Adagio Access Nogent-sur-Marne Aparthotel 0 gwiazdka

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 345

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O hotelu

  • Close to the Bois de Vincennes

  • Less than 5 min from the bus, 10 min from the RER

  • Located on the banks of the Marne

  • Near Disneyland Paris®

  • Parking nearby

Nasze pokoje

Lokalizacja hotelu

Adagio Access Nogent-sur-Marne Aparthotel

18 Rue de Nazare, Quai du Port

Pozycja GPS:48.832031, 2.493585

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Całkowity zakaz palenia na terenie całego obiektu


Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 345

Ocena TripAdvisor  3.5/5  Liczba opinii: 138

Horrible experience, one of the worst services ever seen in 20+ years of travel !!!!

Ocena na stronie TripAdvisor 1.0/5

gikaneva Opinia zatwierdzona w TripAdvisor

I am a frequent traveler and this is one of the most horrible services ever seen in 20+ years of travel!!!! Highly DISrecommend it due to the cynical and disrespectful behavior of the " Directrice de l'etablissement " and her proteges. This aparthotel has very noisy ventilation and in addition, is located on a main avenue where the noise and vibrations of cars are heard 24/7. If you need normal sleep this is not the place to choose. Showers are almost inaccessible due to the tiny hole to access, as one of the two sliding doors is fixed permanently. The hotel is made from cheap materials making the noise propagate even more, and the shower falls in pieces generating safety issues (one can easily be hurt). Other clients had to wait hours locked in the parking before they can access the building and nobody is available at the reception in the evenings or during the weekends, despite this being announced as reception available 24/7. Most of the personnel is eating their food at the main entry hall, very small, most are unlawful (with very small exception), and makes clients feel unwelcome and unwanted. All personnel is foreigners. I made a request for a quiet room but cynically was given a room just under the roof where the ventilator can be heard the most and when I asked to be changed was given a room with a broken lock that could be opened even without a key, which makes one feel insecure. When I raised the issue I was told that "The personnel wanted to please me but that I cannot be allowed to check every single room to find a suitable room for myself, that the room is not noise, as the personnel is unable to hear any noise" which contradicted to the statement that "All quiet rooms are the first to be taken, so no quiet rooms are left and that I will not be reimbursed if I wanted to leave. The fact that the aparthotel could not provide me with a quiet room has not been communicated upon the reservation. I have stayed at several Adagio Aparthotels in Paris, this is by far the worst one.

Cher Gal K., nous nous excusons pour l'expérience négative que vous avez eue dans notre Aparthotel Adagio Access Nogent-sur-Marne. Nous sommes vraiment désolés que l'hébergement et le service n'aient pas répondu à vos attentes. À l'Adagio Access, nous nous efforçons d'offrir un séjour sûr et confortable à nos clients avec un service clientèle amical. Nous travaillons en permanence à l'amélioration de nos installations et de nos services afin que chaque client passe un séjour agréable. Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires, car ils nous aident à identifier les points à améliorer pour garantir une meilleure expérience à l'avenir. Nous vous remercions d'avoir choisi l'Adagio Access Nogent-sur-Marne et nous espérons que vous nous donnerez une autre chance afin de rattraper cette expérience insatisfaisante. Cordialement


Ocena na stronie TripAdvisor 5.0/5

Pol013 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Many thanks. It was a pleasure and filling of personal comfort. Exelent service and confortable, safe rest. Price more than acceptable. Without any doubtht I will recomend this hotel to all my friends. Many thanks.

It is with joy that we discover your recommendation, we thank you and are happy that you had a good stay at the Adagio Access Nogent sur Marne aparthotel! Dear Client, We are delighted to count you among our guests and we thank you for this pleasant comment. Hoping to see you again very soon at the Adagio Access Nogent sur Marne. Best regards.

Satisfied with the service

Ocena na stronie TripAdvisor 3.0/5

11diksha Couples - Opinia zatwierdzona w TripAdvisor

We had a good stay and even the weekly housekeeping was good but the room is smaller compared to what is shown in picture. The staff are courteous and helpful. Nearby the apartment there are some nice places and restaurant

Dear Client, Thank you for sharing your review with the TripAdvisor community! We are delighted to read that the quality of our services has given you satisfaction. However, we are surprised by your low rating. Thank you for sharing your experience and we sincerely hope to be able to welcome you again on a future stay. Best regards Mme Marlyse JALET - Directrice General - Adagio access Nogent sur Marne

Very disappointing, but in a decent location

Ocena na stronie TripAdvisor 2.0/5

travels1287 Couples - Opinia zatwierdzona w TripAdvisor

We stayed here to be able to travel to both central Paris and Disneyland easily. Although the location was good with the RER station within a 5-10minute walk, the property itself was poor. When we arrived, hours after the given check-in time, our room was still not ready. If we had arrived near the check in time we had been given we would have been waiting a very long time. It was very hot outside at the time, hence why we booked an air-conditioned property, but unfortunately (clearly as a cost-saving measure) the air conditioning in the room was locked at an uncomfortably warm 23 degrees, so forget this place if you like a nice cool room during summer. We don't usually mind the heat but found it very difficult to sleep. Spoke to reception about this multiple times and at first they said they would try to fix the problem, but after we came back to a hot room again after a day out and went back to ask why it had not yet been fixed, a rude receptionist told us it is hotel policy not to allow the air con to go below 23, and "it's either that or no air con at all". It felt more like 25-26 in the room because it would come on for short bursts when the room got up to around 25, and then shut off again and return to a fan-only mode as it got close to 23, blowing hot air around. There was no technical issue with the system - when it decided to come on, the air coming out was ice cold - this is just the hotel saving money at the expense of guest comfort. What is the point in having it if it's locked and the room stays hot?? The room decor itself was average and it was good to have a kitchenette with a fridge, but the bathroom was very tired and needs updating. Additionally the corridors to the apartments felt more like a hostel than an aparthotel, very gloomy and dark with a strange smell, and very hot due to lack of air conditioning. The reception area was bright and airy but was very warm which made it uncomfortable. We were also given a clothes iron upon request but it had exposed wires sticking out of its cabling everywhere and was therefore extremely dangerous as this is an electrocution risk. Surely this equipment is inspected and tested? At the very least just take a look at it before you hand it over to a guest. There was no cleaning at all during our 6 day stay, not even fresh towels. I have emailed Adagio three times and they have not responded to me once and it has been over a month. This, combined with the service from the reception at the property, sums up their standard of customer service. We will not be returning to another Adagio property if this is the standard they work to.

Dear Sir Thank you for sharing your opinion. My team and I would like to apologize for any inconvenience caused. I will immediately inform the Manager responsible for cleanliness of the apart-hotel/apartments so that appropriate solutions can be put in place and to prevent future reoccurrence . We have in fact started renovation work in order to improve the quality of your stay and the quality of the living spaces. These solutions have been put in place in order to better accommodate you in future. I very much hope that we will have the opportunity to welcome you again to offer you a better experience. Regards,

Good stay at the hotel

Ocena na stronie TripAdvisor 4.0/5

Padek183 Friends getaway - Opinia zatwierdzona w TripAdvisor

The hotel is neat and cosy, staff is friendly and helpful. We hadn't realised though, that the front desk closes in the evening before we get to hotel, so we had to call to number that was at the door, to get instructions how to get in. (the instructions had come to my email in the evening, but I hadn't checked my mails while travelling) It went well, we got our key from a small safe and were able to start our stay.Our trip's main point was to go to Disneyland, and the transportation to the park was rather easy. It takes over half and hour and you have to take two trains, but we were not in a hurry and took the travelling as a part of the experience. The hotel is kind of in between Disneyland and Paris centre, so the location is nice, and price is better than close to either of those places.Breakfast could be more versatile, but I don't have any previous experiences of hotel breakfast in France, so I don't know what is the standard. This hotel had basically croissants, cheese and yogurt with coffee and juice.

Dear Padek183, We very much appreciate your comments regarding your stay at the aparthotel Adagio access Nogent-sur-Marne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M. SOLIMAN - Directeur General - Adagio access Nogent sur Marne

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 166 Liczba opinii 6.4/10 Lokalizacja
  • 326 Liczba opinii 6/10 Pokój
  • 197 Liczba opinii 7.2/10 Obsługa
  • 11 Liczba opinii 4.2/10 Internet
  • 199 Liczba opinii 4.3/10 Komfort
  • 120 Liczba opinii 6.8/10 Czystość
  • 55 Liczba opinii 2.8/10 Udogodnienia
  • 48 Liczba opinii 2.1/10 Śniadanie

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