Mercure Ayr Hotel 3 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 408 comentários

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Descrição

Extras do hotel

  • Within two miles of Ayr station and Prestwick airport

  • Seven meeting rooms accommodating up to 200 guests

  • Overlooking the seafront, providing excellent coastal views

  • Central location in Ayr

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Localização do hotel

Mercure Ayr Hotel

Dalblair Road, Ayr
KA7 1UG AYR
Reino Unido

GPS:55.460657, -4.63166

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Serviço de quartos

THE BRASSERIE

Descontraia na Brasserie, peça um café ou conviva enquanto saboreia uma refeição rápida - este restaurante com estilo único oferece uma selecção de pratos internacionais, snacks, refeições de três pratos, acompanhados por vários vinhos de qualidade.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  4.3/5  408 comentários

Classificação do TripAdvisor  3.4/5  1.114 comentários

BE AWARE OF SLY PARKING CHARGES. The unhelpful and discourteous manner in this hotel is appalling.

Nota Tripadvisor 1.0/5

gh0stwalker Avaliação com certificação TripAdvisor

This hotel parking is appalling. First you have to pay for the £7 privilege, then you don't get advised that there is a further rigmarole to go through to ensure that Smart Parking doesn't charge you again! They hit us twice! I got an amazingly poor response from the Front Ofiice manager who implied that mt wife was a liar, and that her staff "always tell customers of the procedures to go through". There wasn't even a hint of help being offered. I am appalled that Mercure, who are usuakky pretty good are happy with this hotel. Looking at the reviews about this, of which there are a few, I expect to get a copy and pasted response which shows the level of contempt for customers that they have here!

Dear Guest, Many thanks for your review. we can continue to provide the top-class service our Attention to detail is such an important part of the success of our business, so that guests enjoy their stay at all times. I am truly sorry that we messed up with the room’s element of your stay and will pass your feedback on to our team for further review. Once again, thank you for staying with us and we hope to see again. Kind regards.

Family wedding

Nota Tripadvisor 3.0/5

266brendand Avaliação com certificação TripAdvisor

No explanation of Hotel facilities upon check-in. Room was ok furniture has seen better days but it was clean. Bathroom small and toilet tight against the wall so not excatly comfortable fixed shower screen and no grab handle doesn't make it easy to get in and out of the bath. Breakfast was just ok nothing special food was Luke warm at best. Breakfast staff could do with some customer focused training. Reception and bar staff very friendly always greeted me with a smile. Would visit again but hotel could do with an upgrade.

Dear Brendand Thank you for taking the time to review your stay with us we are sorry that some of your stay wasn't as good as it should have been we try and make every guests stay as comfortable as we can, we hope you will give us the chance again to redeam ourselves in the near future. Kind Regards Gordon

Lovely 2 day break

Nota Tripadvisor 5.0/5

Tarasmum62 Avaliação com certificação TripAdvisor

We don't understand why there are so many negative reviews on this hotel. We came for 2 days and were given a massive room on the top floor, which was clean and comfortable. The staff are lovely and dinner and breakfast were delicious. This is our 3rd visit to this hotel and we'll definitely be visiting again.

Dear Tarasmum, Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr. Kind Regards

Average apartament

Nota Tripadvisor 3.0/5

Claudiana2402 Avaliação com certificação TripAdvisor

Hotel razoavel, café da manha pobre com pouca variedade e preço elevado, quarto médio. Sistema de alarme de incendio dispara com frequencia. Excelente localização, perto do downtown, com muitas opções de restaurantes e comercio variado.

Dear Guest Thank you for taking the time to provide your feedback. We shall take this on board as we look to continuously provide an excellent service to our guest. Kind Regards Lindsay

Boa localização e ótima área de lazer. Recomendo!!

Nota Tripadvisor 4.0/5

AdilsonCavati Avaliação com certificação TripAdvisor

Localização boa (taxi da estação pra la é rápido e barato). Hotel bom e o bar é excelente. Porem as atendestes da recepção estavam totalmente despreparadas para nos dar orientações turísticas. Perguntamos sobre o que fazer na cidade e a resposta foi desanimadora, alem de tudo indicou errado a localização da estação de ônibus. Mas no demais o hotel vale a pena e a área de lazer é muito boa!

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 409 comentários 8.9/10 Localização
  • 704 comentários 6.5/10 Quarto
  • 651 comentários 8.6/10 Serviço
  • 7 comentários 7.7/10 Internet
  • 307 comentários 6.2/10 Limpeza
  • 239 comentários 7.4/10 Pequeno-almoço
  • 166 comentários 4.7/10 Comida
  • 150 comentários 5.1/10 Custo Benefício

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