Informacja
Mercure Iguazu Hotel Iru 5 gwiazdki 
Ocena klientów 4.6/5 
Liczba opinii: 6 111
O hotelu
Children up to 12 years stay free with parents
Hotel with recreation and pool with pool bar
Guided walks through the Iryapú Jungle and visits to native communities
Meeting and event rooms for up to 300 people
30 minutes from the Mayor D. Carlos Eduardo Krause Airport
Lokalizacja hotelu
Mercure Iguazu Hotel Iru
Selva Iryapu S N
Predio 600 Has
MISIONES
3370 puerto iguazu
argentyna
Zameldowanie od: 15h00
Wymeldowanie do: 12h00
Usługi hotelowe
MERCURE IGUAZU HOTEL IRU RESTAUR
International menu with subtle hints of local cuisine.
MERCURE IGUAZU HOTEL IRU BAR Zdjęcie nieumowne
Relaxed environment, traditional drinks with touches of local flavors.
MERCURE IGUAZU POOL BAR Zdjęcie nieumowne
Surrounded by stunning jungle, our Pool Bar serves delicious drinks and a variety of snacks packed with regional flavor
1 Śniadanie
Usługi w hotelu i w okolicy
Zameldowanie od: - Wymeldowanie do:
Podsumowanie
- Basen
- Parking
- Transfer
- Restauracja
- Podjazd dla wózków
- Centrum wellness
- Klimatyzacja
- Wi-Fi
- Śniadanie
- Bar
- Sale konferencyjne
Nasze pokoje
100 spacious and comfortable rooms with balconies at the heart of the jungle, with impressive views of the lagoon. 100 spacious and comfortable rooms with balconies at the heart of the jungle, with impressive views of the lagoon.
Standard room with a king-size bed
- Maksymalna liczba osób: 3
- Powierzchnia: Od 30 m² / 323 sq ft
- Widoki: Od strony basenu, Z widokiem na las *
- Zalety obiektu: Balkon *
W zależności od dostępności
- Wireless internet in your room
- Satellite/cable colour TV
- Business Desk
- Bathroom products
- Direct dial telephone
Standard room with 2 single beds
Dostępne pomieszczenie
- Maksymalna liczba osób: 3
- Powierzchnia: Od 30 m² / 323 sq ft
- Widoki: Z widokiem na las, Od strony basenu *
- Zalety obiektu: Balkon *
W zależności od dostępności
- Wireless internet in your room
- Satellite/cable colour TV
- Business Desk
- Bathroom products
- Direct dial telephone
Superior room with a king-size bed
- Maksymalna liczba osób: 3
- Powierzchnia: Od 34 m² / 366 sq ft
- Widoki: Z widokiem na las *
- Zalety obiektu: Balkon *
W zależności od dostępności
- Wireless internet in your room
- Free in Room Mineral Water
- Satellite/cable colour TV
- Business Desk
- Bathroom products(...)
Junior Suite room with 1 king-size bed + 1 sofa
- Maksymalna liczba osób: 4
- Powierzchnia: Od 44 m² / 474 sq ft
- Widoki: Z widokiem na las *
- Zalety obiektu: Balkon *
W zależności od dostępności
- Wireless internet in your room
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV
- Business Desk(...)
Superior Suite room with 1 king-size bed + 2 chaise longue
- Maksymalna liczba osób: 3
- Powierzchnia: Od 46 m² / 495 sq ft
- Widoki: Z widokiem na las *
- Zalety obiektu: Balkon *
W zależności od dostępności
- Wireless internet in your room
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV
- Business Desk(...)
Twoje spotkania i wydarzenia
Nasze sale konferencyjne
Liczba sal konferencyjnych: 6
Maks. rozmiar: 325 m²
Maks. pojemność: 300 osoby
Maks. liczba uczestników bankietu: 180 osoby
Opinie gości dotyczące hotelu
Mercure Iguazu Hotel Iru
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu
Dowiedz się więcejOcena TripAdvisor
Liczba opinii: 900
Beautiful hotel, poor staff
Ocena na stronie TripAdvisor 3.0/5 
S_Just_S Couples - 18/09/2019 Opinia zatwierdzona w TripAdvisor
Hotel is fabulous. Well integrated into its natural surroundings. Nice rooms. Great bathroom (we were upgraded to a suite). Reception staff are very nice and helpful although it is a pity that they have to double as bellboys and seem to work very long shifts. Bar and restaurant staff are poorly trained, more interested in chatting with each other than serving the customers and completely overwhelmed once the restaurant is half full. Breakfast is average
Poor service
Ocena na stronie TripAdvisor 3.0/5 Navigator40864736000 Couples - 01/01/2019 Opinia zatwierdzona w TripAdvisor
Nice location not far away from the falls. Poor service at breakfast. I have a lot of allergies so I can not eat gluten, milk, cheese, egg and pork for breakfast. I although can not eat so much fruits because I have to take care about fructose. I did ask for some chicken for breakfast. Unfortunately this wish was denied even after asking the manager. I never had this before in an international hotel. Then I asked them if I am Muslim or Jewish if they would force me to eat pork. They told me that they would not either give me chicken just if you pay extra. This is really redicolus. I am very disappointed about this mercure hotel. Furthermore the foreign exchange rate USD to pesos is really bad and a ripp-off. It is 4% higher. I booked an advanced pavement rate. The amount was not deducted. Due to the more bad exchange rate to the USD awe lost all together about EUR 50. we can not recommend this Hotel.
Pięknie położony hotel ale wymaga odświeżenia
Ocena klientów 3.5/5
Kacper Pary - 13/12/2018 Opinie potwierdzone ALL
Położenie doskonałe. Pokoje wymagają odświeżenia remontu. Jacuzzi w pokoju przeciekało woda wylewała się na podłogę z dysz wydobywała się brudna woda z pleśnią. Bardzo niemiłe zaskoczenie. Śniadania ładnie podane ale bardzo ubogie na 5 gwiazdkowy hotel.
Drogi Panie Dąbrowski, Doceniam czas, jaki zajęło pozostawienie nam komentarzy dotyczących zakwaterowania w hotelu Mercure Iguazu Hotel Iru. Żałuję tego, co stało się w pokoju z jacuzzi, to naprawdę był fakt, że w naszych obiektach zupełnie nie jest. Zapewniamy, że zrobiliśmy wszystko, co możliwe, aby temu zapobiec. Chciałbym, abyś dał nam nową możliwość zaoferowania ci najlepszej możliwej usługi w przyszłym pobycie. Jeszcze raz dziękuję za uwagi i mam nadzieję, że spotkamy się ponownie w naszych obiektach, pozdrawiam was bardzo uważnie. Jorge Acosta Front Office Manager
Deception
Ocena na stronie TripAdvisor 3.0/5 henrycP2723VJ Business - 29/08/2018 Opinia zatwierdzona w TripAdvisor
I had a meeting at the hotel. In advance I did explaine my delay to Belen and she was very efficient and friendly. I hoped to be expected but I did not feel like that. The reception told me that no room available, the check In will happen at 12:00...etc...etc... I know those things. I had an event exactly at 11:30 and needed to take a shower and change clothes...After to express my disappointment many times the guy found a room. I did not feel as a gesture... The WI FI was worst during 24 hours. After that the hotel made a correction. I went to the bar to use welcome voucher. Asked for a glass of Red Wine...the waiter did not know the process and brought to me a dirty glass, smelling bad. I did not drink a wine and went out. Saturday we had a meeting in the hotel with special menu. Explained my Lactose intolerance but I am quite sure that the fish with Lime sauce had butter...that´s it
Dear Mr. Chmelnitsky, Thank you for taking the time to share your comments at Mercure Iguazu Hotel Iru. I regret that your experience has not met your expectations, allow me to express my most sincere apologies. The day of your arrival the hotel was with high occupancy and many of the reserved rooms were occupied with check out at 12:00 hs. We understand that your need to enter the room was for work reasons, believe me we have done everything possible to give you the early check in that you requested. At Mercure, we strive to provide a high quality service experience for each client, therefore, what happened in the restaurant with your welcome drink is not the kind of service we usually give. Rest assured that we are taking the appropriate measures to improve the problems and prevent future occurrences. We appreciate that you share your concerns, we will take into consideration each observation you have made and we hope you will give us the opportunity to provide you with a better service in the future. Please feel free to contact me for any other information you may want to share. <veronica.obregon@accor.com> Sincerely, Verónica Obregón General Manager
Nice hotel but poor staff
Ocena na stronie TripAdvisor 3.0/5 Jacques C Family - 10/01/2018 Opinia zatwierdzona w TripAdvisor
The hotel itself is nice location, amenities etc but the staff has no consideration to the customer request and not even to their platinum members. It is disappointing. We were looking to enjoy that stay and it been transformed in permanent request for water soap services etc
Najnowsze opinie: 20
Partner: TripAdvisor
