Aparthotel Adagio Access Marselha Saint Charles 3 estrelas

Nota clientes Avis 4.1/5 2.608 comentários

Reservar este hotel

Quarto 1

Número de pessoas
Idade das crianças

Garantia do melhor preço

Como funciona?
+ 8 Serviços

Extras do hotel

  • Perto do centro da cidade e do Vieux-Port

  • A menos de 200 metros da estação de TGV e do metro

  • Estacionamento privativo interior

  • Advantage 4

  • Advantage 5

Serviços no hotel e nas proximidades

Check-in desde as 15h00

Check-out até às 11h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais permitidos Serviços a pagar
  • Hotel 100% para não-fumantes
  • Ar condicionado
  • MARSEILLE MARIGNANE Serviços a pagar
  • Check-in antecipado/Check-out tardio Serviços a pagar
  • Boutique Gourmande Serviços a pagar
Catering
  • Pequeno-almoço Serviços a pagar
  • Máquina de salgadinhos & bebidas Serviços a pagar
Serviços empresariais
  • Servicio disponible fotocopia/impresión Serviços a pagar

Localização do hotel

Aparthotel Adagio Access Marselha Saint Charles

23 rue Honnorat
13003 marselha
frança

Tel: +33491075500

Fax: (+33)4/91075501

Check-in desde as 15h00

Check-out até às 11h00

  • RTM :  52 ST CHARLES

  • RTM :  1 ET 2 ST CHARLES

  • De avião

    MARSEILLE MARIGNANE A 25,2 km / 15,66 milhas - Transporte Pagante

  • De barco

    GARE MARITIME A 2 km / 1,24 milhas

  • De comboio

    GARE SAINT CHARLES A 0,11 km / 0,07 milhas

GPS:43.304159, 5.381128

As nossas opções de alojamento

Estúdio para duas pessoas

  • Número máx. de pessoas: 3
  • Superfície: Desde 25 / 269 sq ft
  • Vistas: Lado da cidade, Lado do pátio *

Sujeito a disponibilidade

  • Internet de alta velocidade
  • Produtos de casa de banho

Avaliações dos nossos clientes sobre o
Aparthotel Adagio Access Marselha Saint Charles

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.1/5

2.608 comentários

tripadvisor

Classificação do TripAdvisor 3.5/5

537 comentários

No priority welcome, no facilities, no breakfast

Nota Tripadvisor 2.0/5

DanK77 13/07/2020 Avaliação com certificação TripAdvisor

The hotel is without service described on accor website. Rude staff and room without toilet paper. No possibilities to have a breakfast, children was very disappointed for this. COVID-19 is not explanation of this situation. Hotel is also poor ready for virus.

Dear DanK77, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Marseille Saint-Charles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Gaëlle Martinez, Assistante de Direction

Praticidade

Nota clientes Avis 3.5/5

Adriana M. Casais - 30/12/2019 Comentários confirmados de ALL

Se chegar em Marselha na estação Saint Charles, há uma passagem lateral, a uns 100m do hotel. Se seguir a indicação do google maps você vai sair da estação e dar uma volta desnecessária. Na cozinha desse aparthotel há muitos utensilios para facilitar as refeições, além de microondas, cafeteira, fogão, geladeira, etc. Usamos o serviço de metrô saindo da mesma estação Saint Charles, mas a caminhada até o porto antigo (Vieux Port) é também bem tranquila. Não tomamos café da manhã no hotel, visto a proximidade com o Carrefour.

Exma Senhora V., Agradecemos os seus comentários no seguimento da sua estada no Aparthotel Adagio access Marseille Saint-Charles. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Gaëlle Martinez - Adjoint de direction à l'Adagio Access Marseille St Charles

Muito agradável

Nota clientes Avis 4.0/5

Maria Negócios - 16/07/2019 Comentários confirmados de ALL

Cama muito confortável. Quarto agradável. Ter de levar o lixo da cozinha para fora, sob pena de nos cobrarem a limpeza do mesmo, é muito desagradável e incompreensível na medida em que num hotel a limpeza deveria estar incluída. E se uns deixam tudo desarrumado, outros (como eu) deixam tudo muito arrumado pelo que a arrumação não deveria sequer constituir um problema.

Senhora R., Agradecemos os seus comentários no seguimento da sua estada no Aparthotel Adagio access Marseille Saint-Charles. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Gaëlle Martinez - Adjoint de direction à l'Adagio Access Marseille St Charles

Conforto e simplicidade

Nota clientes Avis 4.0/5

Marina B. Amigos - 13/08/2018 Comentários confirmados de ALL

No geral o atendimento e a hospedagem foram bons. Tamanho do quarto é bom, o fato de ser um apart e ter um cozinha é ótimo. Únicos pontos negativos: limpeza deixou um pouco a desejar e ar-condicionado não pode ser chamado assim, no máximo ventilação (não refrescava o suficiente para o verão de Marseille, mesmo com um ventilador, que me foi fornecido, era bem difícil ficar no quarto alguns dias).

Exmo Senhora V., Agradecemos os seus comentários no seguimento da sua estada no Aparthotel Adagio access Marseille Saint-Charles. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. M. KHARIF – Directeur Adjoint à l’Adagio Access Marseille Saint Charles

Handy to the train station

Nota Tripadvisor 3.0/5

Jo E Family - 27/10/2017 Avaliação com certificação TripAdvisor

Average hotel, clean tidy and close to the train station. Self catering kitchenette included in the room. Beds were comfortable but the area was pretty rough, but we had no issues. Room was quiet and staff were friendly

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bryan-Victor

Hospedagem em Marselha

Nota clientes Avis 4.5/5

José C. D. A. Casais - 08/08/2017 Comentários confirmados de ALL

Estou satisfeito com a experiência

Exmo Senhor C., Agradecemos os seus comentários no seguimento da sua estada no Aparthotel Adagio access Marseille Saint Charles. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Gaëlle Laidet Adagio Marseille Vieux Port

Conforto e localização.

Nota clientes Avis 4.5/5

Silvia Casais - 11/07/2017 Comentários confirmados de ALL

Muito boa a minha estadia. Funcionários muito agradáveis e atenciosos. Aparthotel bem equipado e limpo.

Exmo Senhora B., Agradecemos os seus comentários no seguimento da sua estada no Aparthotel Adagio access Marseille Saint Charles. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos.
Nota clientes Avis 4.5/5

Anónimo Famílias - 01/03/2017 Comentários confirmados de ALL

Tudo se passou bem, o quarto é amplo, a cozinha muito boa, tudo certo. Apenas assustei-me ao saber que o estacionamento deveria ser reservado, o que não constava no mecanismo de reserva. Mas havia vaga, nenhum problema.

Reasonable aparthotel with good location but not good on surrounding

Nota Tripadvisor 2.0/5

OKomon Family - 18/10/2016 Avaliação com certificação TripAdvisor

The room is fine for 4 of us with 1 dbl bed and 2 sofa bed. The floor is very dirty if you do not wear shoes inside the room you will find your feet is fully black and they do not give free samdal. The small kitchen is fine for us can cook a small meal but you need to clean everything yourselves and we are unlucky that the guest using them before us not clean them well. It locate very near train statoon but not easy to access and convenient for car. The surrounding in the hotel area is look unsafely due to a lot of unfriendly people. From hotel can walk to tourist area and also take subway too.

Dear Okomon, Thank you for asking the time to share your comment about your rencent stay in Adagio Access Marseille Saint Charles. I am very sorry that you did not enjoyed your stay with us on this occasion, I will pass on your comments to the rest of the team. I hope we will have the pleasure to welcome you back soon. Best Regards,

convenient

Nota Tripadvisor 4.0/5

chimpers3AQ Family - 04/09/2016 Avaliação com certificação TripAdvisor

hotel is conveniently situated by train station and bus stops. Family went to the beach by regular city bus. Reception clerk was helpful and provided key to underground car park (9 euro fee per night).

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Access Marseille Saint Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A little disappointing...

Nota Tripadvisor 3.0/5

MessysTravels Family - 03/07/2016 Avaliação com certificação TripAdvisor

Whilst the apartments are situated close to the train station for those who may require access, it is still quite a walk to the Vieux Port and anything of real interest. This may not be a problem if you are quite mobile but as a family with young children it was a hindrance each day. Whilst we were aware of the apartment's cleaning policies prior to booking I am still at a loss to understand why cleaning is free if you stay 1 to 3 nights but there is a charge if you request it for more than 4 nights. On top of this you are responsible for removing your own rubbish. I felt like we were at a hostel!! The staff on arrival were extremely friendly and went above and beyond to assist us to our room. There are quite a few power saving initiatives within the hotel which is great (I'm all for saving the environment) but it shouldn't impact on safety and comfort of guests. The hallway sensors didn't always work so when you step out of the lift you are in a pitch black corridor and expected to find your way to your room if the sensors do not trigger the light. The cleanliness of the room wasn't up to scratch. Underneath our sofa bed was all sorts of left over refuse that had clearly been there for a while and made us think about how throughly the rest of the apartment had or hadn't been cleaned. The sofa bed was also really uncomfortable and was creaky every time you wanted to roll over in bed. The kitchen sink did not drain well at all so was difficult to clean our dishes. Additional bin liners were not provided which is frustrating when they don't provide someone to clean your room and you are expected to remove your rubbish. It was extremely disappointing to find that a toaster was not part of the kitchen supplies and that your breakfast options were so basic and bland. The toaster provided in your breakfast room is extremely dangerous as it requires people to use tongs and knives to remove their toast once cooked. A major health and safety issue!!

Thank you for your comment on our Aparthotel. Regarding the rates and cleaning policies, It's part of our goals to make you feel independant like home so we do not provide the same services as an Accor hotels. Our apologies about the quality of the cleaning and the equipment in the breakfast lounge, we will refers it in our staff meeting. Thank you again for your nice feed back about our staff friendlyness which is a big part of staying in Adagio. Best regards
Nota clientes Avis 2.5/5

Anónimo Casais - 28/01/2016 Comentários confirmados de ALL

Rede Accor coisas melhores

Good location for those travelling by train

Nota Tripadvisor 2.0/5

Voyage67318 Couples - 18/01/2016 Avaliação com certificação TripAdvisor

Very close to trains station. Good attention from the staff but: - kitchen very poor and with basic accessories; - very small room - check out too early - 11h00. Not permitted to stay a mere one hour more

Dear Customer, Thank you for taking the time to send us your comments. First of all, I would like to apologise for the inconvenience you experienced during your stay. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels, and your remarks regarding kitchen very poor and with basic accessories; - very small room - check out too early - 11h00. Not permitted to stay a mere one hour have therefore been duly noted. We shall make every effort to remedy these problems and ensure that your next stay with us proceeds smoothly. Kind regards,

Passing by...

Nota Tripadvisor 2.0/5

Jorge R Couples - 04/06/2014 Avaliação com certificação TripAdvisor

The staff was not friendly and looked tired and demotivated. The room-- studio, looked very bare. It was the smallest TV I have ever seen in a huge white wall.The location, next to the train station in Marseille is central-- you can walk to the centre of town-- gave me the feeling that it is not safe at all after dark. There is no wifi in the room, but cable internet was very quick.

Dear Customer, Thank you for your comments. We were extremely sorry to learn that you were disappointed with the quality of our establishment, and in particular with the small TV. Please accept our sincere apologies. Indeed, we are installing wifi for a deployment end of July also we will receive a new largest TV We would like to assure you that the necessary measures have been taken with manager in order to improve the quality of the service we provide. We hope to have the pleasure of seeing you again at the Adagio Marseille St Charles. Best regards,

Stay in Marseille

Nota Tripadvisor 5.0/5

SteveDevanny Couples - 25/11/2013 Avaliação com certificação TripAdvisor

The apartment was well laid out, clean and very welcoming. The staff were very friendly and efficient. It was a pity that the establishment didn't offer a wider range of food/drinks and snacks, as the surrounding area was not the kind of area where you would necessary want to find yourself out and about in at night. The secure, off-street parking facility was excellent.

comments

Nota Tripadvisor 5.0/5

hamzaouielmehdi Business - 04/07/2013 Avaliação com certificação TripAdvisor

- The hotel is situated near the main train station of Marseille. The rooms are well isolated from noise. It is also no far away from the most interesting areas: Vieux Port, Canbière, Opera,… - Some aspects related to household to be improvement.

Os 20 comentários mais recentes

Em parceria com TripAdvisor

Os nossos outros hotéis nas proximidades

Todos os nossos hotéis em marselha