宾利班克菲尔德美居酒店 3 星

客户意见评级 (ALL 评级) 4.2/5 1,018 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • An ALLSAFE Clifton Environmental certified hotel

  • Within walking distance of the tranquil River Aire

  • 19th century gothic mansion with original features

  • Regularly holds Asian weddings for up to 300 guests

  • Five miles from the famous Haworth & Bronte Parsonage Museum

我们的客房

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酒店位置

宾利班克菲尔德美居酒店

Bradford Road, West Yorkshire
BD16 1TU 宾利
英国

GPS:53.834417, -1.815748

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

THE BRASSERIE

You can really unwind in The Brasserie. Whether you are meeting for a chat over coffee or looking for an informal bite to eat, this individually styled restaurant offers a wide selection of internationally inspired dishes.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  1,018 评论

TripAdvisor 评级  3.5/5  1,158 评论

A cold and unpleasant stay.

Tripadvisor 评级 1.0/5

Richard S 经 TripAdvisor 认证的评论

The windows aren’t double glazed in the rooms that are added on to the original building. It was absolutely freezing when entering the room on arrival on a cold March winters day as the heating wasn’t on. The existing heating is switched off so all that is available is a 2 ft tall portable plugin oil heater where the bed is situated. No heating in the bathroom either! A really poor set up to be honest in this day and age. It smells of damp throughout certain parts of the hotel but mostly in the room that I’m staying in. The hotel is also in desperate need of modernisation. 90’s decor!! The food was nice albeit well over priced as are the drinks. Staff are friendly. Overall this is just shocking for the 21st century. I would definitely not stay here again. Please look elsewhere before booking !

Dear RichardsC9239WU, Thank you for taking the time to leave us feedback. We are sorry to hear that your experience with us was not up to your expectations in certain areas. At Mercure Bradford Bankfield Hotel, we pride ourselves on providing a high level of service and strive to make sure our guests have a wonderful stay. We recognize the importance of our guests satisfaction and take all feedback seriously, We hope that you will give us another opportunity in the future to show you our commitment to exemplary hospitality service. Sincerely,

Disgusting

Tripadvisor 评级 1.0/5

Rudi M 经 TripAdvisor 认证的评论

The place is so bad I sat up all night in my coat absolutely disgusting conditions it is absolutely freezing no heating and it smell is enough to make you sick never would I stay here again bug infestation in the bathroom overall awful experience

Dear 985rudim, Thank you for taking the time to leave us feedback. We are sorry to hear that your experience with us was not up to your expectations in certain areas. At Mercure Bradford Bankfield Hotel, we pride ourselves on providing a high level of service and strive to make sure our guests have a wonderful stay. We recognize the importance of our guests satisfaction and take all feedback seriously, We hope that you will give us another opportunity in the future to show you our commitment to exemplary hospitality service. Sincerely,

Appalling

Tripadvisor 评级 1.0/5

Sara H 经 TripAdvisor 认证的评论

I had to change my date due to work and informed them months in advance, They declined my request and took my money anyway. I informed their customer service and they cancelled my booking as a now show so there would be no record of them declining my request. Their behaviour after the booking was even more appealing than before. Do not stay here absolutely zero policy for customer satsfaccion or retention.

Dear 746sarah, Thank you for taking the time to leave us feedback. We are sorry to hear that your experience with us was not up to your expectations in certain areas. At Mercure Bradford Bankfield Hotel, we pride ourselves on providing a high level of service and strive to make sure our guests have a wonderful stay. We recognize the importance of our guests satisfaction and take all feedback seriously, We hope that you will give us another opportunity in the future to show you our commitment to exemplary hospitality service. Sincerely, Mercure Bradford Bankfield Hotel Management

Fusty wusty

Tripadvisor 评级 1.0/5

LauraHerd 经 TripAdvisor 认证的评论

Avoid...avoid ... avoid.... booked for a function... function room fusty, had to open fire doors to let dry air in... Not much of a staff presence or welcome, food was OK, average, sandwiches etc but the big negative was the damp/fusty atmosphere... uncomfortable and unpleasant to be breathing in same.

Dear LauraHerd, Thank you for taking the time to leave us feedback. We are sorry to hear that your experience with us was not up to your expectations in certain areas. At Mercure Bradford Bankfield Hotel, we pride ourselves on providing a high level of service and strive to make sure our guests have a wonderful stay. We recognize the importance of our guests satisfaction and take all feedback seriously, We hope that you will give us another opportunity in the future to show you our commitment to exemplary hospitality service. Sincerely, Mercure Bradford Bankfield Hotel Management

Would stay again

Tripadvisor 评级 4.0/5

David C 经 TripAdvisor 认证的评论

Great staff and wonderful sights over the moors, loved it as close by to all the high streets, parking was easy and accessible for disable people. When I’m back in the UK I’ll stay there again, Staff were great at helping you and nothing was too much.

Dear davidcW7357CW, We are delighted that you enjoyed your stay and will definitely stay with us again. At Mercure Bradford Hotel, we continuously strive to improve and update all of our facilities in order to provide the highest quality experiences possible. Once again, thank you for your review and we look forward to welcoming you back soon! The Mercure Bradford Hotel Management Team

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其他网络用户评价我们的酒店

  • 298 评论 9.4/10 位置
  • 1,145 评论 5.5/10 房间
  • 927 评论 8.4/10 服务
  • 11 评论 7.8/10 上网
  • 498 评论 4.7/10 清洁度
  • 312 评论 8.1/10 早餐
  • 265 评论 4.6/10 氛围

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