Mercure Serpong Alam Sutera 4 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 787 recensioni

Mercure Serpong Alam Sutera - Image 1
Mercure Serpong Alam Sutera - Image 2
Mercure Serpong Alam Sutera - Image 3
Mercure Serpong Alam Sutera - Image 4

Descrizione

I plus dell'hotel

  • Circondato dai migliori ristoranti e centri commerciali di Alam Sutera e vicino all'ospedale

  • Facile accesso al centro congressi ed esposizioni Indonesia e all'Aeroporto di Soekarno Hatta

  • Minibar gratuito in tutte le camere

  • Noleggio biciclette gratuito per esplorare le zone verdi di Alam Sutera

  • PS4 nella hall, area giochi vicino la piscina e drink di benvenuto speciale per i bambini

Le nostre sistemazioni

Prenota questo hotel

Posizione dell'hotel

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia

Coordinate GPS:-6.244335, 106.651789

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Servizio in camera

MINT & PEPPER

Vivete una deliziosa esperienza gastronomica al Mint & Pepper Restaurant appena rinnovato. Arredato con tocchi di elementi urbani moderni e contemporanei, infonde sfumature fresche in un'atmosfera accogliente.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  787 recensioni

Giudizio TripAdvisor  4.8/5  3.496 recensioni

Buon soggiorno,per lavoro

Giudizio clienti 4.0/5

Alberto Azienda - Avvisi confermati di ALL

In lento degrado

Giudizio clienti 3.0/5

Elia Azienda - Avvisi confermati di ALL

Dear ELIA C., Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent stay did not meet your expectations, especially regarding the cleanliness and condition of the suite. We completely understand your frustration, and we sincerely apologize for the issues you encountered, including the crumbling bathroom floor and the quality of the towels. Please know that we take your comments seriously, and we are currently undergoing partial renovations to enhance our facilities and improve the overall guest experience. We are committed to maintaining and upgrading our property to ensure that our guests enjoy a comfortable and well-maintained environment. We are pleased to hear that our staff’s friendly service was a positive aspect of your stay, and we will continue to prioritize excellent customer service moving forward. We understand your concerns and hope you will consider giving us another opportunity to provide you with an improved experience in the future. Best regards, Jessica Uekermann General Manager

Viaggio di lavoro a Jakarta

Giudizio clienti 4.0/5

Anonimo Azienda - Avvisi confermati di ALL

Dear Mr. Maico Z., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for taking your valuable time to share your review, especially for choosing our hotel as your residence during your visit in Alam Sutera. We are delighted to know that you experience a good stayed. Your comments regarding your experience here has been shared with the team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessica Uekermann General Manager

Good position-service ok

Giudizio clienti 4.5/5

Anonimo Amici - Avvisi confermati di ALL

Dear Ivan T., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review. We are extremely heartened to read that you enjoyed your time at Mercure Serpong Alam Sutera. We agree that our great location is big advantage for our hotel. Your satisfaction matters the most and your kind review will surely be a huge motivation for the entire team especially Lila. Mercure Serpong Alam Sutera is seeking for the pleasure to be welcoming you back at our hotel at the soonest time. Our best regards, Jessica Uekermann General Manager

Ottimo hotel e posizione

Giudizio clienti 4.5/5

Paolo Azienda - Avvisi confermati di ALL

Dear Paolo, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for your kind words of appreciation for the friendly and helpful staff and the clean and comfortable room. We are sorry to hear that you could perceive air pollution inside the room. At Mercure Serpong Alam Sutera, we take great pride in providing our guests with a safe and comfortable stay. We are continuously striving to improve our services, as we value your opinion highly. Thank you again for taking the time to provide us with your valuable feedback. Sincerely, Jessica Uekermann General Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 305 recensioni 9.5/10 Posizione
  • 489 recensioni 7.5/10 Camera
  • 636 recensioni 9.3/10 Servizio
  • 14 recensioni 6/10 Internet
  • 265 recensioni 7.4/10 Pulizia
  • 167 recensioni 7.8/10 Colazione
  • 143 recensioni 6.2/10 Comfort
  • 53 recensioni 9.7/10 Piscina

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