Mercure Bradford Bankfield Hotel 3 stelle

Giudizio clienti (Valutazione ALL) 3.7/5 514 recensioni

Miglior prezzo
garantito
Mercure Bradford Bankfield Hotel - Image 1
Mercure Bradford Bankfield Hotel - Image 2
Mercure Bradford Bankfield Hotel - Image 3
Mercure Bradford Bankfield Hotel - Image 4
Bradford Road, West Yorkshire, BD16 1TU BINGLEY, Regno Unito

Descrizione

I plus dell'hotel

  • Within walking distance of the tranquil River Aire

  • 19th century gothic mansion with original features

  • Regularly holds Asian weddings for up to 300 guests

  • Five miles from the famous Haworth & Bronte Parsonage Museum

Le nostre sistemazioni

Take advantage of our Flight + Hotel offers

Discover
Discover

Posizione dell'hotel

Mercure Bradford Bankfield Hotel

Bradford Road, West Yorkshire
BD16 1TU BINGLEY
Regno Unito

Coordinate GPS:53.834417, -1.815748

Telefono
Fax +44 161 388 0915

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

ARTS BRASSERIE RESTAURANT

Al ristorante The Brasserie ci si distende davvero. Che vogliate chiacchierare davanti a un caffè o fermarmi per un boccone, l'elegante ristorante saprà soddisfarvi con la sua ricca scelta di piatti internazionali.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  3.7/5  514 recensioni

Giudizio TripAdvisor  3.3/5  1.275 recensioni

DO NOT STAY HERE

Punteggio Tripadvisor 1.0/5

mm120211 Recensione certificata TripAdvisor

This hotel was a huge letdown. The photos online look great, but they are completely misleading. In reality, the décor appears not to have been updated for decades. The carpets were threadbare, paint was peeling off the walls, and the whole place felt tired and poorly maintained. The bed was very uncomfortable, and the room felt unsafe. The security chain on the door had been ripped off, and as a lone female traveller I was given a room with an adjoining door. This made me extremely uncomfortable, to the point where I placed a chair in front of the door to feel secure. The hotel was also very noisy at night, with activity in the corridors that made me feel unsafe (it appeared there may have been prostitutes working there). The restaurant was not serving food on either evening of my stay, which was never communicated in advance. Breakfast was awful. The cooked items were buffet-style and cold, and the pastries were overcooked and hard. Overall, this hotel did not meet even basic expectations for comfort, cleanliness, or safety. I would not stay here again and would strongly caution others, especially solo female travellers.

Dear Guest, Thank you for taking the time to share your detailed feedback. We are truly sorry to read about your experience and would like to sincerely apologise for the disappointment and distress you felt during your stay. It is extremely concerning to learn that you did not feel safe or comfortable, particularly as a solo female traveller. Guest safety is a top priority for us, and the issues you have raised regarding room security, noise, and overall condition are not acceptable. Please be assured that these matters have been escalated to senior management for urgent investigation and action. We also apologise for the condition of the room, the discomfort of the bed, and the overall appearance of the hotel not meeting expectations. Your comments regarding maintenance and décor have been noted and shared with the relevant teams. We regret that the restaurant was not operating during your stay and that this was not communicated in advance. Additionally, we are very sorry that breakfast quality fell well below standard. This feedback has been shared with our food and beverage team to address these shortcomings. While we understand that this experience has left a very negative impression, we do appreciate you bringing these serious concerns to our attention, as they highlight areas that require immediate improvement. Thank you again for your feedback. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Excellent value for money

Punteggio Tripadvisor 4.0/5

Flyer56968570918 Recensione certificata TripAdvisor

Excellent value for money. Whilst it clearly needs a refresh for the cost it was good. I also have to say all the staff were very friendly and accommodating. Will definitely stay again.

Dear Guest, Thank you for your lovely review. We’re delighted to hear that you felt the stay offered excellent value for money and that our team made you feel welcome and well looked after. We appreciate your honest feedback regarding the need for a refresh and will certainly take this on board as we continue to improve. We truly appreciate your kind words and look forward to welcoming you back again soon. Warm regards Ernest Mugadza Operations Manager Mercure Bradford Bankfield Hotel

Si può fare meglio

Punteggio Tripadvisor 3.0/5

FedericoZ493 Recensione certificata TripAdvisor

Hotel molto caratteristico per il tipo di struttura e arredamento. Stanza non molto grande e discretamente pulita anche se ho trovato qualche capello nel bagno. Colazione come in quasi tutti gli hotel inglesi molto scarsa x il mio standard. Personale cortese!

Gentile Ospite grazie per il tuo feedback . Sono lieto di aver trovato il nostro personale e il servizio piacevole. Speriamo di darvi il benvenuto al più presto.

Hotel confortevole

Punteggio Tripadvisor 3.0/5

aldoc342 Recensione certificata TripAdvisor

Ho trascorso due notti in questo hotel in occasione di un viaggio di lavoro. La struttura fonde due tipologie di edificio : reception e sale ristoranti stile classico , stanze moderne anche se un po' datate. Hotel pulito e confortevole ,personale gentile da migliorare il servizio della colazione.

Dear Guest, Thank you for taking the time to review our hotel after your recent stay with us. I am very pleased to hear that you enjoyed your stay and that the staff made your experience more enjoyable whilst you were staying away from home. I look forward to welcoming you back again in the near future. Kind regards Emily Cox General Manager

albergo nel parco

Punteggio Tripadvisor 4.0/5

MARIO G Recensione certificata TripAdvisor

albergo situato in un parco camere vecchiotte ma curate e pulite. zona reception in edificio antico ottima colazione buon rapporto qualità prezzo soprattutto approfittando delle promozioni accor con acquisto anticipato

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 513 recensioni 9.4/10 Posizione
  • 1.454 recensioni 5.9/10 Camera
  • 1.857 recensioni 8.7/10 Servizio
  • 9 recensioni 5.9/10 Internet
  • 627 recensioni 4.4/10 Pulizia
  • 446 recensioni 7.7/10 Colazione

Implementato da Trustyou

Nostre ulteriori strutture nelle vicinanze