Name: Mercure Iguazu Hotel Iru
Address: PUERTO IGUAZU, 3370, ARGENTYNA
Telephone: (+54)3757/493300
Rating: 4.6

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Mercure Iguazu Hotel Iru

Hotel dla podróżnych poszukujących lokalnych i autentycznych doznań

Uniquely uniting comfort and nature, Mercure Iguazú Hotel Irú is open. The rooms are comfortable and beautifully decorated, with spacious beds, AC and free WIFI. In the restaurant, there is a variety of foods for breakfast and the best of local and international cuisine, at lunch and dinner. Use the meeting rooms and business center, and enjoy the pool, sauna, spa, massage room and kids space.

Enjoy a 5-star hotel in Puerto Iguazú, within the Iryapú forest reserve, uniting nature with modernity, comfort and pleasure. Whether for work or passing through, book at the Mercure Iguazú Hotel Irú.

O hotelu

Children up to 12 years stay free with parents
Hotel with recreation and pool with pool bar
Guided walks through the Iryapú Jungle and visits to native communities
Meeting and event rooms for up to 300 people
30 minutes from the Mayor D. Carlos Eduardo Krause Airport

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

Mercure Iguazu Hotel Iru

Selva Iryapu S N
Predio 600 Has
MISIONES
3370 puerto iguazu
argentyna

Tel: +543757493300

Faks: (+54)3757/493301

Zameldowanie od: 15h00

Wymeldowanie do: 12h00

ANDES MAR:
RIO URUGUAY:
SINGER:

Samolotem
Cataratas del Iguazú Itl Airport W 20km / 12 mil - Płatne transport
Samolotem
Foz do Iguaçu Intl Airport W 19km / 12 mil - Płatne transport

Pozycja GPS:-25.60345, -54.551239

Usługi hotelowe

Zameldowanie od: 15h00 - Wymeldowanie do: 12h00

Podsumowanie

Basen
Parking
Transfer
Restauracja
Podjazd dla wózków
Centrum wellness
Klimatyzacja
Wi-Fi
Śniadanie
Bar
Sale konferencyjne

MERCURE IGUAZU HOTEL IRU RESTAUR

International menu with subtle hints of local cuisine.

Nasze pokoje

100 spacious and comfortable rooms with balconies at the heart of the jungle, with impressive views of the lagoon. 100 spacious and comfortable rooms with balconies at the heart of the jungle, with impressive views of the lagoon.

Standard room with a king-size bed

Maksymalna liczba osób: 3
Powierzchnia: Od 30 m² / 323 sq ft
Widoki: Od strony basenu, Z widokiem na las *
Zalety obiektu: Balkon *

W zależności od dostępności

Wireless internet in your room
Satellite/cable colour TV
Business Desk
Bathroom products
Iron(...)

Standard room with 2 single beds

Dostępne pomieszczenie

Maksymalna liczba osób: 3
Powierzchnia: Od 30 m² / 323 sq ft
Widoki: Z widokiem na las, Od strony basenu *
Zalety obiektu: Balkon *

W zależności od dostępności

Wireless internet in your room
Satellite/cable colour TV
Business Desk
Bathroom products
Direct dial telephone

Superior room with a king-size bed

Maksymalna liczba osób: 3
Powierzchnia: Od 34 m² / 366 sq ft
Widoki: Z widokiem na las *
Zalety obiektu: Balkon *

W zależności od dostępności

Wireless internet in your room
Free in Room Mineral Water
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

Liczba sal konferencyjnych: 6
Maks. rozmiar: 325 m²
Maks. pojemność: 300 osoby
Maks. liczba uczestników bankietu: 180 osoby

Więcej informacji

Beautiful hotel, poor staff

S_Just_S Couples - 18/09/2019 Opinia zatwierdzona w TripAdvisor

Hotel is fabulous. Well integrated into its natural surroundings. Nice rooms. Great bathroom (we were upgraded to a suite). Reception staff are very nice and helpful although it is a pity that they have to double as bellboys and seem to work very long shifts. Bar and restaurant staff are poorly trained, more interested in chatting with each other than serving the customers and completely overwhelmed once the restaurant is half full. Breakfast is average

Poor service

Navigator40864736000 Couples - 01/01/2019 Opinia zatwierdzona w TripAdvisor

Nice location not far away from the falls. Poor service at breakfast. I have a lot of allergies so I can not eat gluten, milk, cheese, egg and pork for breakfast. I although can not eat so much fruits because I have to take care about fructose. I did ask for some chicken for breakfast. Unfortunately this wish was denied even after asking the manager. I never had this before in an international hotel. Then I asked them if I am Muslim or Jewish if they would force me to eat pork. They told me that they would not either give me chicken just if you pay extra. This is really redicolus. I am very disappointed about this mercure hotel. Furthermore the foreign exchange rate USD to pesos is really bad and a ripp-off. It is 4% higher. I booked an advanced pavement rate. The amount was not deducted. Due to the more bad exchange rate to the USD awe lost all together about EUR 50. we can not recommend this Hotel.

Pięknie położony hotel ale wymaga odświeżenia

Kacper Pary - 13/12/2018 Opinie potwierdzone ALL

Położenie doskonałe. Pokoje wymagają odświeżenia remontu. Jacuzzi w pokoju przeciekało woda wylewała się na podłogę z dysz wydobywała się brudna woda z pleśnią. Bardzo niemiłe zaskoczenie. Śniadania ładnie podane ale bardzo ubogie na 5 gwiazdkowy hotel.

Drogi Panie Dąbrowski, Doceniam czas, jaki zajęło pozostawienie nam komentarzy dotyczących zakwaterowania w hotelu Mercure Iguazu Hotel Iru. Żałuję tego, co stało się w pokoju z jacuzzi, to naprawdę był fakt, że w naszych obiektach zupełnie nie jest. Zapewniamy, że zrobiliśmy wszystko, co możliwe, aby temu zapobiec. Chciałbym, abyś dał nam nową możliwość zaoferowania ci najlepszej możliwej usługi w przyszłym pobycie. Jeszcze raz dziękuję za uwagi i mam nadzieję, że spotkamy się ponownie w naszych obiektach, pozdrawiam was bardzo uważnie. Jorge Acosta Front Office Manager

Deception

henrycP2723VJ Business - 29/08/2018 Opinia zatwierdzona w TripAdvisor

I had a meeting at the hotel. In advance I did explaine my delay to Belen and she was very efficient and friendly. I hoped to be expected but I did not feel like that. The reception told me that no room available, the check In will happen at 12:00...etc...etc... I know those things. I had an event exactly at 11:30 and needed to take a shower and change clothes...After to express my disappointment many times the guy found a room. I did not feel as a gesture... The WI FI was worst during 24 hours. After that the hotel made a correction. I went to the bar to use welcome voucher. Asked for a glass of Red Wine...the waiter did not know the process and brought to me a dirty glass, smelling bad. I did not drink a wine and went out. Saturday we had a meeting in the hotel with special menu. Explained my Lactose intolerance but I am quite sure that the fish with Lime sauce had butter...that´s it

Dear Mr. Chmelnitsky, Thank you for taking the time to share your comments at Mercure Iguazu Hotel Iru. I regret that your experience has not met your expectations, allow me to express my most sincere apologies. The day of your arrival the hotel was with high occupancy and many of the reserved rooms were occupied with check out at 12:00 hs. We understand that your need to enter the room was for work reasons, believe me we have done everything possible to give you the early check in that you requested. At Mercure, we strive to provide a high quality service experience for each client, therefore, what happened in the restaurant with your welcome drink is not the kind of service we usually give. Rest assured that we are taking the appropriate measures to improve the problems and prevent future occurrences. We appreciate that you share your concerns, we will take into consideration each observation you have made and we hope you will give us the opportunity to provide you with a better service in the future. Please feel free to contact me for any other information you may want to share. <veronica.obregon@accor.com> Sincerely, Verónica Obregón General Manager

Nice hotel but poor staff

Jacques C Family - 10/01/2018 Opinia zatwierdzona w TripAdvisor

The hotel itself is nice location, amenities etc but the staff has no consideration to the customer request and not even to their platinum members. It is disappointing. We were looking to enjoy that stay and it been transformed in permanent request for water soap services etc

Iguazu Falls hotel

Alma C Couples - 24/10/2017 Opinia zatwierdzona w TripAdvisor

Beautiful hotel with great amenities and awesome customer service.We travel with insulin and having a mini bar in the room really helps out. However we also need to have a "frozen" travel cooler to travel between locations.When we asked for help with that they were wonderful, took our travel cooler and placed it in the commercial freezer in the restaurant, and returned it on the day we were leaving. The restaurant in the premises is perfect, wonderful meals, great selection of wines. Breakfast is abundant and it has everything anyone could want, eggs,sausage, fresh fruits, breads,rolls,yogurts,local pastries and more. They hooked us up with a local guide, Victor Hugo, who was wonderful. Very propmt, very knowledgeable of the area, we just loved him. I would absolutely recommend this hotel..

Dream trip

Mehrdad F Couples - 09/09/2017 Opinia zatwierdzona w TripAdvisor

Exlent location and very friendly staff, specially Belen. She is very knowledgeable and friendly. Taxis can be arranged by the hotel to the town and iguazu falls and very reasonable. Breakfast is very good.

Dear Mr. Fakouri, We very much appreciate your comments regarding your stay at the Mercure Iguazu Hotel Iru. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Belen who will be pleased to know that she made your good experience . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Verónica Obregón General Manager

Anonimowo Rodziny - 24/04/2017 Opinie potwierdzone ALL

Zasadniczo oceniam pobyt w hotelu bardzo pozytywnie. obsługa przy check-in/out - bardzo sprawna i szybka. pokoje - czyste i przestronne, w pokoju 213 dziwna woń z klimatyzatora, sprzątanie bardzo dokładne jedzenie - dania z karty i przy basenie bardzo smaczne, śniadania przeciętne, trzy razy jedliśmy śniadanie i trzy razy brakowało jajecznicy i innych ciepłych rzeczy basen i jego otoczenie - bardzo relaksujące, za mało leżaków masaż - 8/10 obsługa przy basenie i w restauracji - bardzo miła ale STRASZNIE WOLNA!!!!! To był absolutny horror. Gdyby nie to oceniałabym pobyt 10/10. Na drinki trzeba było czekać 20 minut, na porcję frytek i hamburgera przy basenie (o godz. 17, oprócz nas przy basenie było tylko dwie osoby) czekałam 40 minut. Taki sam czas oczekiwania na jedzenie w lobby! Po to jem lobby a nie w restauracji aby zjeść szybko a nie tyle czekać. To było okropne. W ostatni wieczór poddaliśmy się i pojechaliśmy taksówką do miasta. W Aqua, sobota, godzina 21, cała restauracja ludzi, w półtorej godziny zjedliśmy przystawki, dania główne i desery. Na coś takiego w hotelu musielibyśmy spędzić chyba ze trzy godziny. Na hemburgera zamówionego w room serwis czekaliśmy godzinę. Nprawdę tak nie może wyglądać obsługa w takim hotelu. Powiedzieliśmy sobie, że nie będziemy się denerwować, żeby nie zespuć sobie wakacji ale to narpawdę było OKROPNE...

Relax and have fun

LuizL10 Couples - 13/03/2017 Opinia zatwierdzona w TripAdvisor

Hotel within the jungle, but with good access roads, great breakfast, pool. fitness center, spa. Good to rest and enjoy Puerto Iguazu and its Cataratas. Good team, it was our 2nd time at that hotel, and I plan to come back.

Dear Luiz, We very much appreciate your comments regarding your stay at the Mercure Iguazu Hotel Iru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronica Obregon General Manager

Anonimowo Pary - 27/01/2017 Opinie potwierdzone ALL

Piękny hotel, pięknie położony w lesie deszczowym-trochę na uboczu około 2km do miasta. super pokój, dobrze wyposażony, sejf, mini bar , a/c , przestronny balkon, niestety brak deski i żelazka do prasowania/ żelazko przynosi hause keeping na życzenie, ale deski nie posiadają :( staff bardzo miły i pomocny , ale słabo z angielskim, wyjątkowa i bbbb miła Joana z restauracji dla niej ukłony. Z pewnością polecamy każdemu i jak będziemy w "Cataratas" to na 1000% wybierzemy ten hotel. do naszego pokoju wchodziła "jungla" nocą koncert zwierząt, owadów, oczywiście jest moskitieriera na oknie.śniadanie zbyt "standardowe" jak na tyle gwiazdek, dobre wi-fi, przyzwoity basen.

Excellent place to stay at when visiting the falls

Daniel C Couples - 16/05/2016 Opinia zatwierdzona w TripAdvisor

On the argentinian side of the border between Brazil and Argentine this récent Hotel well located nearby the falls but far from the beaten tracks offers very confortable rooms, a very nice swimming pool, à nice spa with very good massages and an excellent restaurant with delicious malbec wines. The staff is smiling and very helpful. Great place to stay at!

Dear Mr. Daniel, It was our pleasure to receive you at Mercure Iguazu and we very much appreciate your comments regarding your. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Verónica Obregón General Manager

Forget the outside world

LuizL10 Couples - 16/02/2016 Opinia zatwierdzona w TripAdvisor

Located inside the jungle, next to a native community. Nice rooms, spa, swimming pool, fitness center. Very good service. Nice breakfast, next to Iguazu Ice Bar and located next to the road to Iguazu Falls, about 30 km from it. I do recommend it.

Najnowsze opinie: 20

Partner: TripAdvisor

Mercure Iguazu Hotel Iru 5 gwiazdki

O hotelu