Grand Mercure Apartments Magnetic Island 4 estrellas

Nota de Tripadvisor 4.5/5 46 opiniones

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Descripción

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Localización del hotel

Grand Mercure Apartments Magnetic Island

146 Sooning Street, Magnetic Island, QLD
4819 MAGNETIC ISLAND
Australia

GPS:-19.158526, 146.85648

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Mascotas no permitidas
  • Servicio de transporte
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Salas de reunión
  • Instalaciones libres de humos

4 piscinas

Piscina con vistas al mar (2), piscina con vistas al mar (1), piscina en la azotea (1), Bañera de hidromasaje climatizada con vistas al mar (1)

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Más información

Valoración de TripAdvisor  4.5/5  46 opiniones

Misleading pics/description of unit. Will stay again, but not in a unit managed by Jeff. Great location & view!

Nota de Tripadvisor 2.0/5

Yvette W Valoración certificada de TripAdvisor

Unit we booked and paid for was not what we were given. - stayed in 4301. This management team uses the same photos for all unit listings across all booking sites regardless of number of rooms and beds. Management confirmed they don't take photos of the individual units for listings. This complex is an Accor property, but if you don't book directly through the Accor website, you are likely to receive one of the older sub-standard units. I've stayed in this apartment complex MANY times. Most units are individually owned and managed by a few different companies or privately. The complex is in need of some maintenance and some units are tired, but you mostly know what you are getting by the room photos and reviews on individual units. This is the first time I have received a unit drastically not as described and the first negative review I have ever given. We were treated very poorly on checkout after explaining the cleanliness and safety issues, and requesting a partial refund which was denied by Jeff, however was given by Airbnb Support.

Basic

Nota de Tripadvisor 3.0/5

HappyHolidae En pareja - Valoración certificada de TripAdvisor

Staff were very friendly. Convenient location. Apartments seem to all be different, each may be owned individually? One bed apartment was a good size but fixtures and furniture are dated and in need of repair. Everything looked clean but on closer inspection a bit dirty / greasy. Floors felt grimy. Needed to clean all the dishes and glassware before using them. Bed was made with a sheet but no quilt. Wardrobe storage filled with vacuum and old electronics. No pool towels provided. Pools are quite small and busy. Could get better value for money elsewhere.

Beautiful apartment on the shores of Nelly Bay

Nota de Tripadvisor 5.0/5

Kurt F Valoración certificada de TripAdvisor

The unit was impeccable and the views were outstanding. The beds were comfy and there was ample enough space to swing a cat, if this act was not frowned upon in modern society. Would definitely return once more to these said apartments. Exceptional

Absolutely magical

Nota de Tripadvisor 5.0/5

Jodie S Valoración certificada de TripAdvisor

Fantastic view, absolutely gorgeous unit. Was a holiday my family and I will never forget. The reception staff were amazing and super friendly both on arrival and departure.. I wish I could remember their names. A place we will visit again.

Beautiful Central Apartment in the heart of Nelly Bay

Nota de Tripadvisor 5.0/5

mazleahy Valoración certificada de TripAdvisor

We had a wonderful stay at this resort. Everything from location, to amenities, cleanliness of the complex and staff were 10/10. The apartment was exactly as pictured but exceeded our expectations too. The webber bbq on our balcony was a huge hit for those nights we stayed in to cook a steak and have a glass of red! 500 meters from the ferry terminal and well stocked IGA was a dream. A special mention must go to 3 particular staff members who all went above and beyond for the duration of our stay at different stages - Richelle, Polli and Claire. From the friendly face from the moment we arrived, the advice / recommendations of what to do, where to go and where to get the best coffee on the island, the friendly chats and the daily laughs upon meeting in the public areas - these ladies couldnt do enough for us and nothing was an issue. Their their laid back, friendly cheer made our stay even more enjoyable. We will be back for sure :)

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Calificaciones de nuestro hotel de usuarios de otras webs

  • 80 opiniones 9.6/10 Ubicación
  • 144 opiniones 5.9/10 Habitación
  • 59 opiniones 7.6/10 Servicio
  • 51 opiniones 3.8/10 Comodidad
  • 48 opiniones 5.2/10 Instalaciones
  • 42 opiniones 2.2/10 Limpieza
  • 12 opiniones 3.5/10 Comida
  • 9 opiniones 1.2/10 Área de Bienestar

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