Mercure Ayr Hotel 3 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 399 comentários

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Descrição

Extras do hotel

  • Within two miles of Ayr station and Prestwick airport

  • Seven meeting rooms accommodating up to 200 guests

  • Overlooking the seafront, providing excellent coastal views

  • Central location in Ayr

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Localização do hotel

Mercure Ayr Hotel

Dalblair Road, Ayr
KA7 1UG AYR
Reino Unido

GPS:55.460657, -4.63166

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Serviço de quartos

THE BRASSERIE

Descontraia na Brasserie, peça um café ou conviva enquanto saboreia uma refeição rápida - este restaurante com estilo único oferece uma selecção de pratos internacionais, snacks, refeições de três pratos, acompanhados por vários vinhos de qualidade.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  4.2/5  399 comentários

Classificação do TripAdvisor  3.5/5  1.095 comentários

Not as expected

Nota Tripadvisor 3.0/5

Ljsg2525 Avaliação com certificação TripAdvisor

Had a nice couple of days here but few things let us down this time,paid extra for Privilege room but room was just normal double with dressing gowns and slippers. I have stayed before many times so know our room was def not Privileged.Rooms on our floor had signs on them,Didn't make a fuss at time as my husband doesn't keep well and it would have made him very anxious.Staff are always lovely to us here,Dinner was nice ,breakfast was ok and highlight of my stay is always the big deep bath to relax,All in all enjoyed our stay,just felt cheated paying extra for a dressing gown take your own and pay less.

Dear Guest, Thank you for taking the time to tell us about your stay. I was very disappointed to read that your room did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards

Grim.

Nota Tripadvisor 1.0/5

bouclee Avaliação com certificação TripAdvisor

We booked a superior room which was advertised as “One of our best rooms”. I dread to think what the cheaper rooms are like as our room was dreadful. The morning after spending the night there I noticed that there was a stain on the pillow on the spare bed and I then checked all of the pillows, only to find that they were all badly stained. None of the pillows had pillow protectors on them so any bodily fluids had been allowed to soak into the pillows. The overall impression of the hotel was that it was very tired, with worn furniture, areas of threadbare carpet in the corridors and a general lack of attention to detail.

Dear Bouclee We are sorry that your stay with us was not what you expected, we are looking into this at the moment and would ask that you contact us with further information about your stay please contact Gordon.baillie@mercureayr.co.uk. Kind Regards Gordon Baillie

Wonderful

Nota Tripadvisor 5.0/5

Och-I-The-Noo2 Avaliação com certificação TripAdvisor

We had a very enjoyable weekend at the Mercure Hotel for the Air show. Lucy at reception allocated us with a fantastic room, with a sea view (465) , thank you Lucy. Andrew at the bar, very helpful and friendly. Not to mention all the staff at breakfast, they were all great. The breakfast was delicious 😋. The room was so clean and comfortable, we had a great sleep! Will not hesitate to visit again. Thank you all for a memorable weekend.

Dear Guest, Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr. Kind Regards

Average apartament

Nota Tripadvisor 3.0/5

Claudiana2402 Avaliação com certificação TripAdvisor

Hotel razoavel, café da manha pobre com pouca variedade e preço elevado, quarto médio. Sistema de alarme de incendio dispara com frequencia. Excelente localização, perto do downtown, com muitas opções de restaurantes e comercio variado.

Dear Guest Thank you for taking the time to provide your feedback. We shall take this on board as we look to continuously provide an excellent service to our guest. Kind Regards Lindsay

Boa localização e ótima área de lazer. Recomendo!!

Nota Tripadvisor 4.0/5

AdilsonCavati Avaliação com certificação TripAdvisor

Localização boa (taxi da estação pra la é rápido e barato). Hotel bom e o bar é excelente. Porem as atendestes da recepção estavam totalmente despreparadas para nos dar orientações turísticas. Perguntamos sobre o que fazer na cidade e a resposta foi desanimadora, alem de tudo indicou errado a localização da estação de ônibus. Mas no demais o hotel vale a pena e a área de lazer é muito boa!

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 302 comentários 9.1/10 Localização
  • 539 comentários 6.5/10 Quarto
  • 511 comentários 8.9/10 Serviço
  • 223 comentários 6.5/10 Limpeza
  • 211 comentários 7.7/10 Pequeno-almoço
  • 140 comentários 5.1/10 Comida
  • 122 comentários 3.1/10 Comodidades
  • 114 comentários 4.1/10 Atmosfera

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