiences I have ever had. What makes this worst is that this was a business trip, and I did not feel comfortable enough in the room to sit at the desk, to use the non ergonomic chairs to catch up on emails. I did not feel comfortable to unpack my clothes for the next day. I simply did not want to touch any surface.

mediocre stay terrible evening meals

トリップアドバイザーの評価 3.0/5

PaulCooper76 ビジネス - トリップアドバイザー認証口コミ

room was clean, requires more pest control there were so many insects and ants in the room. housekeeping wasnt the best. restaurant was very poor very long waits and the quality of food was mediocre. staff were very helpful and friendly. breakfast lacked some cereal but the cooked food looked ok. nice selection. not sure if i would stay here again.

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。