Mercure Ayr Hotel 3 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 409 comentários

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Descrição

Extras do hotel

  • Within two miles of Ayr station and Prestwick airport

  • Seven meeting rooms accommodating up to 200 guests

  • Overlooking the seafront, providing excellent coastal views

  • Central location in Ayr

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Localização do hotel

Mercure Ayr Hotel

Dalblair Road, Ayr
KA7 1UG AYR
Reino Unido

GPS:55.460657, -4.63166

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Serviço de quartos

THE BRASSERIE

Descontraia na Brasserie, peça um café ou conviva enquanto saboreia uma refeição rápida - este restaurante com estilo único oferece uma selecção de pratos internacionais, snacks, refeições de três pratos, acompanhados por vários vinhos de qualidade.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  4.3/5  409 comentários

Classificação do TripAdvisor  3.4/5  1.104 comentários

Good

Nota Tripadvisor 4.0/5

Chloe M Avaliação com certificação TripAdvisor

Room was a good size Beds were good just the pillows were hard When I checked in there was hair n tag things in the drawer and hair on the bathroom bin glass on the taps and shower part was marked too but apart from that it was a good stay

Dear Chloe, We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards

Lack of staff let's it down

Nota Tripadvisor 3.0/5

andyandjanice69 Negócios - Avaliação com certificação TripAdvisor

Spent 3 night here. The hotel is tired the lack of staff is noticeable the food is over priced and the drinks are a lot cheaper in the pub next door. The lack of leisure facilities and thre hotel needs some TLC shows. The corridor are noisy at night

Dear Guest, Thank you for taking the time to tell us about your stay, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team, I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We are in the middle of a soft refurbishment of the hotel at the moment and hope you will give us the chance to redeem ourselves when this is done. Kind regards

Doing well

Nota Tripadvisor 4.0/5

Matthew K Avaliação com certificação TripAdvisor

The friendly local staff at this hotel, do well at providing hospitality and a good service. They also do well to present a child of the 1960's to current day standards. The decor may not be in vogue, but generally I found nothing to complain about and everything was clean and tidy. My 6th floor front facing room provided a panoramic view out to Arran and was conducive to a good nights sleep. As a compact double, it was ideal for a solo traveler and the bathroom was larger than expected. The only thing maintenance need to work on, is making the bedroom doors quieter and easier to close. The breakfast room is spacious and popular with groups of golfers staying over. The buffet catered for lots of tastes and the hot food items are served onto your plate by a member of staff. Convenience is key here as it's literally a town centre location, with the Gaiety Theatre and bus station just across the road. The somewhat depressing railway station is within a 10 minute walk. Turning to pricing, I booked during a 20% off sale and was happy with the value for money it represented for the product on offer. Rates at other times can be harder to justify and play on this being the only large central hotel in the heart of town.

Dear Scotsjimbo, Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back. It is great to read that you really enjoyed your stay with us here at the Mercure Ayr Hotel! I will certainly pass on your comments to the team to let them know what a great job they are doing! Especially the team members that excelled. Seeing their names on TripAdvisor/social media with such an accolade is a real boost to morale. We certainly hope to look forward to welcoming you on your next visit to Ayr. Kind Regards

Average apartament

Nota Tripadvisor 3.0/5

Claudiana2402 Avaliação com certificação TripAdvisor

Hotel razoavel, café da manha pobre com pouca variedade e preço elevado, quarto médio. Sistema de alarme de incendio dispara com frequencia. Excelente localização, perto do downtown, com muitas opções de restaurantes e comercio variado.

Dear Guest Thank you for taking the time to provide your feedback. We shall take this on board as we look to continuously provide an excellent service to our guest. Kind Regards Lindsay

Boa localização e ótima área de lazer. Recomendo!!

Nota Tripadvisor 4.0/5

AdilsonCavati Avaliação com certificação TripAdvisor

Localização boa (taxi da estação pra la é rápido e barato). Hotel bom e o bar é excelente. Porem as atendestes da recepção estavam totalmente despreparadas para nos dar orientações turísticas. Perguntamos sobre o que fazer na cidade e a resposta foi desanimadora, alem de tudo indicou errado a localização da estação de ônibus. Mas no demais o hotel vale a pena e a área de lazer é muito boa!

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 361 comentários 9.2/10 Localização
  • 621 comentários 6.5/10 Quarto
  • 606 comentários 8.6/10 Serviço
  • 262 comentários 7/10 Limpeza
  • 227 comentários 7.3/10 Pequeno-almoço
  • 167 comentários 4.8/10 Comida
  • 128 comentários 5.3/10 Custo Benefício
  • 128 comentários 3.7/10 Comodidades

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